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Quicken Loanslie, lies, lies

When I applied to Quicken Loans to refinance my mortgage, I was initially very satisfied. I got the rate I was looking for, closing costs were exactly what I was quoted, the whole process. application to closing took only 2 1/2 weeks. My one concern was the selling of the note. I did not want to be bounced around every few months. My contact, Doug Laska, assured me that Quickens held the note and that I would be able to refinance at a later date or switch to a 15 year note if I so desired, at no additional cost. Imagine my surprise and anger when I got the letter telling me my mortgag had been sold. Before I even made the first payment!!! They will lie and tell you anything you want to hear in order to get your business. Once you find out they lied you are no longer their customer anyway and too bad for you.


  • Li
    Linda L Misch Apr 19, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Quicken Loans is nothing but a dirty rotten liar. they pre -approved us . told us every thing was going well to go ahead and put contract on new house to which we did put or earnest money down. but because we did go bankrupt in 2012 which we were up front with them about it. they said no problem . but our mortgage company doesn't report to the three credit bureau's unless your late on your payment's i had to go into my account with my mortgage company and print out my payment history . to send them and i did .my husband also find our payment history on Credit O Karma. com site with a trans union site listed but after having us fax that to them they played games after game with us. finally I told them to either ### or get off the pot well needless to say after screwing us around for weeks we did not get the loan. they lie and play games with people . and they say their number one in the business. they also gave our in-fro out to other lenders to run our credit and all that did was fix our credit to where it was to low to go any where else the damn ### when our credit is built back up and were ready to look again for a loan you can bet your sweet ### it won't be with this damn lying company called Quicken Loans

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