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Resorts Anytime Complaints 4

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4:43 pm EST

Resorts Anytime A fraudulent vacation rental club

In 2013, arnold divers and i, both senior citizens, visited a resort in hilton head, sc and accepted an offer by a resort employee for a free restaurant dinner and a movie in exchanged for attending a presentation on a vacation club. We met with the resorts anytime salesman and were shown slides of gorgeous upscale resorts, hotels and private homes that we were told we could rent at deeply discounted fees. The deal that we were presented called for (1) resorts anytime purchasing our fully paid timeshare for the market price, (2) paying a cash portion of the cost of their vacation membership on the spot, and (3) financing the remaining cost, paying monthly payments to monterey finance. We were told to wait while he called our timeshare company to get our unit's current value, and its availability for sale. When he returned, he excitedly informed us that we were lucky and could indeed use the value of our timeshare (Which was a one week unit at the high end divi gulf and beach resort in aruba) as part of the payment for our resorts anytime membership. We agreed, made the down payment, and signed papers to exchange our property and pay monthly payments. As soon as we left, we searched the internet for reviews and more info on resorts anytime. We were shocked to find many reports of people being scammed by the company - - purchasing an expensive membership on the false assumption that they were exchanging their existing timeshares. People had also found the actual vacation properties to be far inferior to those shown during the presentation, and none of them were able to have their money refunded or get out of the monthly payment obligation. We were devastated to think we were being cheated in the same way. The next morning, we called our timeshare management company and found out that they never received a call about the value or sale of our timeshar. Their was never an intent to purchase it. We called to cancel that very day, but the salesman who made our deal would never speak with us then or after many many calls over the months and years. Our debt to resorts anytime through monterey finance is now over $3, 800 and shows as a disputed collection on my credit report. We are ready to join a class action suit as against resorts anytime as soon as possible, given the many reports of both corrupt sales, poor quality properties and insulting customer service.

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2:41 pm EDT
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Resorts Anytime The vacation club and promises made are all scams!

I was on Hilton Head Island, South Carolina, with friends in February, when my friends were approached by an associate from Resorts Anytime, who said that she knew a way we could get out from our timeshare maintenance fees, and get into a vacation club instead. She gave them free tickets to the trolley tour in Savannah, and free dinner tickets we could use on Hilton Head Island, with a promise of more "freebies" once we came to their office and talked with their sales staff.
One of the friends on the trip and I were timeshare owners, so we were the ones the sales staff talked with when we went in on February 25, 2013. They were so slick, very professional! In retrospect, I should never have agreed to sign anything when I was there.. I should have researched them online, and told them I would have to come back later, if I decided to still take them up on their offer. What they verbally promise in the sale room is not borne out by the paperwork they provided, and the Customer Service Manager, Rodney Yurco, has never returned my phone calls. I want to cancel and get my money back, and will be sending them a certified letter stating this. My contract number with them is #20331.
I was told that they could sell my timeshares, and that it would take an average of two to six months. I knew from previously talking with people who have sold Shell Vacations (owner of my main timeshare) that it would be more like 1-2 months, and I had planned on selling it through a licensed broker once I returned home. They convinced me (and my friend) that they would sell our timeshares for us, and that is why we should sign up with them. I would never have signed, if I had known they were actually not going to sell them. All they did was apparently turn it over to a related firm of theirs called Timeshare Partners of Orlando, Florida, for them to sell the timeshares. That is the firm they faxed over a timeshare advertising insert to. Timeshare Partners doesn't return any phone calls, either; I have called several times, [protected]. They said they would have their lawyer was going to call me to get information on transferring my deeds within a couple weeks after signing. That never happened, either.
I was told that their average timeshare condo weekly rental fee was $279-$460. Since signing with them, I have found out that in reality, the average weekly rental fee is much higher. For example, we were staying at the Marriott Grande Ocean on Hilton Head Island in a 2-bedroom condo, and in a recent email, Resorts Anytime said they were offering this for $3, 000 a week! None of the average weekly condo rentals on their emails come anywhere close to being $279-$460. I have seen a couple places in the last month on the emailed offerings that Resorts Anytime has offered for as low as $155, but they are nowhere I would ever consider going. Most of their offerings look to be leftovers. In calling around since returning home, I have found I could have gotten better deals on many places by just calling up the resorts themselves and made my own reservations.
In addition, I was promised a one-week timeshare from RCI, and that it would be mailed to me, but that has not happened.
They told us that it would take up to 15 days to be able to go on their site. They said though, that we only had three days to cancel. I felt comfortable going along with that, because of all the verbal promises that were made (and I unfortunately believed), to wait until I returned home from my vacation several weeks later to go online. However, when I did, it never told me anything about what was available, never had any information about my contract, and none of their website links worked. None of the links in the emailed offerings have ever worked. Since then, I have had the opportunity to go online and research Resorts Anytime, and most comments are quite negative. My experience is apparently the most common one.
At this point, all I want is the money I was scammed out of, $1795, as I feel I was sold a bill of goods, and I want to get the $159 annual fee to NOT be taken out of my credit card (will be due next in February 2014). I no longer wish to be considered a member of Resorts Anytime, and want nothing more to do with them.

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8:27 pm EST
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Resorts Anytime $200 charge for a renewal that they claimed paid for our membership dues for RCI

Company call my husband and claimed to be offering a membership fee renewal deal for RCI. Deal was 2 yrs membership fee for $200 instead of $124 per yr. Husband paid by creditcard before I called RCI to find out they are in no way affiliated with RCI and are not authorized to collect such dues for them. We have tried calling their number only to get Coral Resorts who claim not to be affiliated with Resorts Anytime Renewal. They give me a number to call which has nothing to do with Resorts Anytime Renewal and it just keeps going on. No one claims to know who or what Resorts Anytime Renewal really is or how to actually contact them. We didputed the credit charge because we did not receive anything for the $200, including any type of paperwork or receipt. This is so frustrating.

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Dan Crosmas
Peterborough, CA
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Mar 27, 2012 9:53 am EDT
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My complaint would be similar as the one above. Resorts anytime called me on March 22/2012 and said that my membership for Coral Resorts was due. Since I have a time share with Coral Resorts { worse move I ever made because they too lied to me about many things ] I believed them and gave them $149.00 through my credit card. A couple of days later I get a confirmation on my E Mail and it had nothing at all to do with my membership at Coral Resorts. When Coral Resorts gave me my pouch with the RCI book and all the paper work in it, there was a window with a business card that is of Resorts Anytime with phones munbers. So, , , , Coral Resotrs and Resorts Anytime are affiliated. I feel very used. Dan From Ontario Canada

Is Resorts Anytime Legit?

Resorts Anytime earns a trustworthiness rating of 94%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Resorts Anytime to be a trustworthy company. Although there's a 25% resolution rate for customer complaints, which deserves attention, Resorts Anytime is known for their high standards and safety. If you're thinking about dealing with Resorts Anytime, it's wise to check how they handle complaints.

Resorts Anytime has registered the domain name for accesshiltonheadanytime.com for more than one year, which may indicate stability and longevity.

Accesshiltonheadanytime.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Accesshiltonheadanytime.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Accesshiltonheadanytime.com you are considering visiting, which is associated with Resorts Anytime, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Accesshiltonheadanytime.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The accesshiltonheadanytime.com may offer a niche product or service that is only of interest to a smaller audience.
  • Resorts Anytime protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
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11:31 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Resorts Anytime exchanged coral reef resort for a membership

I was in hilton head last february and exchanged by coral reef timeshare for a membership in resorts anytime. I paid $4089 and resort anytime bought by timeshare for $3030 so my net cost would have been just over $1000. The $3030 cheque was supposed to be mailed to me within 60 days. I have not seen anything yet and my phone calls and emails have not been answered.

Does anybody know if resorts anytime is a scam? Did I loose all my money? Do I have any recourses?

Read full review of Resorts Anytime and 36 comments
Update by JohnRobi
Oct 30, 2010 9:27 pm EDT

I finally received the final payment for the $3030 amount owed me. Rodney Yurco from Resorts Anytime was very helpful in chasing the issue and getting it resolved.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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Juanita Hall
US
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Aug 28, 2017 5:54 pm EDT

I am a new owner of Resorts Anytime, I have read a lot of bad report and some good but more of the bad. Please give me more information bout the resort, I haven't' paid it out I am paying on it, please give me your advice because once i join, within 4 month of joinging I had to pay over $900 within months of joining the Resorts

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Candy G Stewart
US
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Apr 07, 2016 8:52 am EDT

we have not had any good luck with our timeshare... besides the yearly fees we pay monthly payment. can never find availability of when we want to go. I am not happy and i thought the "friendly" call we received was to iron our some differences so I accepted a date to meet with a rep and today found out that it was an appointment to see if we are interested in upgrades... they will not cancel or give my deposit back. can someone please share with me how to make this work?

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trysh
US
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Nov 17, 2015 7:16 pm EST

I am going through the exact same problem with this company, to no avail. I joined in July 2013, I have been on three vacations since then, that I booked on my own through various websites, when I tried to book with them, I was told that they could not beat or match the price. I feel like I am paying them for nothing, ... I desperately want out of this contract, as I am on a limited income. I feel scammed, cheated and have broken trust. When I signed the contract they were with Monterey Financial Services (montereyfinancial.com) which has a 10 day contractual payment amount, which also charged you an extra $10.00 to pay online. Since, September 2015 they have contracted with Equiant, (www.equiant.com) and, now they want to flip flop and charge you a late fee of $15.00 if not paid on the direct due date, I have spoken with the representatives from Equiant, they are downright disrespectful, no care attitude and rude... The first late fee was accessed in September 2015, while they were in transition from Monterey Financial Services, I was told they had not received my payment on August 27, 2015. I then logged into Monterey Financial Services, printed out all my payments, and faxed to them my payments. Now, I have received a notice from them with $45.00 late fee charges, still saying that I owe the August 2015 payment of $66.25 and this month of $66.25, a total of $177.50. I am going to consult with an attorney, because this business is a ripoff. Thanks for reading... GOD BLESS YOU, vengeance is mine, saith the Lord, I will repay...

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DownwithCoralSands
Hannacroix, US
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Oct 29, 2015 11:27 am EDT

My family is currently involved in a lawsuit against Coral Resorts. There are at least 35 others that are involved as well with the same lawyers. Our lawyers are Naert & Dubois and they are right in Hilton Head. They've been great and if you call them they'll consult with you for free.

It is my understanding that Coral Resorts, Coral Reef, Resorts Anytime, Reba Management, Sun & Seas Vacations are all one in the same. The same bunch of crooks are running all of these and screwing people even more over and over! The whole group is a stain on the reputation of HHI! This place should be shut down! If I lived there, I would make it my mission to steer unsuspecting tourists away from these crooks! The former mayor acted as a lawyer for these people and was a paid witness when they went before the real estate commission! Now that he's out, I hope someone is making a point to rid the island of these scam artists!

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Roger Barlow
Stockbridge, US
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Jul 19, 2015 2:57 pm EDT

We recently had a run in with resorts anytime and now we are trying to figure out away to get out from under this payment...so if someone knows please feel free to contact me with some advice at barlow351@gmail.com
Roger Barlow

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MHB 7
US
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May 06, 2015 10:28 pm EDT

I'm still working on this one and it's been four years. I've got an attorney that I'm going to be talking to tomorrow. Looks like they've been in court with this company and Coral Resorts for awhile now. Sounds like the shell game with both of these companies keeping their "customers" in the dark. If I ever figure out how to beat this scam I'll be sure to post it so we can all get our money back.

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M. Moss
Thomson, US
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Apr 29, 2015 2:25 pm EDT
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Resorts anytime is a JOKE! I'm trying to figure out how are they still in business? I went there in 2012 and had a misleading representative name Jason. After leaving there and talking with my family no one thought this was legit or a company worth investing in. I went back the next to cancel and signed a form and he shredded my contract only to later get a bill from a collection agency stating I owed them over $3000! I called back the receptionist was rude and then she transferred me to Rodney Yurco who wouldn't answer so I called from a different number and he picked up. Needless to say he doesn't know Jason either and states there's nothing he can do and I need to contact the people in collections. So I told him I don't want any of their mail coming to me and he replied "Oh I will stop it as of today"...hmm all in the same sentence he tells me he cant help me with anything from Jason because its based on my conversation and he can't locate what I'm talking about? WOW double standards this is a company I wouldn't want my worse enemy to become a victim to because they're liars and very rude when you call for help. If anyone knows how I can get this crap off my credit and out of this that I've never used please reply. Also I never knew anyone could place things on your credit without your SS#. I only submitted my date of birth and name. Jesus help us ALL!

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Marcella B
Mt Sterling, US
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Apr 17, 2015 11:16 pm EDT

I agree, I was on vacation four years ago and fell for this scam and I'm still trying to get it cleared up. I was already a member of another time share company who I was happy with. When I mentioned this to Resorts Anytime they said that they would pay off that package so I could go with them. I was fine with this since their offer included cruise options. They had me put a down payment of $450 and that I would receive my billing information in the mail a few week later. I was also told that it would take a couple of months for the funds to sweep over to the new company. After a couple of months I called my previous company and was told they hadn't been paid. When I called Resorts Anytime I was told that they didn't do this and had no idea what I was talking about. The person that I'd signed up with didn't work there anymore and that I owed them the full amount. I was then told that I had waited to long to cancel. It was very interesting that they wanted me to wait the two months which to me was their way to keep getting my money. Now it's on my credit report, they have turned it over to collections with Montery Financial. When I talked to Rodney about working out a settlement I was told he couldn't do that I needed to deal with Montery. When I talked to Montery I was told that Rodney had e-mailed them an amount he was willing to take. Sounds fishy to me. I'm still going to continue fighting with them to get this cleared off my credit report. I've contacted the BBB in three states, the Hilton Head Chamber of Commerce and anyone else that will listen. I've also contacted my local Att Generals office warning them about this company. At this point I feel I've paid them enough to money to have my credit ruined.

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CleveFromNY
Rochester, US
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Jun 16, 2014 8:02 am EDT

For the most part, I agree with the majority opinions expressed here that Resorts Anytime is a big scam. My wife and I fell victim to their lies a year ago only to realize it after trying to find the wonderful deals to be virtually non-existent. Now we have a monthly fee and annual membership fee to their henchmen, "Monterrey Financial". I would like to pay them a visit the next time I'm in the area to sit down for another pitch and then tell every potential victim in the place about their lies...or worse. I'm also suspicious of the couple of "satisfied customers" who chimed in earlier on this post. Are they really telling the truth, or are they Resorts Anytime associates trying to rebut the damaging discourse? I smell something rotten in here and it ain't the cheese. Just saying...

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jmanz
US
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Jun 02, 2014 4:41 pm EDT

Wow its amazing to see just how many people this company has raked over the coals. I wish I could have read some of these experiences with resorts anytime before they suckered me into this scam. The salesman filled my wife and I with a bunch of garbage and lies now we are stuck making monthly payments for absolutely nothing. How is this company still in business? I'm down with the class action lawsuit!

Overview of Resorts Anytime complaint handling

Resorts Anytime reviews first appeared on Complaints Board on Jun 9, 2010. The latest review A fraudulent vacation rental club was posted on Dec 30, 2016. The latest complaint exchanged coral reef resort for a membership was resolved on Jun 09, 2010. Resorts Anytime has an average consumer rating of 2 stars from 4 reviews. Resorts Anytime has resolved 1 complaints.
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  1. Resorts Anytime Contacts

  2. Resorts Anytime phone numbers
    +1 (843) 341-3315
    +1 (843) 341-3315
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  3. Resorts Anytime emails
  4. Resorts Anytime address
    33 Office Park Road Suite 221, Hilton Head Island, South Carolina, 29928, United States
  5. Resorts Anytime social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
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Resorts Anytime Category
Resorts Anytime is ranked 44 among 73 companies in the Timeshares and Vacation Rentals category

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