Reservation-Desk.comcancellation charge is a scam

C Oct 30, 2018
This review was posted by
a verified customer
Verified customer

I was trying to book the Hotel Arts in Calgary and Reservation Desk.com came up on the hotel website so I thought it was the hotels on line booking. I entered my information but got an email that the reservation had a problem and didn't go through. I then went to hotels.com to book the hotel. A day before my trip I got an email from reservationdesk.com that I had a reservation. Luckily I called to cancel it but I got hit with a $12.99 cancellation fee. They are making money for doing nothing for me. Never use this site.

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