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Rediff.com India review: CAN;T LOGIN 23

D
Author of the review
11:30 am EDT
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I have been facing a login problem since long. Every time i log into my account i am unable to check my mails. The links in rediffmail to my mailbox routes me to a blank page. How long is it going to take to resolve this issue and what is the cause of this issue.

I am a NRI staying in West africa.

kindly tell me the solution ASAP.

Regards,
Dinesh Yadav

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

23 comments
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ankur dutt
IN
Jul 22, 2009 4:35 am EDT

Before half an hour i am working in my mail id but now i was fail to login, i want to be know the failure reason of loging why i am not able to login, m [protected]

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vmvn
IN
Aug 04, 2009 3:01 am EDT

I have not been able to receieve any mails since last one week .

I request u to kind ly find the problem and do the needful.

My mail id is vmvn@rediffmail.com

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vmvn
IN
Aug 04, 2009 3:05 am EDT

I stay in kannur and I wish to imfrm u that I am not been able to log in my mail box.

Also some mails are landing into the junk mail inbox.

I request to address this problem which I have been facing since more than 10 days.

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vmvn
IN
Aug 04, 2009 3:06 am EDT

I have been facing a login problem since ten days, pls ensure to rectify this problem.

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vmvn
IN
Aug 04, 2009 3:09 am EDT

Dear rediffmail.com, my Name is VM Vamanan Namboodiri, I stay in Kannur Kerala.

I have not been able to access my mails since more than a week.

I request to kindly identify the problem at the earliest
Thanks

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aashu_trivedi
IN
Aug 10, 2009 8:35 am EDT

because of New GUI i am not able to use this website through proxy server. please keep original one.

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dakka zagade
IN
Aug 29, 2009 2:41 am EDT

Iam unable to login as I have forgot my password.I recovered 3times but then also I was unable to login

I request u to kindly consider my problem & help for the same

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manvendra980
IN
Nov 08, 2009 1:34 am EST

Dear sir or madam.

my name is manvendra singh . from aligarh U.P india.

I am not been able to log in my mail box

I have not been able to access my mails since more than a week.

pls ensure to rectify this problem.

my email id is- manvendra_singh00@rediffmail.com

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Rahul Agrawal aligarh
IN
Jan 06, 2010 3:42 pm EST

hi;
this is rahul agrawal
rediffmail not opeing login page
The connection was reset

The connection to the server was reset while the page was loading.

* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

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dharama_manda
IN
Jan 18, 2010 11:28 am EST

Dear All

I have changed my rediff id password few days before and now i not able to remember my Rediff account password as well as number of attempts for retrieving the password has exhausted, this is a request to you to please help me to access my ID. I have an alternate ID (anglenamita12@rediffmail.com). If u could please send me new password to access my id in my alternate rediff ID.

My rediff ID in which i am facing problem:-
dharama_manda@rediffmail.com
User id:- dharama_manda

This id is very much important for me,

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sunny22
IN
Jan 20, 2010 3:34 am EST

hi dis manjunath from bangaolre, m not able to login to rediff mail account from past three days and not able access my mails.i request u to rectify d problem as soon as possible

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rediffmail_support
IN
Jan 22, 2010 12:45 am EST

Problems in accessing Rediffmail
---------------------------------

Root Cause:

On January 19th, 2010 between 01.30 and 3.30 am, a critical maintenance activity was scheduled to upgrade the Rediffmail infrastructure. During this maintenance window, users would have experienced degraded performance while accessing their mailboxes. While performing the activity there was a technical snag followed by H/W failures which resulted in a hardware grid hosting a block of mailboxes going offline.

Impact:

During this time, users with mailboxes residing on the affected hardware grid, faced issues in accessing it. Delivery of incoming mails was also partially affected and delayed.

Immediate Recovery Process Followed:

All hardware devices which hosts users' data are designed to handle failures to ensure there is no loss of user data. Immediately after the storage going offline, our Operations team came into action and started restoration of affected grid. Recovery and reconstruction time has to follow standard operations procedures and steps to ensure no loss of data. The initial recovery and verification process is completed at 22:00 IST on Wednesday followed by sanity check processes. This allowed us to get the basic mailbox of the user back online for the user and resume the access to the same.

Post data integrity verification, all the old data including old mails, settings, address book, filters etc. for affected users will be restored to normalcy.

Regards,
Rediffmail Team

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tvrkishore
US
Jun 06, 2010 10:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have changed my rediff id password few days before and now I not able to remember my Rediff account password as well as number of attempts for retrieving the password has exhausted, this is a request to you to please help me to access my ID. I have an alternate ID (kishoretvr@gmail.com). If you could please send me new password to access my id in my rediff ID.

My rediff ID in which i am facing problem:-
tvrkishore@rediffmail.com
User id:- tvrkishore

This id is very much important for me.

I am trying quite long to access my account but couldn't, Please help me to get into my account.

Regards,
Kishore

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sunita jadhav
IN
Sep 21, 2010 5:49 am EDT

i cannot open my rediffmail email id i want to know the reason for the same
i know my email id and password is right

Kindly do the needful
its very urgent

Regards
Sunita

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akhilesh Srivastava
IN
Nov 02, 2010 8:53 am EDT

I Also cannot login on my rediffmail and view msgs I am being thrown to a blank page when logged in

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Sanal Nair
IN
Jan 20, 2011 10:39 am EST

I have changed my rediff id password few hours back and now I not able to remember my Rediff account password as well as number of attempts for retrieving the password has exhausted, this is a request to you to please help me to access my ID. I have an alternate ID (sanal_maddy@yahoomail.com). If you could please send me new password to my yahoo ID.

I am trying hard to access my account but couldn't, Please help me to retrieve my account.

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Sanal Nair
IN
Jan 20, 2011 10:41 am EST

I have changed my rediff id password few hours ago and now I not able to remember my Rediff account password as well as number of attempts for retrieving the password has exhausted, this is a request to you to please help me to access my ID. I have an alternate ID (sanal_maddy@yahoomail.com). If you could please send me new password to my yahoo ID.

My rediff ID in which i am facing problem:-
sanal_maddy@rediffmail.com

This id is very much important for me.

I am trying quite long to access my account but couldn't, Please help me to get into my account.

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JARESH RIKHI
US
May 18, 2011 7:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

my rediffmail account is very slow from past 3 days, it takes very much time to login and open inbox and mails . i am long time user of rediffmail account. but i never face this type of problem before.
may login id is mbsmokes@rediffmail.com .

please do some thing as soon as possible

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lipsa
IN
Jul 17, 2011 7:59 am EDT

vvvvvvvvvvvvvv

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lipsa
IN
Jul 17, 2011 8:00 am EDT

same is mine ! its really slow

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Bishwajit Kumar
IN
Aug 21, 2012 8:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I don't know, what's the reason I am not able to send mail on nrathod75@rediffmail.com. So please inform me what's the exact problem.

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Bishwajit Kumar
IN
Aug 21, 2012 8:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Why I am not able to send mail on nrathod75@gmail.com

Bhagwati badariya
Bhagwati badariya
US
May 19, 2014 12:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

hi,
dear sir i you request send my rediffmail.com in my id bhagwati_badariya2010@rediffmail.com in lot off froud and fake mail my mail id in and marketing company and winning anousment and my payment requirement please you are my problem soul urgent you just answer send direct my mail id ok.

thanks
bhagwati badariya

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