ReservationDesk.com review: They deserve 0 stars

My advice is RUN, DON'T WALK from this company as fast as you can. I made a reservation with what I thought was the hotel's reservation desk. The man who took the reservation was told numerous times I need a room for 3 adults and 3 children, which meant I need at least two queen beds and a queen pull out. I was assured the room had 2 king beds and a queen pull out, I verified that more than once. When my family arrived, I could not go due to a back injury, the room had ONE KING AND ONE QUEEN PULL OUT. We needed to cancel the second night because of my injury but could not because it was non refundable. When you talk with this SCAM company it is always off shore. They cannot transfer you to the United States, they do not have a number that they can give you for a supervisor, in fact, they have no number to give you at all. They are rude. BE ADVISED, DO NOT BOOK THROUGH RESERVATIONDESK.COM. This company, in my opinion, is a scam. Buyer beware. You aren't going to get what you think.