Rehlat’s earns a 3.2-star rating from 4 reviews and 604 complaints, showing that the majority of travelers are somewhat satisfied with booking experience.
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Replied
money taken against failed transaction
Dear All, Never ever use Rehlat for any booking. These guys are fraudsters and will devise ways to cheat you under some pretext or other. For a failed transaction, they claimed money from credit card issuing company and when I called them, they agreed that the transaction failed but they want me to get the transaction number from my bank as they do 4000...
Read full review of Rehlat and 16 comments
Replied
ticket booking
hello booking id 133995
date 2.1.2017
today i booked my ticket from riyadh to abudhabi one way
they deduct my money from credit card with charges of credit card but didnot issue the ticket
after 6 hr they reply to me sorry no seats available
now tickets prices are increased, they ll return my after 5 days
no refund credit card charges
i need full comensation
The complaint has been investigated and resolved to the customer's satisfaction.
Trust you are doing well.
I have checked our system and it shows that we have refunded your amount that you has paid for the ticket (473.000 SAR). Please check and confirm on the same.
Thank You.
Regards,
Customer Delight Team.
where is my ticket?
I booked a flight through this service Rehlat and they immediately took my money! Money was deducted from my account but I did not receive any confirmations and ticket was not provided!
When I contacted customer service they said I'll get my ticket soon but that did not happen, later they promised me a full refund and nothing again. I feel these people scammed me.
Replied
Terrible service!!
I have booked two flight tickets via Rehlat website and as soon as I paid they just disappeared! I never received any payment confirmations or my tickets. These guys ruined my vacation and stole my money. This website is the worst I have ever dealt with! I tried to contact them many times via email and never received a reply. And when I tried to reach them...
Read full review of Rehlat and 70 commentsRehlat is a legitimate online travel agency based in the Middle East, offering flight and hotel bookings for customers worldwide.
Rehlat was founded in 2015 and has since been providing travel services to customers in the Middle East and beyond.
Rehlat is accredited by the International Air Transport Association (IATA), a global organization that sets industry standards for air travel.
Customer reviews for Rehlat can be found on their website, as well as on independent review websites such as Trustpilot and TripAdvisor.
Rehlat offers a "Best Price Guarantee" on flights and hotel bookings, promising to match or beat lower prices found elsewhere.
Rehlat's pricing is competitive within the industry, offering affordable rates on flights and hotels.
Rehlat is transparent about their fees, which are generally included in the quoted price. However, it's always a good idea to review the terms and conditions of any booking to understand potential fees.
Rehlat offers customer support through phone, email, and live chat, providing assistance for booking and travel-related inquiries.
Rehlat works with reputable airlines and hotels to ensure high-quality travel experiences for their customers.
Rehlat takes customer privacy seriously and uses secure technology to protect your personal information during the booking process.
Yes, you can make changes or cancel your booking, but fees and restrictions may apply depending on the specific airline or hotel's policies.
Rehlat offers travel insurance options through third-party providers to help protect your trip investment and provide coverage for unforeseen circumstances.
Yes, Rehlat offers the Karam Rewards program, which allows customers to earn points on bookings that can be redeemed for future travel.
Yes, Rehlat offers last-minute travel deals on flights and hotels, depending on availability.
Rehlat frequently offers promotions and discounts on flights and hotels, which can be found on their website or through their social media channels.
Yes, Rehlat offers international flight and hotel bookings to destinations worldwide.
Rehlat provides options for travelers with disabilities, but it's important to communicate your specific needs with customer support or directly with the airline or hotel.
Yes, Rehlat offers individual travel services such as flights and hotels, in addition to their combined booking options.
Rehlat can help with group travel bookings, but it's recommended to contact their customer support team for assistance with larger groups or special events.
You can contact Rehlat through their website's contact form, by phone, or by using their live chat feature for personalized assistance with your travel-related inquiries.
Overview of Rehlat complaint handling
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Rehlat Contacts
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Rehlat emailshelp@rehlat.com100%Confidence score: 100%Supportcandida.armstrong@rehlat.com100%Confidence score: 100%Supportsocialteam@rehlat.com100%Confidence score: 100%Supportdpo@rehlat.com100%Confidence score: 100%inspire@rehlat.com98%Confidence score: 98%hr@rehlat.com98%Confidence score: 98%hr
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Rehlat addressAl Bahar Center, Tunis Street, Hawalli, 12075, Kuwait
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Rehlat social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all Rehlat contacts
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