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Customer Service

+1 800 576 4377 (Gift Cards)
+1 855 489 2502 (My Prescriptions Services)
+1 866 520 0356 (Floral Order)
+1 866 594 3644 (I-Wireless Products & Services)
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+1 800 928 2274 (Coinstar)
1014 Vine Street
Cincinnati, Ohio
United States - 45202
Mon8:00 AM - 12:00 AM
Tue8:00 AM - 12:00 AM
Wed8:00 AM - 12:00 AM
Thu8:00 AM - 12:00 AM
Fri8:00 AM - 12:00 AM
Sat8:00 AM - 9:30 PM
Sun8:00 AM - 9:30 PM

Complaints & Reviews

bad service

I went to Ralphs on 211 E Foothill Blvd. After I've selected some groceries and proceeded to the...

truth in advertising /misleading

Ralphs food stores advertise in weekly phamphlets availiable at the store in and in their newsprint ads in 1 inch high print and on a 3' x 6' banner over the front entrance "Double Cupons Every Day".

HOWEVER, manufacturers discount cupons over .50 do NOT get doubled and there is a limit on one cupon product. Only the cupons UNDER .50 get doubled. This policy IS spelled out in print .060" high (practically unreadable) in their BACK PAGE of the weekly ad phamphlet.

I have contacted Ralphs and the parent company Kroger Stores 4 times in the past 3 months (since they started this policy) and they still have not added a caveat in READABLE SIZE print below this ad. This is blatantly dishonest as folks think that all cupons are doubled.

  • Ma
    marie a dushaney Oct 08, 2008

    this is only a question not a complaint i am asking you so i can findout is card in any shopping mall store or food store cant seem to get in touch with you to find out thankyou

    0 Votes
  • gesserfan Dec 11, 2010

    Manufacturers coupons prolly dont get doubles.

    0 Votes

misery card

Every get a grocery store club card? Is your telephone number and address correct on the card? Do you even...

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