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CB Window and Door Installation Renewal by Andersen
Renewal by Andersen

Renewal by Andersen review: 11windows, $37,000, false claims and home damaged

D
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5:44 pm EST
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Consultation 9/18/25, 3 Videos shown depicting soundproof storm/neighbors/etc. Told all outside noise/etc impact would be eliminated, utility bills significantly decreased.
11/10/25 install, 3 hours early, 90% of windows screens, sash, glass damaged/ineffective installation. Told by installer Renewal over sold products.
11/10/25: Told by Kayla/Kara/Nadine supervisor would call. No calls. Appointment for install supervisor set up.
11/11/25 8:30 AM, Jason C. came & verified all damage/issues.
I sent over 30 pictures and 6 videos Jordan took 2 pictures. Now I’m being given the run around and passed from one department/person to another. EXACTLY what RBA said WOULDN’T HAPPEN.
NOW $37,000 and faulty install, products, damage to home and no contact by The Birner Group-Renewal by Anderson. I am filing complaint with Better Business Bureau and my credit card company as this is fraud. And the Military and Veterans Rights for scam and bait and switch.

Claimed loss: $50,000

Desired outcome: Exactly what was promised: no outside noise/air COMPLETELY undamaged products, compensation for time/efforts/avoidance by Birner, RBA Apology for the cursing, smoking of installers which is on Ring.

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