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Renewal by Andersen

Renewal by Andersen review: Purchased six windows and no handlers to open them

F
Author of the review
5:03 pm UTC
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In November 2021, I purchased six side by side windows. The installation was completed in March 2022. In May 2022, I noticed that I could not open the windows unless I use my bare hands on the windows pang. In doing so it is very hard to slide the windows open.

I contacted Renewal by Anderson and asked why there were no handler for me to open the windows. I was told that if I wanted some gliders, it would cost me close to $300.

It seems as if I was sold a product that was not complete. How would one expect to open windows with bare hands on the windows pang?

I would have never purchased the windows had I known there were not handlers to open the windows.

Frankie Curry

Desired outcome: I would like handlers on the windows so I can easy slide them open without using my bare hands

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