Real Canadian Superstore review: Service

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I'm writing about the store 1018 at 18120 yonge st Newmarket Ontario Jan 27 around 5pm to 6 evening went to buy groceries upon checking out a cashier named Briar refused to serve my senior mom and I she walked away from the cash register and lied that the customer in front of us had not finished packing his groceries that's why she's not serving us but the customer had completed packing their groceries when asked to come back to cash to serve us she blandly refused and accused us of being rude to her and lied to the manager the reason she walked away was "we yelled at her and was aggressive towards her my mom and couldn't believe it we felt taken advantage of and so powerless that this cashier would go to the extreme to defend her actions by lying like this I felt she didn't want to serve us and was either having a bad day I detected alot of anger coming from her .much mom and i were enjoying our day my mom just came out of hospital i was out to treat her nice the last thing on my mind was to encounter this poor treatment by this cashier and management. This was very hurtful the asst manager Mike Williams came over made situation worse by not acknowledging situation took the cashier side refused to acknowledge the poor treatment I asked mike if he was going to acknowledge this we were completely ignored we felt completely disregarded i asked the manager if they could review their cameras the manager said "No take your complaints to head office" and literally did nothing we were wronged and we felt discriminated against i akso read reviews about this store and 5 other complaints about the same situation i would like to report this store for bad treatment and poor service and underhanded racial discrimination