The complaint has been investigated and
resolved to the customer's satisfactionResolved Rent A Center — employee abuse
resolved to the customer's satisfaction
I work at a nearby restaurant on Lafayette road in Indianapolis, In. I had a Rent a Center employee stop and visit my store. Before he left I could see that he was trouble, so I asked him if he was ok. He told me yes at first but, I knew there was something wrong. I ask again if he was ok and he broke down crying. He was crying heavily. He said that he worked at the Eagledale Location and that his boss had grabbed him and slammed him. I asked him if they had a confidential number that he could call and he said yes, that he had call the number before, but it got back around to his District manager and that she had told him that he was lying. He said that she told him that it was in his best interest to stay at that location and try and work things out with his manager. Well I just had another employee from the same location come and visit us crying because her manager verbally abused her daily by calling her names like Mark Henry, Big Fat Black and other names, and again she was told by this same District Manager that people like this guy and that if she wants to stay with this company she had to stay at that location and work things out with the manager. I visited the store and actually got to see what this manager looked like and he was so rude.I walked in and there was only this light skinned heavyset tattooed guy at the counter. He didn't say welcome, thanks for visiting or anything. There were no phones ringing but as soon as I got about 5 feet from the counter he picked up the phone and began pretending that he was on the phone. I left. I cannot, for the life of me understand how a person can get away with bully. This is the kind of thing that will cause people to lose faith in a business, but it's ok because the next person that comes to my store about this guy and his District Manager, I am going to sit them down and help them find a good attorney...