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1.0 226 Reviews

Rama Deals Complaints Summary

1 Resolved
225 Unresolved
Our verdict: Engaging with Rama Deals at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Rama Deals reviews & complaints 226

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H
3:21 pm EDT

Rama Deals vhs to digital pro

I also placed an order for the VHS to digital converter kit back in Sept of 2018 for $36.94. My credit card was quickly charged. I then got an order # of 21444. I then reached out to them on 10/15/18 inquiring where the order was. 10/16/18 I rec'd an email back from Emily C indicating that it had been shipped under tracking # GM2851173228266282 with DHL. When I clicked on the tracking it indicated that it was shipped from Canada to Germany. Being that I live in the USA I was a little confused? I emailed back, and I rec'd a note back on 11-13-18 from Abigail G stating that my package was lost in transit. Then stated that if the package did not move in transit then another package would be shipped out the following week. I again sent an email asking status and rec'd one back from Jessica H stating how sorry she was that I did not get my package that was reshipped and that once they receive additional stock they will send another one out. Reached out yet again on 1-6-19 asking for status and Isabella F. responded stating that they have had a high volume of orders and will ship it out just as soon as they can. I responded saying that I have heard that line before and I wanted more information. I then got a response from Patricia E. stating once they receive stock they will ship it out. I then reached out to them on Feb 5th, 12th, and March 12th asking for an update. At this point I felt all my update requests were falling on deaf ears. I surely won't be ordering anything else through facebook ads as they say fool me once shame on you fool me twice shame on me. That surely won't happen!

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R
11:21 am EDT
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Rama Deals wifi extenders

I ordered 2 of these boosters in August of 2018. My credit card was charged on August 25, 2018. I have written to the company several times & always get the same response that it is coming & they are just a little behind. I am getting tired of waiting. Is there some way you can help me? I am getting to the point where I don't know what to do.
I will copy & paste some of the emails below.
Order #19008
I always get an answer from an Olivia who says it is on the way.
Very, Very shady company.

Rita
Order #19008

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S
10:38 pm EDT

Rama Deals travel adapters

I ordered travel adapters on Nov 2, 2018. The cost was $46.94, order #41782. Its now March 27, 2019. I havenot received the product. I have sent several emails to no avail. I used to get replies, but recently they ignore me. There is mo recourse and no way to solve this issue. I also called the customer service number on the RAMA deals website, it's disconnected. I want the adapters, I don't know how to get them!

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Is Rama Deals legit?

Our verdict: Complaints Board rates Rama Deals highly, signaling it as a legitimate option for users seeking reliable services. Despite this endorsement, the 0% resolution rate for complaints about Rama Deals raises questions. Diligently reviewing Rama Deals's client feedback and resolution practices is recommended for those considering Rama Deals's services, ensuring a comprehensive understanding of its legitimacy and commitment to customer satisfaction.

Rama Deals earns 88% level of Trustworthiness

Excellent Trust Notice: Rama Deals near-perfect at 88% trust. Use with confidence, maintaining usual caution.

The age of Rama Deals's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Ramadeals.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Rama Deals's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • Ramadeals.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The ramadeals.com may offer a niche product or service that is only of interest to a smaller audience.
  • We detected that ramadeals.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • Rama Deals protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • If you purchased a website from Rama Deals that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
ComplaintsBoard
F
12:53 pm EDT

Rama Deals vhs to digital converter kit

I ordered this product on 11/16/18 from a Facebook add. Price plus shipping was $36.94. They supplied me a DHL tracking code. The package received no further updates after 12/26/18 and looked to be lost. I was told by customer service on 1/19/19 that "If the tracking for your order does not move by the end of the week, we will gladly reship your order for you." Now it's March and after exchanging a few more e-mails back and forth I realized they were just giving me the run around. This company will scam you so I suggest thinking twice about ordering anything from them.

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R
12:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Rama Deals electric heated gloves

These people are flat out thieves, I ordered 2 pair of their "electric heated gloves" had to wait for 2 months to get their bait and switch items that not only do not match anything that they advertised, but also didn't work and fell apart after only one motorcycle ride. They said "ship them back on my dime". Lying thieves. These people prey on the trust of unsuspecting people on the internet.

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S
11:33 pm EST

Rama Deals Os iphone wireless headphone

I purchased 4 sets of these - none of them worked properly. We could only get 2 pairs to pair with our phone. The ones that did pair, kept cutting out unless the phone was held near our chins. That is pointless for wireless earbuds! I contacted them December 26th & it took a week for them to respond. Then it took 14 emails back & forth & over a month to finally get them to agree to a refund. I started this return process in December! I received an email stating my refund was processed on February 22nd, I have yet to see the money. I emailed them Feb 27 to say no money yet, then again March 2nd to say I am contacting the Better Business Bureau. I am filing that complaint after this one!

OS Headphones
Some items in your order have been refunded
Your order has been refunded
Total amount refunded: $119.96 USD
Order summary

OS iPhone Wireless Headphone × 1
Black
Refunded
$29.99
OS iPhone Wireless Headphone × 1
Gold
Refunded
$29.99
OS iPhone Wireless Headphone × 1
White
Refunded
$29.99
OS iPhone Wireless Headphone × 1
Rose
Refunded
$29.99
Subtotal
$119.96
Shipping
$6.95
Total
$126.91 USD
Stripe ch
$126.91
Refund
Stripe_ch
- $119.96
If you have any questions, reply to this email or contact us at info@iosheadphone.com

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K
1:27 am EST

Rama Deals Slimming vest

Scam scam scam... Terrible experience, sent me the wrong color twice... Customer service is non satisfactory... And then they took money out of my credit card without my authorisation several times... I had to cancel my card to stop them... My banks' fraud department are investigating... Thieves and liars.
I want my money back. Kevin jones [protected]@yahoo.com. Au

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L
10:38 am EST
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Rama Deals 64gb i-drive

As you can see from the photo I submitted this Ramadeals I-Drive completely fell to pieces.
I'm requesting a replacement. Paid plenty for this.
I don't understand because there was no obvious problem until I began using it. Hopefully I can receive a replacement so I can complete the task I purchased it for. Moving photos to I-phone to computer. I look for to your response

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M
9:42 am EST

Rama Deals solar lights-customer service

There products is below shoddy. Customer service even more so. Try to get a refund or exchange, they make it impossible. They ask for photos, you send it to them, then they want a video? All the while, it takes forever for them to respond.
They should be shut down. From all the reviews I read, they should not be in business. Facebook should shut down their ads. Or they are not doing their membership any favors. I would never purchase another thing and neither will many others.

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8:20 am EST
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Rama Deals Solar fountain

My nm. Sandra Spearman. I ordered a Sola Fountain in Nov, you took $38.94 plus $2.00 international fee Nov. 6th 2018. out of my bank Woodforest National bank. you did not send me a confirmation # or email. [protected]@comporium.net. I got a message from Sarrah P. #1322763. this was supposed to be a xmas present. would really appreaciate a response. thank you SSS..

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6:12 am EST
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Rama Deals customer service

I after ordering an ios flash drive, was advised delayed delivery due to high volumes of sales. I contacted immediately and requested the order cancelled as I needed the ios flash drive urgently. I advised already purchased one elsewhere via amazon next day delivery. I have sent no less than 10 emails I have had just two replies but the replies content are always just advising product ‘on its way' I repeatedly advised not required. I further advised I would required a postage paid returns label emailed to me. I will try to refuse the delivery however I am disabled and not always at home because at hospital, physio etc appointments so could miss the delivery where I could refuse. This is why I asked for a returns label. I then thought and suggested as no longer required due to the extended delivery time, maybe if refunded 50% back to me I would accept the product and give to my son? I have never received a reply to this or the returns label? All I ever receive is advise product on its way, refuse delivery if no longer required. I keep advising I may not be in and possibly accepted by my neighbours or reception area?
It is so frustrating not getting an answer and having to keep emailing you! I need a response now to everything please!
Mrs dee reboe

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G
10:21 pm EST

Rama Deals car dash cam pro

The order number is #171793
I have sent the company several emails to tell them that the item was not working
I want to return this but they are giving me all kinds of excuses.
All I want back Is the money they owe me after I mail the package back
They are not nice and they are untruthful
I feel like they are almost calling me a liar when I tell them the article is defective.
Thank you for listening.
Terry Shirkie
374 Navy Street
Welland
Ontario
L3B 4Y4

terry.[protected]@gmail.com

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K
11:43 am EST

Rama Deals os headphones

I ordered the OS Headphones. These are the ones with the earbuds not EarPods.

I also asked for ROSE.

They sent me GOLD EarPods.

When I sent pictures of what I ordered and pictures of what I received, they say they are the same. How is that possible.
They offered me a $5 coupon on my next order. Ummm no thanks. I want the product I ordered and paid for.

I want to know who to call as clearly nit getting anywhere with emails

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J
8:06 am EST

Rama Deals customer service refusing to cancel order

I purchased a flash drive for my digital camera. Immediately upon completing the order, I noticed the delivery date of 21 - 28 days. That delivery date was after the trip I was needing the flash drive for. Within 5 minutes of noticing the delivery date, I sent an e-mail (there was no telephone number) requesting the order be cancelled.

Three days after my e-mail asking the ordre be cancelled, I received an e-mail reply saying the order had been processed and it was too late to cancel.

If my e-mail request had been viewed in a timely manner, the order obviously could have been cancelled; instead, three days passed.

I will be returing this order - that will take me 30 minutes after I receive it - not 21 - 28 days.

Customer service is unprofessional, inadequate and slow, apparently this is not an American Company and has no standards to maintain.

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C
9:53 am EST

Rama Deals ios flash drive

How can you rectify the fact that it came way after christmas regardless of my appeal to stop this order. I needed this item before christmas! It is of no use to me now!
I wonder if you are even comprehending my reply's. The order came far too late. My complaint is not with the courier. It is with your ignoring my appeal to stop the order the day I ordered it and saw that it would not arrive before christmas. You certainly had plenty of time to stop it! Weeks went by, you ignored my request to stop and sent it anyway. You had time to do the right thing. Now we can't even get a phone number to communicate!
Repeated attempts disregarded,
Charlie ann stewart

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P
1:26 pm EST

Rama Deals multi-function unisex canvas bag

I order this bag what I thought was from https://www.easybagbungee.com and was sent an email on 1/01/2019 they was getting my order together. I paid $36.94 which included shipping of $6.95. What I got was a cheaper bag nothing like what I ordered. When I contacted them the only thing they could offer me was $5 credit on any other item I would order or if I return the bag they would credit my card a $5 credit. The bag I got was a $12 bag. I know because I already brought that bag from another retailer. Not only they did not offer to pay for the return. What about the difference in the price. The bag I brought was $29.99 plus shipping. They claim they have so many shipments going out each day and they understand because of the volume of shipments, mistakes sometimes happens. So do I get to pay for their mistakes? Why aren't they offering to make good on the mistake they made? First picture is what I ordered, second was what I got. They are different bags

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Update by Penink3
Jan 25, 2019 1:27 pm EST

Do not buy from RamaDeals-

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6:08 pm EST
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Rama Deals kids smart tracker watch

Supplied a faulty product which was bought for a Christmas present. Ordered early so it wouldn't be late but was not opened and set up until my daughter opened it as it was a Santa present. Rama deals refused to exchange or do anything as it was just after the 30day refund/exchange policy. Also communication is through terrible English so I don't even know if they understood my issue

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J
10:14 am EST

Rama Deals travel adapter

I ordered this 12/6 and tried to cancel right away. Whatever customer service they have told me I have to receive the product before I could return. I got the product and immediately emailed them back for a return process. Not only did they wait until the 30 days were almost up to email, but tried to get me exchange products. I kept requesting a return and now I received an email from them today telling me that I can't return it. I have been asking all of December for a return. I have all of the emails trailing my request and nothing. Do not buy anything from this website. It is a scam.

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I
8:57 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Rama Deals os wireless headphones

We have emailed multiple times regarding our 12/6 purchase and now 1 month later, no product and all emails either say it is in transit or the order is being processed.

The tracking information shows the product originating from Canada, having "movement" from processing to bag containers but no real information.

We have emailed 3 times and have only received one response with the bogus tracking information.

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1:32 pm EST

Rama Deals vhs to digital

I ordered this on 11/26 from a Facebook add. Price plus shipping was $36.94. They supplied me a tracking code. The package was tracked until December 3d at JFK Airport, and that is the last entry. I emailed them 12/21 indicating that the item still hadn't been delivered and that no tracking info was available since 12/3. They responded by email saying they would look into it. On 12/27 I emailed them again but with no answer this time. On 12/31 I emailed again but with no response again. Today (Jan 3) I called my credit card company and initiated a dispute of the charge. They provided a phone number for the company (800-400-0388) but that number is "temporarily out of service" according to the automated operator. I will certainly call that number again. In the meantime, if I want to buy a VHS To Digital converters, I'll look for another source online. The one I paid for was over priced anyway but didn't know that at the time.

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