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Carlos O'Brien's Mexican Restaurant Customer Service Phone, Email, Contacts

Carlos O'Brien's Mexican Restaurant
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5.0 2 Complaints
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Carlos O'Brien's Mexican Restaurant Complaints 2

ComplaintsBoard
J
7:34 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Carlos O'Brien's Mexican Restaurant Very dissatisfied

I have been eating at Carlos O'Brien's for the past 20 years and never before have I experienced such horrific service than this past Cinco De Mayo. The waiter was so incredibly rude our family should have just walked out. My mother and father who are both 70 were with my family on this day. The waiter was walking us back to seat us when my mom asked if we could please sit at a table. As we reached our table the waiter has the NERVE to say to my mother "You could have told me ahead of time that you wanted a table!"

If that wasn't enough an elderly couple along side of us asked the same waiter if they could get their drinks. He replied to them with his one badaged arm " Look I can only do so much!" He was repeatedly rude to our entire table for the duration of our meal. I did speak to the manager who could only say " I am sorry'. Your sorry! I feel this could have been handled in a more appropriate manner. I was not looking for a free meal, it would have been nice to have the manager come over to our table and speak to my mom. This is one DISSATISFIED customer.. It will be along time before I attempt to even eat at CARLOS O'BRIEN'S again. ADIOS CARLOS!

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L
4:12 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Carlos O'Brien's Mexican Restaurant Awful service

I have been eating at Carlos O'Brien's for the past 20 years and never before have I experienced such horrific service than this past Cinco De Mayo. The waiter was so incredibly rude our family should have just walked out. My mother and father who are both 70 were with my family on this day. The waiter was walking us back to seat us when my mom asked if we could please sit at a table. As we reached our table the waiter has the NERVE to say to my mother "You could have told me ahead of time that you wanted a table!"
If that wasn't enough an elderly couple along side of us asked the same waiter if they could get their drinks. He replied to them with his one badaged arm " Look I can only do so much!" He was repeatedly rude to our entire table for the duration of our meal. I did speak to the manager who could only say " I am sorry'. Your sorry! I feel this could have been handled in a more appropriate manner. I was not looking for a free meal, it would have been nice to have the manager come over to our table and speak to my mom. This is one DISSATISFIED customer.. It will be along time before I attempt to even eat at CARLOS O'BRIEN'S again. ADIOS CARLOS!

Read full review of Carlos O'Brien's Mexican Restaurant
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Overview of Carlos O'Brien's Mexican Restaurant complaint handling

Carlos O'Brien's Mexican Restaurant reviews first appeared on Complaints Board on Aug 31, 2009. The latest review Very dissatisfied was posted on Dec 2, 2009. The latest complaint Very dissatisfied was resolved on Dec 02, 2009. Carlos O'Brien's Mexican Restaurant has an average consumer rating of 5 stars from 2 reviews. Carlos O'Brien's Mexican Restaurant has resolved 2 complaints.
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  1. Carlos O'Brien's Mexican Restaurant Contacts

  2. Carlos O'Brien's Mexican Restaurant phone numbers
    (480) 367-0469
    (480) 367-0469
    Click up if you have successfully reached Carlos O'Brien's Mexican Restaurant by calling (480) 367-0469 phone number 0 0 users reported that they have successfully reached Carlos O'Brien's Mexican Restaurant by calling (480) 367-0469 phone number Click down if you have unsuccessfully reached Carlos O'Brien's Mexican Restaurant by calling (480) 367-0469 phone number 0 0 users reported that they have UNsuccessfully reached Carlos O'Brien's Mexican Restaurant by calling (480) 367-0469 phone number
  3. Carlos O'Brien's Mexican Restaurant address
    7111 East Bell Road, Scottsdale, Arizona, 85254, United States
  4. Carlos O'Brien's Mexican Restaurant social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Carlos O'Brien's Mexican Restaurant Category
Carlos O'Brien's Mexican Restaurant is ranked 21 among 36 companies in the Casual Dining category

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