Rama Dealsastronomical telescope

P Nov 09, 2018
This review was posted by
a verified customer
Verified customer

Please see below the last of a long list of e-mail correspondence with Rama Deals this company is a discrace and i need to be able to get some satisfaction, can you tell me how to directly phone the company so that i can get the money they have embezzled from me.

Olivia A. (Rama Deals)

Nov 8, 20:33 EST

Hello Peter,

Thank you for contacting us. We do apologize for the inconvenience.

With your provided photo on the return tracking, it shows that it was not successfully delivered back to us.

Please see the tracking details below for your reference:

https://t.17track.net/en#nums=CB016341838IE

Package status: Undelivered
Destination: China
Origin: Ireland
[protected]:41 CHINA, ITEM HELD AT ENTRY, UNABLE TO DELIVER
[protected]:02 CHINA, ATTEMPTED DELIVERY, INSUFFICIENT ADDRESS
[protected]:00 CHINA, DELIVERED
[protected]:32 CHINA, ATTEMPTED DELIVERY, UNABLE TO DELIVER
[protected]:46 CHINA, ITEM SENT TO CUSTOMS
[protected]:39 CHINA, ITEM IS IN TRANSIT
[protected]:09 CHINA, ITEM RECEIVED IN
[protected]:28 LONDON, HEATHROW TRANSIT HUB, ITEM DESPATCHED FROM
[protected]:28 LONDON, HEATHROW TRANSIT HUB, ITEM DESPATCHED FROM
[protected]:07 LONDON, HEATHROW TRANSIT HUB, ITEM RECEIVED
[protected]:07 CHINA, ITEM FORWARDED TO
======================================
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Please, kindly double check the return address you have written in your returned item. Please see the correct address below:

Kelly Lee
3rd Floor, Building E, No. 2, West 1st Alley,
Dabao Road, Xinan Street, Bao'an District,
Shenzhen City, Guangdong Province, China
Phone: 0755 [protected]

Please feel free to contact us if you have any other questions or concerns.

Kind Regards,
Olivia A.
Customer Service Agent

Peter Breen

Nov 8, 13:28 EST

This is a follow-up to your previous request #1198180 "Re: [Rama Deals] Re: Unhappy"

Please see attached the addressed package and shipping bill, you will notice that the address is correct as specified by you, I believe that this is a stalling technique employed by your company, in an effort not to return my money, I consider this theft and I demand that I be reimbursed, or I will have to seek legal council.
Peter Breen

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