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Red Robin International Customer Care Service

Red Robin International, Inc.

6312 S Fiddlers Green Cir # 200
Greenwood Village
Colorado
United States - CO80111-4943

Customer Support Phone Numbers

Phone:
+1 303 846 6000 1 4
Fax:
+1 303 846 6073 0 0
 

Red Robin International Complaints & Reviews

Red Robin International / bill error

Cu
Cuilean on May 13, 2017
On march 12th I ate at your riverbank ca store. I attempted to pay with visa gift card 4447 9622 9168 9515. I was told that the card wouldn't take and paid with a regular credit card. I didn't think anything about it until I tried to use it and found that the $3106 had indeed been removed...

Red Robin International / the service I received

Sh
sharmanTWILLIAMS on May 12, 2017
The service I received from Nicole Andrea on April 29th at 3:49pm was beyond ridiculous. She took my order and gave me my bill I advised her I did not order a salad I ordered a burger and salmon sandwich she immediately cut me off and said I know what you order and I just simply put your...

Red Robin International / Customer service

Ju
June2257 on Mar 29, 2017
I just left red robins and wanted to express about customer service. I called in an order for two tavern double burgers one minus tomato .The young lady was waiting on customers and so I waited until she saw me sitting g after few minutes she asked if I had been taken care off I responded...

Red Robin International / Service

La
Larry Biech on Mar 28, 2017
We ate at your restaurant at 8190 N. Shadeland, Indianapolis, In. on March 28. Our servicer name was Megan and she also was the servicer for another table which I am complaining about. This lady order a bar drink for herself and for another person who hadn't arrive yet. Megan didn't ask...

Red Robin / Problems with gift cards

Re
Rebecca Russell on Jan 6, 2017
My family and I have repeatedly had difficulty receiving the full value on our Red Robin gift cards, even ones issued by the Red Robin restaurant. We have only had troubles at the California, MD restaurant. Within the last half year, we went 3 different times, and used new gift cards that...

Red Robin / Lack of cleanliness

Je
jewlsll on Oct 9, 2016
My husband and I decided to eat out at a "sit down" burger restaurant for a change. We went to the Red Robin on Acadia and Greenback in Sacramento. We were seated in an booth next to the windows. I noticed the awful layers of dust, dirt, and greasiness on the blinds as my husband wa...

Red Robin / Service and quality of order

Ra
raymond Craft on Jul 21, 2016
I visited Red Robin this evening, were seated and waited about 10 min before the waitress showed up to take a drink order and appetizer. About 5 min later we got our water and my beer. We then waited 30 min and flagged down the manager, could not get the attention of the waiter. Told her...

Red Robin / Service and drink problem, bottomless fries

Co
cosberg on Oct 12, 2015
I travel across the united states and I stop at Red Robin and I do go to the Exeter Red Robin 4 times a month. On Sunday 10/11/15 at 4PM there was a group of 5 we when to Red Robin get a bite to eat. It was not busy. The waiter name Roland and the Manager Tali The waiter took our order for...

Red Robin / Lack of service and no one in charge

Wo
wolfie7 on Sep 13, 2015
Went your store in Vacaville Ca. It took for ever to get seated. When we did get seated the waiter put the menu on the table then he left. A while later a young lady came to take our drink order. She left, never saw her again. This other lady brought the drinks and ask us to order on your...

Red Robin / Terrible service and food

Re
Reviewer96214 on Sep 1, 2015
My husband and I stopped at Red Robin in the Oxford Valley Mall, PA. We stood for 5 minutes while the hostess who looked at us several times went on talking to a guy at another table. When she finally came over, she asked the people behind us if she could help them and they pointed to u...

Red Robin / Discrimination

Tr
T-Reese on Jun 3, 2014
First off I want to say that I love Red Robin, I go all the time. But after the experience I had here at this restaurant in Carmel, IN I will not go anymore. I arrived at Red Robin at 6:30 pm on June 2, 2014. Ordered my food at approximately 6:40 pm. We sat there and watched food be...

Red Robin / a rude and lazy server

Sl
slynn1 on Jun 27, 2013
My son and I went for a late lunch. Usually, the food and services is out standing. When we entered the restaurant, one of the waiters snapped at a to go customer that she should mind her own business. I thought this was rude and unprofessional. I do not want to deal with that type of...

Red Robin / Service

Wa
wall ann on Jan 29, 2013
Worst service, worst costomer service, is not able to work with or satisfy customers whenthe customer is willing to work with them cant place orders a half hour before close employees and managers are very rude

Red Robin / Rude Kitchen Manager Nicki

No
No more Red Robin on Feb 19, 2011
We have been Red Robin customers ever since they opened up the location in Chesapeake, Va near the Greenbrier Mall on Eden Way North. Well service is pretty good, until a few weeks ago. Well the General Manager Lynnette made sure her customers were happy and taken care of the way customer...

Red Robin / food temperature

I would like to start this complaint wby saying that i love food. Most people are in the same boat here. I hate to see the quality of a product after it was cooked 1 -2 hours ago. Every time i visit one of these restaurants i have the same experience, no matter the location. I am trying to...

Red Robin / I won't be going back to this location anytime in the future

Do
I had the misfortune of eating at the Red Robin in Hemet yesterday and was approached by a waiter who wanted to tell me all about his bad day when I asked how he was doing. In consideration of a wrong order, mediocre service and my waiters emotional baggage I'd say I won't be going back to this location anytime in the future.

Red Robin / High Price for less then stellar food

Last Saturday me and the girls had a "Girls Night Out" and went shopping. We decided on getting burgers and fries and came upon Red Robin. This was all of our first times eating at this particular chain and decided to try it. The decor is nice, albeit the atmosphere is very loud. Not a big...

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