I have used the online shopping service a few times now, and each time I have had errors with my order.
I am missing items, received partial order mixed up with someone else's order. Then when I have to go back to store they don't even offer a credit for convenience fee. I have to request this.
I also get charged for items and wait almost 3 weeks before my account is credited. This is very inconvenient.
Another time I had to come back to store for a missing item only to be told that they didn't have that item. The product was expired and they couldn't give to me.
Desired outcome: Give back to your customers or lose them for good