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OLX review: Cancelation ( 36 comments)

H
Author of the review
3:12 pm UTC
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Called in to have them to stop taking money out of checking account. Was told that I had to go on line to cancel this out before August or I will be getting another shipment. They took 89.98 out of my account and I don't want the product because it not what they claim. So if there is any way that you can assit me with this matter I would very grateful Brenda Nimely [protected]@yahoo.com

Update by havemercy
Jul 24, 2009 3:15 pm UTC

just don't want anymore of this product.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

36 comments
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Denise K Patelunas
Oneonta, US
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Jun 03, 2009 9:26 pm UTC

on or around May 8, 2009 I was offered 1 bottle of resveratrol xm for $4.95 shipping & handling for a trial period of 15 days ; if not satisfied then I could cancel any future shipments. If at the end of the 15 days you did not call & cancel your credit card would be charged $89.97 & another bottle of resveratrol would be sent to you.

But also on or about May 8, 2009 my credit card was charged $89.97. To my knowledge that is not 15 days. And now come to find out they just charged my credit card again for another $89.97.

About 2 wks ago I received the first bottle. The ship date was 05/14/2009. I have already been on my cell phone on hold for 40 minutes & now I am on my home phone & it says so far that I have been on hold this time for 46 minutes

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Shaheer Aram
PK
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Aug 15, 2018 6:31 am UTC

My name is shaheer

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Kausar
PK
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Aug 20, 2018 2:27 pm UTC

Sir on sms i am geting more code number like [protected] where as on page we can only type 4 digits

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MJ T. la Ó
PH
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Aug 20, 2018 6:58 pm UTC

My number is [protected]
I placed an ad about a ktm
I changed edited my ad because there were 7 contacts but i never received any.
Now my ad has been moderated and was never brought back up despite messages on your zen desk and email

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Abdelrahman El-Etreby
EG
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Aug 20, 2018 9:55 pm UTC

i just opened my account and found that all my free and featured and boosted ads are being deleted, even though i cannot place an ad right now because it says that my phone number is in use, please solve this problem, these pics are before my ads being deleted for no reason

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DessieBalbon
BH
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Aug 21, 2018 7:31 am UTC

This company, zedo document clearance, is a scam. They took from us Bd550 and did not do anything. That was almost a year ago. They are now hiding from us. You should block them from OLX

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Ivana Christine
ID
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Aug 28, 2018 5:37 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I buy a stroller (bugaboo) from your OLX page.
And after money transferred the seller delete the ads, give false courier receipt number that can not be tracked.

Please help asap

Thank you

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Nikhethan
Bengaluru, IN
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Sep 01, 2018 11:29 pm UTC

He cheated me he is in Pune.first he said sent the full money (6000)then only I can sent the phone in the courier but till now the courier didn't came please help me to get that money...date I chatted 17/12/17.

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jasmet
PH
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Sep 02, 2018 4:00 am UTC

i ordered 2pcs. hp 93A compatible toner cartridge, worth 6k+, through their agent, last october 2017, until now no delivery. when i ask them when my order will be delivered, they just said it is still on process.

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Shihas Umar
Nizwá, OM
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Sep 03, 2018 10:00 pm UTC

Seller cheated me by selling duplicate phone to me.
On 20/11/2017
Seller number- [protected]
Sold duplicate Samsung J7 by saying original mobile.
Need Cash Refund from Seller. (OMR-30/=)

Seller's advertisement and details is attached.

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dayan pantig
PH
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Sep 05, 2018 8:42 am UTC

I posted another ad for the same service and paid for the slot in events categories for my photoman service but you moderated my ads. Some people do that as well but there ads are approved. If you will moderate my ad kindly give back that paid slot. I donot just get that money anywhere.

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xploregoa365dayz
IN
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Oct 28, 2018 6:15 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Ad Id: [protected] and it was uploaded on 02.06.2017 and the following is the Transaction Id : 2677983 Against Rs.199.

Wanted to edit the Ad and suddenly it shows
"your ad has been discarded ".

please do the needful at the earliest.

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Pritha
IN
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Oct 31, 2018 8:55 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Getting sms regarding buyers but can't reply them ar it is not shown in the chat.

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Niel Marais
ZA
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Oct 31, 2018 5:27 pm UTC

I tried to post an ad on 23/10/2018 on a Fiat Punto 1.4 Essence 2012. The ad was rejected and reason indicated is that it`s a duplicate. I have advertised the vehicle before, but I do not have other ads. Why is it a duplicate?

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Johnbin
Bengaluru, IN
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Nov 14, 2018 9:35 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I have posted an add and made 999 RS payment. but the Add is deleted by OLX after one day due to low quality. I tried calling the customer care and they are not responding. They are simply disconnecting the call after 2 or 3 min. I sent many mails and no response. Pleaqse suggest

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Sumeshmano
Bengaluru, IN
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Jan 06, 2019 5:54 am UTC

I paid rs 998 for activate 2 of my real estate advertisement at olx within one week time. but one of my ad Ref number [protected] name sumeshnc is not activated. Meanwhile my first ad for 499 is active now plese help

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Андрей Соболев
UA
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Jan 22, 2019 11:52 pm UTC

Top managers of Ukraine office are involved to rogue scheme. I have proofs.
Please write me, if you are a representative of OLX head office.
gilera@mail.ru

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Manzoor Mohamed
Bengaluru, IN
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Jan 23, 2019 3:28 am UTC

I have paid 2300 for advertaisment in olx but they have cheted by non posting the add massages by olx are below Payment successful (TransactionID: [protected]). Your Ad will be highlighted shortly. Invoice available at https://www.olx.in/q/r/196288r1

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Aneet123
Kolkata, IN
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Feb 12, 2019 4:31 am UTC

Seller only sending pictures of the bike..
Which he /she doesn't have the bike
Details given below

Pooja Jaiswal
[protected]
Ifsc no. SBIN0001792
Elliot road branch
State bank of india
Pooja jaiswal
[protected]
BKID0004037
Bank of india
Elliot road branch
Mobile no:[protected]

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josephdxb
Sharjah, AE
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Mar 09, 2019 7:51 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Paid full amount four days back, still featured advt for property not reflecting online.
Called more than 20 times and send more than 5 emails, no response from their end.

OLX is getting a cheater company now.

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josephdxb
Sharjah, AE
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Mar 17, 2019 3:05 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Paid for online advt, but not showing online. No response for mails, phones.

Send them receipts of payments, but no response last three days.

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V R Rawatt
Bengaluru, IN
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Apr 06, 2019 7:56 am UTC

Sir compliment Mera Aaya Hai Ki Jo Mere Sath hua hai wo Kisi Aur Ke Sath Na Ho Kisi Aur ki ID istemal na ho aap in Logon Ko jald se jald pakde

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V R Rawatt
Bengaluru, IN
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Apr 06, 2019 7:58 am UTC

I need your customer care help please show on your customer care number

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V R Rawatt
Bengaluru, IN
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Apr 06, 2019 8:02 am UTC

Hi sir I humble request to please remove my my all document in your OLX service my all document misuse on this other person

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V R Rawatt
Bengaluru, IN
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Apr 15, 2019 7:00 pm UTC

Mere Sath OLX Ke Naam Par Dhokha Hua Hai Main Ek Ladki Se phone purchase Kiya aur usko half payment ki but usne mujhe phone nahin diya phone Samsung Galaxy A7 2018 model tha us ladki ne Mujhse paise liye aur mere paise Laut aane ka laalach deker Mujhse meri id and meri wife ke ideas Li aur ab ab wo Unka misuse kar rahe hain

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gregory34
Port Elizabeth, ZA
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Jul 21, 2019 10:47 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

how is it possible that I've become a suspicious user on olx when I have a 2004 Corsa bakkie for sale. which is not fake. please contact me on [protected]

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Qasim Adeel
PK
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Oct 07, 2019 7:18 am UTC

Please check movers not accepted ads

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lawrence 90438
CO
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Oct 28, 2019 5:01 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Address: Cl. 95 #45, Bogotá, Cundinamarca, CO . You can ses for your self at this link they gave me the add was publised

Tu anuncio Men's Tag Heuer Aquaracer Diamond Watch Swiss made Sapphire Crystal https://mail.google.com/mail/u/2/#search/soporte%40olx.com.co/FMfcgxwDrttWRcCqgqQKWpZLPmLDrtDv

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lawrence 90438
CO
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Oct 28, 2019 5:02 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

OLX keep rejected my add. When it finally published there was no pictues:
https://mail.google.com/mail/u/2/#search/soporte%40olx.com.co/FMfcgxwDrttWRcCqgqQKWpZLPmLDrtDv

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lawrence 90438
CO
Send a message
Nov 02, 2019 4:17 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

https://lacalera.olx.com.co/reloj-tag-heuer-aquaracer-300-diamond-hombres-oro-8-quilates-cristal-de-zafiro-iid-1066291630

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Faisal Luqman
OM
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Feb 02, 2020 9:46 pm UTC

Please helpe me sir all time wrong report my ads other man resion sem work not other resion please not blocked my email addresss

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Faisal Luqman
OM
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Feb 02, 2020 9:54 pm UTC

[protected].[protected] . [protected]. This man wrong reports my ads this man work house shifting and me work house shifting this resion reports my ads please not blocked my email addresss m not wrong

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Faisal Luqman
OM
Send a message
Feb 09, 2020 7:23 pm UTC

Sir please help all time wrong report my ads other man blocked my email addresss resion sem work not other resion please help me not blocked my email addresses m said please help me

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Loganv
Chicago, US
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Aug 06, 2022 11:38 am UTC

On July 1st I Virginia Logan took out 600 dollars at the pnc bank on maple ave around 12:30 in Zanesville Ohio then I didn’t use my card after that then I called the [protected] and got my balance and there was only 54 dollars left in my account they took 199.95 dollars from my account on July 4th 2022 and used it at 5buygruvy@dr.com.

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ASHOK SINGH
Kanpur, IN
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Aug 13, 2023 4:20 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

My OLX account has been banned now

Please continue my OLX account earlier as possible

Regards

Ashok kumar Singh

[protected]

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shehryar kamran
PK
Send a message
May 27, 2026 4:23 am UTC

There is a problem. I change my mobile phone so I didn't remember my accounts password. So I enter my phone number right now , why it didn't work. Please remove this feature from OLX Pakistan.

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