Red Robin reviews and complaints 1
View all 221 complaintsRed Robin - Not able to provide my rewards
November 17, 2023 6:00 p.m.
We went there tonight for my birthday free burger reward. When they gave us our check - I gave them my rewards phone number. They came back and said they couldn't pull up my rewards. We waited over 30 minutes for them to figure out how to give us our reward and they couldn't. They told us to contact the corporate office. Check # 10004 6:45 p.m. Table 115/1
Please let me know how you are going to resolve this.
Thank you,
Barbara DeHaut
[protected]@aol.com
Desired outcome: Provide training to your associates and provide me a refund for my reward that I am due. I have already paid on my credit card in full.
Latest reviews and complaints
Service1
Today made the 2nd time we have left Red Robin in Farragut TN without...
1
On 6/29/2022 I called in to Red Robin in Winter Garden, Fl on Daniel...
2
Our favorite Red Robin (Northampton Crossings, Easton, Nazareth...
6
Came in to eat lunch on Sept 28, 19 and my daughter ordered a pork...
1
This is the closest Red Robin to where we live. My husband and I...
We have received your comment. Thank you!