When the products were delivered to me they were faulty. After repeatedly mailing and calling the company replaced the product. The replaced product was also found faulty. It is still under warranty. But the company/vendor are not entertaining me and also haven't submitted the receipt to me.
The company is rediffshop and the vendor from which they provided me the product is ojjaz enterprises, Mumbai. So, beware!
What kind of world are we living in? Do we really need this kind of ad to make the product sell? Its utter rubbish. What is the ad trying to prove? "Its really that big" with down cast eyes has nothing at all to do with the storage space available on rediffmail.
Consumers do not want to witness such ads. We find it truly disgusting. How these ads gets approval is behold me.
I have ordered one MP3 player from rediff in Jan, 2007, when i received the product the ear phones were already defective. The player somehow worked for 10-12 days, then it stopped working. When i made a complaint to rediff they promised me to reimburse the money in the form of GIFT CERTIFICATE. I received the certificate after a week. Then i had to do the mistake of shopping in rediff again because the certificate was only for rediff. I have placed an order for another MP3 player on 21st Feb, 2007. Till date i.e. 6th March, 2007 I have not received the product. I have sent around 3-4 mails to rediff in this concern but i have received NO response at all from their side. I have made around 5-7 STD calls in this concern, but the SO CALLED Customer Care Executive (who DO NOT take care of customers at all) could not give any proper response.
I strictly recommend everyone to think 100 times before you shop for anything from REDIFF.
Do NOT go through the bad experience I had of EXTREMELY BAD Customer Service, DEFECTIVE products and non delivery of goods.
Vendor name: IND MART / Esource Enterprises, B 338 Shop no 3, Hari Nagar Clock Tower, New Delhi - 110064...
In August I had visited rediff auction site to get a gift for my niece and saw a ride on bike on auction and so I started bidding along with other's .There was nearly 12 bidder's and at last I was fortunate to get the item at a fantastic price of Rs 355 plus rs 50 shipping (against the MRP price of nearly 4000 Rs ) . I got confirmation from rediff that the item will be delivered within 7 to 10 working days . But as I didn't get the item even after 15 days I checked with service of auction site and was informed that the item was out of stock and will be delivered once the fresh stock arrives . But even after repeated follow up I didn't get the item. After a month or so I got a reply from rediff that they will credit the amount back to my account as the item is out of stock . I was disappointed as I had won a good bid but the site played bad game.
I need somebody to take up this issue with the site as I am sure that the site forgot to put a min or reserve price for this item and so the seller refused to deliver the item at such a low price . But thats not my problem.. why should I bother.. I won the bid and so the item should have been delivered to me as promised by the website. Please note I am a very good customer of this site also and even them they played dirty with me. My order no with auction 3419718. ride on bike
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