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Red Robin International Customer Care Service

Red Robin International, Inc.

6312 S Fiddlers Green Cir # 200
Greenwood Village
United States - CO80111-4943

Customer Support Phone Numbers

+1 303 846 6000 1 7
+1 303 846 6073 0 0

Red Robin International Complaints & Reviews

Red Robin International / veggie burgers

Kaleigh Neiss on Dec 26, 2017
December 26th I went to my local Red Robin in Carlisle PA and was so disappointed to find out the Boca and garden burgers were no longer an option instead of the regular beef burgers. As a vegetarian I'm highly disappointed in Red Robin for getting rid of the option. This was the only...

Red Robin International / my whole online order and service

Lisa Reed-Arnold on Nov 6, 2017
On Saturday November 4, 2017 I placed an online order and also checked curbside delivery. We got there and waited 10 minutest then we called inside the restaurant and was told they would be out right away. We had to wait another 15 minutes for our food. We were on time for the pick up...

Red Robin International / management

Janemartin10 on Sep 2, 2017
I was eating at red robin while the person I believe to be the manager was by the bar talking bad about me and my kids while saying racial slurs. I'm not sure of her name but she is brown skin with red dread locks. While I watched all of this being done she proceeded to go behind the bar...

Red Robin International / food dropped on floor then put on grill

Kent Curfman on Jul 29, 2017
On Friday July 28 2017 @ 8:10 PM a cook dropped a box of frozen hamburger patties on the floor, picked them up quickly and place them on the grill. This is now on social media and will continue to be shared in the city of Liberty MO where this happened. The photo does not show the food on...

Red Robin International / bill error

Cuilean on May 13, 2017
On march 12th I ate at your riverbank ca store. I attempted to pay with visa gift card 4447 9622 9168 9515. I was told that the card wouldn't take and paid with a regular credit card. I didn't think anything about it until I tried to use it and found that the $3106 had indeed been removed...

Red Robin International / the service I received

sharmanTWILLIAMS on May 12, 2017
The service I received from Nicole Andrea on April 29th at 3:49pm was beyond ridiculous. She took my order and gave me my bill I advised her I did not order a salad I ordered a burger and salmon sandwich she immediately cut me off and said I know what you order and I just simply put your...

Red Robin International / Customer service

June2257 on Mar 29, 2017
I just left red robins and wanted to express about customer service. I called in an order for two tavern double burgers one minus tomato .The young lady was waiting on customers and so I waited until she saw me sitting g after few minutes she asked if I had been taken care off I responded...

Red Robin International / Service

Larry Biech on Mar 28, 2017
We ate at your restaurant at 8190 N. Shadeland, Indianapolis, In. on March 28. Our servicer name was Megan and she also was the servicer for another table which I am complaining about. This lady order a bar drink for herself and for another person who hadn't arrive yet. Megan didn't ask...

Red Robin / Problems with gift cards

Rebecca Russell on Jan 6, 2017
My family and I have repeatedly had difficulty receiving the full value on our Red Robin gift cards, even ones issued by the Red Robin restaurant. We have only had troubles at the California, MD restaurant. Within the last half year, we went 3 different times, and used new gift cards that...

Red Robin / Lack of cleanliness

jewlsll on Oct 9, 2016
My husband and I decided to eat out at a "sit down" burger restaurant for a change. We went to the Red Robin on Acadia and Greenback in Sacramento. We were seated in an booth next to the windows. I noticed the awful layers of dust, dirt, and greasiness on the blinds as my husband wa...

Red Robin / Service and quality of order

raymond Craft on Jul 21, 2016
I visited Red Robin this evening, were seated and waited about 10 min before the waitress showed up to take a drink order and appetizer. About 5 min later we got our water and my beer. We then waited 30 min and flagged down the manager, could not get the attention of the waiter. Told her...

Red Robin / Service and drink problem, bottomless fries

cosberg on Oct 12, 2015
I travel across the united states and I stop at Red Robin and I do go to the Exeter Red Robin 4 times a month. On Sunday 10/11/15 at 4PM there was a group of 5 we when to Red Robin get a bite to eat. It was not busy. The waiter name Roland and the Manager Tali The waiter took our order for...

Red Robin / Lack of service and no one in charge

wolfie7 on Sep 13, 2015
Went your store in Vacaville Ca. It took for ever to get seated. When we did get seated the waiter put the menu on the table then he left. A while later a young lady came to take our drink order. She left, never saw her again. This other lady brought the drinks and ask us to order on your...

Red Robin / Terrible service and food

Reviewer96214 on Sep 1, 2015
My husband and I stopped at Red Robin in the Oxford Valley Mall, PA. We stood for 5 minutes while the hostess who looked at us several times went on talking to a guy at another table. When she finally came over, she asked the people behind us if she could help them and they pointed to u...

Red Robin / Discrimination

T-Reese on Jun 3, 2014
First off I want to say that I love Red Robin, I go all the time. But after the experience I had here at this restaurant in Carmel, IN I will not go anymore. I arrived at Red Robin at 6:30 pm on June 2, 2014. Ordered my food at approximately 6:40 pm. We sat there and watched food be...

Red Robin / a rude and lazy server

slynn1 on Jun 27, 2013
My son and I went for a late lunch. Usually, the food and services is out standing. When we entered the restaurant, one of the waiters snapped at a to go customer that she should mind her own business. I thought this was rude and unprofessional. I do not want to deal with that type of...

Red Robin / Service

wall ann on Jan 29, 2013
Worst service, worst costomer service, is not able to work with or satisfy customers whenthe customer is willing to work with them cant place orders a half hour before close employees and managers are very rude

Red Robin / Rude Kitchen Manager Nicki

No more Red Robin on Feb 19, 2011
We have been Red Robin customers ever since they opened up the location in Chesapeake, Va near the Greenbrier Mall on Eden Way North. Well service is pretty good, until a few weeks ago. Well the General Manager Lynnette made sure her customers were happy and taken care of the way customer...

Red Robin / food temperature

I would like to start this complaint wby saying that i love food. Most people are in the same boat here. I hate to see the quality of a product after it was cooked 1 -2 hours ago. Every time i visit one of these restaurants i have the same experience, no matter the location. I am trying to...

Red Robin / I won't be going back to this location anytime in the future

I had the misfortune of eating at the Red Robin in Hemet yesterday and was approached by a waiter who wanted to tell me all about his bad day when I asked how he was doing. In consideration of a wrong order, mediocre service and my waiters emotional baggage I'd say I won't be going back to this location anytime in the future.

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