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2.7 38 Reviews

PureKana Complaints Summary

16 Resolved
5 Unresolved
Our verdict: You can expect a very good level of service from PureKana. To navigate their system effectively, thoroughly understand their service scope. Check online forums and review sites for others' experiences. When contacting customer service, clear and concise communication can help resolve your issues faster.
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7:42 am EDT

PureKana This did not work for me or my mom at all

I placed an order for this Order #PK-1165421] (14.12.2021) a couple of years ago as well as my mother for 3 bottles each which we tried for 3 months and it did not work at all other then causing diaharia. I am just disappointed that is all I'm not looking for a refund or anything I just wanted to let your company know it does not work as advertised.

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5:56 pm EDT
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PureKana - Purekana Vapes and cartriges broken.

I have been in treatment for am immune system illness. I am often in and out the hospital. I was hoping purekana products could help me with nausea and pain. I bought one HHC vape I'm December that clogged but I figured it was because the vapes were defective. During a sale in February of this year I purchased two cartridges. One came with dark orange...

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2:28 pm EDT
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PureKana PureKana CBD Gummies

PureKana CBD Vegan Gummies.

Customer Name: Joseph Donahue

Order # 18998D4DAB

Order date 7/18/2023

I have tried and tried to speak to someone at the number provided. It is impossible to get through. This order was place in error and without authorization. All I want to do is to return the product, get my refund, and make certain that no further charges are forthcoming. I am elderly and need this resolved.

Desired outcome: Refund my money and do not charge me any further.

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PuraKana CBD Vegan Gummies (40ct)
Scottsdale, US
Nov 01, 2023 12:05 am EDT

I received CBD Gummies andCBD Topical Cream. I only use cannabis bought locally. The ones I received are not the strength I need. I don’t remember purchasing this order. I am elderly and probably made the mistake in ordering the Gummies. I’d like to try the CBD Cream and return the gummies.

Please contact me by phone. [protected]

Order #E1C531BAA8 atuni@cox.net

Thank you in advance for your time

Is PureKana legit?

Our verdict: PureKana has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores PureKana's position as a benchmark of trust and quality within its industry. Users and clients of PureKana can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

PureKana earns 100% level of Trustworthiness

Perfect Trust Endorsement: PureKana achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for PureKana. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

By resolving 76% of 21 negative reviews, PureKana is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.

The age of PureKana's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Purekana.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows PureKana website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Purekana.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

PureKana as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up PureKana and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Purekana.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Purekana.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from PureKana.

However ComplaintsBoard has detected that:

  • PureKana protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • PureKana has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
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1:10 pm EDT

PureKana Pure kana cbd gummies

I placed an order on 8/9/23 for pure kana gummies based on a FB promotion using a supposed testimonial from Dr Sanjay Gupta.

My calculation was that this order, based on the advertised promotions, would cost me $99.80. Instead I was shocked to find out on checking out that I would be charged $264.11.

I placed a stop on the purchase through the Visa credit card company, but the charge appeared on my statement despite assurances that the purchase had been blocked.

I am embarrassed at having placed this order and totally disgusted by what clearly appears to be a scam and a fraud.

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10:03 pm EDT

PureKana Pure Kana gummies.

I’m simply reaching out to Pure Kana to stop further product delivery as the product has not worked for me.

I’ve made several calls to stop further deliveries. Each call was never completed as the call dropped or the phone was disconnected. These calls were made by me in the last two weeks.

Not being able to reach staff to cancel any further product has been extremely difficult.

I would like the opportunity to return any unopened product.

Desired outcome: Close my account. Stop all shipments of further product as of today, June 28. I wish to return any unopened products after this date. I ask that I be notified as soon as possible.

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2:33 pm EDT
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PureKana Purekana 500mg gummies

On 3/25/2023 I went to buy this product and my bank blocked the purchase thinking it was fraud. The bank statement said that if the sale was declined that I wouldn’t be charged unless I ran it again. When I realized this, I decided I wasn’t going to get the product. Then I got an email stating that it went thru, meaning my card got re ran. So, to avoid a hassle I decided I would give it a try.

Originally, I had chosen the buy one get one free, but yet the total came out to 118.08! On the site a bottle cost $40 so for a buy one get one, I should have only been charged for one bottle. When I called to cancel, I asked about the pricing and she stated that I got 30 dollars off each bottle making each bottle cost around 59 dollars. Adding up to $118 plus tax. But that doesn’t make sense because on the website bottles are priced around 40$ and if I was getting a bogo I should have only been charged for one bottle. The girl just kept saying you got discounted off each bottle, and that she understood me, but she quickly rushed me off the phone after she canceled my subscription. and would not help in regards to the other issue. I also noticed on a shipping confirmation that I was getting 2 of the buy one get one. So that was confusing. Was I charged for 2 bogos? And therefore supposed to get 4 bottles?

Desired outcome: I would like a refund of the so called “free bottle”. Instead of $125.16, I should have only paid 40$

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PureKana On July 2nd I purchased an offer of buy 2 get one free at $49 each and still paid for 3 for $158.16!

On July 2nd I purchased an offer of buy 2 get one free at $49 each and still paid for 3 for $158.16! Luckily I called the company and spoke to someone who explained that I still received "a deal" on the product and found out I was on auto-shipment which I immediately canceled. I also emailed the company on 7/29/22 & 8/3/22 to try and return the product and the response I keep receiving is:"Thank you for contacting PureKana. After looking into this for you, it appears that this order was not placed directly through our website. I have gone ahead and passed over your information to the relevant team who will be in contact with you as soon as possible to get this issue resolved. We do apologise for any inconvenience this may have caused. Kind regards, Jenarthan"No one has contacted me and I can not reach anyone by phone now! I would like to return the product and get refunded but I am afraid that if I return the product within the "60 day money back guarantee" they promised, I will not receive a refund. I have tried calling 2 different phone #'s and I get bounced around an automated system and then it hangs up. So I am out the money and stuck with a product that I don't want!

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K. Emmerich
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this company has placed me on a subscription basis without my knowledge or permission and has told me my next order (which I never ordered) is ready to charge to my account and ship.Their customer service line goes unanswered- perpetually on HOLD.I DO NOT WANT ANYMORE OF THIS PRODUCT!

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C. Gibson
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My 82 year old dad ordered one jar of the *** gummies and then the order quit. When he got the order, he got 5 containers and charged over $200! He was ordering the ad price one ***! Then to make it worse, he got another 5 containers and charged again over $200. I have tried to call the many numbers from the company and all Im getting is an automated message that all of their employees are with other customers. Then after holding for 15 minutes the line goes dead! My dad even said the product did not do a thing to help him.

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H. Luettgen
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I have called to cancel order of CBD gummys for husband *** Stood on phone *** text. What can I do ?

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J. Kuphal
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My 74 year old dad ordered their cbd gummies off *** ad, for 2 months he has been charges $217.47 every 2 weeks, when I called the customer service number on the statement, I asked to cancel and to be refunded the amounts. In hind site I should have known better, when she asked me to download any desk app to help me through the steps to recieve a refund after trying to set up a cash app account and I I questioned her after she gave me a email to send a code that when *** says aw fucqkd to recieve money that didnt work she had me go to my bank account and use Zelle she kept telling me to enter code 200 to verify but I kept saying it isn't a code when you put it in the send money spot and because I did the anydesk they had it sent to themselves faster than I could blink then she tells me to put 100 and as I'm am freaking out that they took 200 out of my account they took another $100. I learned a $300 *** that day. This is not a reputable company it is a complete scam! Had to cancel the credit card and since all my accounts where available for their perusal I had to close all my accounts this was a nightmare!

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PureKana When I ordered some Delta 8 gummys for $40.00

When I ordered some Delta 8 gummys for $40.00. CBD capsules for $62.00 were automatically added and charged me a total of $110.00! No discount was applied and I never received an email of confirmation. If I didnt take a screenshot of the order, I wouldnt have any proof of purchase. I sent a email to *** this morning after not receiving an email of my order yet charged already made. This is what they said.. Hello ***,Thank you for reaching out!Your order will be assigned a tracking number once our warehouse team has it packed up and ready to go, and we'll send you an email with the tracking details.We apologize but after an order has been processed, we can no longer cancel it or modify the contents as a shipping label is printed immediately once placed and sent for fulfillment within 1-3 hours.Upon receiving it, if you still do not want to use the capsules, you can absolutely return for a full refund. Please let us know if you would like to go ahead with a return, or if you'd like we can credit the order a 25% discount so you can keep it when it arrives. Let us know what you would like to do or if you have any questions.Have a great day!Doesnt make sense now does it?

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B. Feest
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I ordered one bottle and was sent a receipt for one bottle to be sent monthly that I didnt sign up for. I sent a reply email to their customer service email address, from which I got their notice, and got a mail demon notice saying there is no such email address. The customer phone number comes up on my phone as a mobile phone. When I call it, Im on hold for over 20 minutes and nobody answers. This is obviously a scam.

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A. Emard
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I ordered a jar of CBD Gummies on 12/16/22. The website said it would be shipped within 24 hours of placing the order. On 12/22/22, I hadn't received it yet so I called and they said it went out on 12/19/22. I tried calling again on 12/26/22 because I hadn't received it yet. I waited for them to pick up and after 35 minutes I gave up. Finally, after 20 minutes and three attempts to call on 12.27/22 I was able to speak to someone and was told the order will arrive on 12/28/22. If it doesn't I will edit this complaint.

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E. Johnston
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I place an order over the internet, with the understanding my order was for my evaluation ONLY. A few days after I received the order, I received an email stating my automatic re-order was being filled.Now, a week later, I received another email that an automatic order will be sent in3 days.I am trying to cancel the order, but the customer service email address is 'invalid'.Can you help me cancel the automatic re-fill process?Thanks for your help

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PureKana This product not only doesnt work (if you have true honest spinal pain!

This product not only doesnt work (if you have true honest spinal pain!), but their advertising is also dishonest! I had tried a ***mg tincture (not purekanas), and it didnt work. What caught my eye with Purekanas ad was it is water based, so are your joints. Typical tinctures are oil, *** dont mix. So I thought Id give it a try. Umm..save your money! They guarantee a 30 day money back guarantee Lie #1 If you argue enough, youll get back HALF your money. 30 days? Lie #2 I called within 30 days of placing my order, and the representative said I was beyond the 30 days. I was giving them the best possible benefit as I hadnt even tried the product yet (cant try it if its in the mail!). You should expect something like this though when they want you to upgrade your shipping. When you decline that, the I dont mind waiting for my packages comes on your screen. How smart-assy is that! People, BE WARNED! Go to your local CBD store, try a product there. Talk to someone knowledgeable about their products. Im sure CBD works for some people (people in pain, were out of luck!), but this online c*** is just that. Lies, lies, and more lies. I just dont like it when honest people get taken to the cleaners. Purekana IS the cleaners

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E. Marvin
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PureKana website forces you to add many products that you don't want and that cannot be removed from your order while they ask that you give your credit card information before you are stuck with these many unwanted additions. At the end of the process I tried to contact them by phone and through e-mail in order to cancel the order, unsuccessfully, which led me to believe that I had been taken advantage of. The only email I received from them was that I was now subscribing to their product, meaning I suppose that I would have to pay regardless and many times.I contacted my bank to cancel that transaction and replace my card, to stop PureKana to take further advantage of naive customers like me and probably many others. On the credit Card they use both Pur Kana and PureKana.I therefore considered that Complaintsboard.com should be made aware of these wrongdoings of PureKana company and have them to come to better business practices.

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J. Cummings
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On Dec 17th I ordered purekana because I am very sick. It was suppose to cost me $39.95 for a bottle and get 2 bottles free. I can afford that! I was charged $211.54 I can't afford that! I won't be able to pay my bills. I was so hoping you were legitimate and not scammers. I need you to return my money, please.

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V. Rowe
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Terrible experience. They automatically subscribed me to an item and refuse to answer any emails to cancel. They also sent me 8 products instead of 2, obviously much more money. Big scam , I stopped all future payments with bank. I hope that Complaintsboard.com can stop this type of business.

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O. Johnston
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I think this company is a scam I don't like how their products show up as a pop up on your computer screen then when you try to click out of it all of these products automatically get ordered and sent to your address. You can not get a refund until the products get returned to the company with the order number on the inside and outside of something you didn't order.

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PureKana PUREKANA IS A TOTAL ***SCAM***!

PUREKANA IS A TOTAL ***SCAM***! For starters, they used *** as their spokesperson claiming that he endorses this product; in fact the online ad made it seems like this was *** business, so that's what pulled me in. And THEN PureKana charged me $197.70 when I was supposed to be charged $60 for a 5 month supply. So my credit card company actually alerted ME that a possible fraud charge was placed on my card. Sure enough it was a fraud charge, so I had to cancel my credit card and wait for new cards. And it's a good thing I did that because PureKana will put you on auto-ship even though I never requested that. And you can't get anyone on the phone either because my credit card company wanted me to call them for a refund, but no one answers the phone. I tried at least 6 times! And THEN my credit card company reversed $137.70 of the charges which is $60 short. My credit card company explained that they couldn't reverse the full amount because they don't cover shipping costs--so PureKana hits you with another FRAUD by charging their customers $60 for shipping! OMG! So now I'm out $60 from a con artist company! Someone needs to shut down PureKana ASAP! I don't want to see another person go through this h*** :(

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I. Rohan
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I placed an order and same as all these other folks, I was scammed out of over $200! This is ridiculous. I was trying to get help to stop smoking and instead I had my money taken from me right before Christmas! It was supposed to cost me $39 and instead I was charged $210 so unless you want that happening to you, do not order these! There goes quite a few Christmas presents for my granddaughter. Wow.

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U. Casper
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Been trying to cancel the order but can't get anyone to do it. I even return it and that doesn't work. Call and sent email still nothing. HELP

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S. Casper
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I just received a package from PureKana I did not order! I had no warning this was a subscription or I would never ordered this stuff in the first place. It is not what is advertised.! The price I paid for the one order I made was supposed to be $50. Ended up charging my credit card over $200.. They are scammers as far as I am concerned... I don't have anyway to stop this without help from someone who knows how to call, email or text them. Help please! I am filling a complaint with our attorney general to see if his office can help also! .

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PureKana Don't know if I'm glad to see that I'm not the only one SCAMMED by this company or not

Don't know if I'm glad to see that I'm not the only one SCAMMED by this company or not. I've certainly learned my *** though. I will NEVER respond to an ad on *** again. Looks like PUREKANA is all about making their deal look good but then adds on all these other things to scroll through so you don't get to the end to see that they've charged you more than $200 for something you thought would cost less than $50. And then it shows up on your credit card! When you try to reach out to the company, you are on hold forever. In the meantime I sent an email saying I know it's a scam and to cancel my order. I got conflicting emails from the company saying they would cut my cost in half (which they did, deducting it from the credit card charge), then saying they had canceled my order/subscription (which I didn't realize was a SUBSCRIPTION!) and then another saying my order had shipped. When I try to reply to ANY of these emails to say that the only thing I want is my money back and to never hear from them again, I get the message back that there's no such email address. I noticed just now that their offer on Amazon says it's not currently available and they don't know when/if it will return. Keeping an eye on my account; ready to take legal action. Only giving one star because I have to ...

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PureKana Do I really need to give this fraudulent company even one star????

Do I really need to give this fraudulent company even one star? On March 9, 2022, after seeing an add on *** I filled out an order on line for Purekana 500 mg CBD vegan gummies. The offer was buy 3 get 2 free. After completing the allication,, I expected a review page before placing the order which was not provided. Suddenly, an email from Purekana came in stating the cost was $209.00. I immediately called to cancel the order. They would not do that, but offered me15% off. I said no. Then they offered 35% off. Again, I said no. Then they offered 50% off, and I agreed. During that conversation, I was told that I had also signed up for an auto delivery every month at the full rate. I immediately cancelled that option. I was told the order would be shipped in 3-5 days. I was to receive an email with the tracking number. It is now March 25, 2022, and after numerous phone calls to their well scripted customer servkce department, and emails to their corporate office,I have yet to receive the order. Today, they said they did not have a tracking number, but the order was shipped, which is why they can't give me a refund. Does anyone smell a SCAM? After today's phone call, I called my credit card company to file a dispute regarding this claim, which they happily initiated. They will not get one dime from me. DON'T FALL FALL THIS FRAUD.

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PureKana They only receive 1 star because 0 is not an option

They only receive 1 star because 0 is not an option. Purekana has one of the most deceptive ads Ive ever seen. Their version of buy 3 and get 2 free is just a play on words. Discounted price should not be paying for the 2 free offered. Also nowhere in the ad does it state that it is a subscription. It however, does say a subscription is available, which I did not agree to. But, on the email invoice it thanks for the subscription. I placed my order for the buy three get two free. Paying for three bottles at $39.74 each. My total should have been roughly $120. Entered all of my payment information and hit continue and it placed my order. Only then did it give me my total which was $218.07. I immediately called to cancel this order and was told that it could not be canceled because the order was already in progress. I literally had just placed the order 5 minutes ago. I had to call my bank and dispute the charges so that they would not pay it. Called the company again and told them that my bank was not going to pay the charges and they still told me they could not cancel the order. They did cancel the subscription of sending it out every month, also at a higher price. The advertisement is very misleading, they automatically sign you up for a monthly renewal subscription without telling you, and the customer service is terrible they wouldn't do anything to rectify the situation.

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PureKana We did not order anything, but product arrived yesterday, August 16,2022

We did not order anything, but product arrived yesterday, August 16,2022. I called the *** company. He looked up our surname and told me that we had ordered through an affiliate and that he would transfer me. I asked him how he knew we had ordered through an affiliate. He told me he could see my last name but no order. I explained to him that we had ordered nothing from anyone. I was put through to the affiliate. She started to tell me what we had ordered and what the price was. I explained that our children nor we had ordered anything. She told me that our name matched the billing address but that there was an ongoing investigation about our account. I said that we didn't have an account. She repeated that phrase. I asked her who was investigating our account. She repeated that phrase. Then she put me on hold for a minute or so, came back and repeated the same phrase and would answer no questions about how the product was paid for or how they knew our shipping address and billing address. She would only repeat that there was an ongoing investigation of our account. and thanked me for calling. I have called all credit cards and our credit union. Nothing has been withdrawn so far. I have one more bank to check tomorrow. The scary thing is that they know our shipping and billing address supposedly but would not tell me the method of payment or answer any other questions. In addition she started to tell me what the items had cost before I interrupted her to tell her we had not ordered anything from anyone!

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PureKana 2/11/22 I saw an online article/ad about a very popular Talk Show host that was leaving her show to devote more time to her business!

2/11/22 I saw an online article/ad about a very popular Talk Show host that was leaving her show to devote more time to her business! The ad went on to say how much PureKana had helped her, leading readers to believe that PureKana LLC was in fact her business.. There were several celebrities that also stated that they used the product and had great results. The product was listed at a very discounted price for "a very short time only" with the digital clock showing the countdown! Of course this was intended to create a sense of urgency. Foolishly I took the bait! I was smart enough to order just one bottle for the advertised price of $49. (I forgot the exact amount since it never showed up on my invoice or any other company material thereafter!) My debit card was charged almost before the transaction was completed. The order invoice #D56AD6C3D2 showed the PureKana 500 mg CBD vegan Gummies 1 bottle Sub Total price: $69.04, Shipping: $5.95, for a Grand total: $82.30! I was never good at math, but this incorrect on 2 of the three levels. I received the order a few days ago. I took 2 of the gummies 1 day apart and developed a severe headache both times within a hour of ingesting them. Today I called the # listed and told the lady, that spoke such broken English, that I never could understand a clear explanation. Of the total $82.30, I am received a mere $28.80 refund. This is totally outrageous since the entire sale was based on a lie and false advertising! I plan to wage a complaint with the Complaintsboard.com. I may not get my money back, but hopefully my complaint along with the 60+ other complaints, will prevent this from happening to others.

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PureKana Please be **** of the third party websites!

Please be *** of the third party websites! Anytime a website is giving you a product with a great deal, especially receiving something free, please do some research to find out what the real website address is. After reading an article on the effects of purekana, of course I was interested. I have chronic pain due to certain health issues and it sounded heaven sent. The article gave a link and it led to a purekana website, but it was called "trypurekana". I searched to see if the was the correct site and I found that there was an actual "purekana.com". So I went to both sites contact info and they had 2 different customer service numbers. I called the try purekana number and spoke to Dream and asked what the difference was. All she said was it's the same and asked if I wanted to place an order? I asked why are there different prices? She said they have different deals and again asked if I'd like to place an order. I said ummmm no, I'll do a bit more research. The actual purekana website didn't have deals at all. So I went back to the original article and clicked another link that led to a totally different website and the gummies on there didn't even say purekana. It just said cbd gummies. It was a site called otter something. I don't remember the whole name. After that, I just started searching if it was a scam and what others had to say. That led me here. I'm glad I didn't get it. Lastly guys, the deal said $39 and some change "per bottle". A lot of people missed that part. If you're getting the buy 3 get two free, you're already looking at about $120. Then you have the taxes and whatever else they add. It wasn't just $39 for the package.

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PureKana Do Not Buy anything from this company!

Do Not Buy anything from this company! This company tries every trick to take as much money out of their customers. I wanted to try their product but after their snaky ways I will not give this company any of my money. First they advertise 3 bottles at $39.74 +2 free however there is not a subtotal amount to verify and my credit card was charged $240.16 at the end of at least 4 other products screens where they are trying to force products on their customers with very tiny no thank you links. I did notice that the subscription was already checked and unchecked it. When I called customer service to cancel my order I was given the option of a small discount but that they were unable to refund or cancel the order. I asked to speak with supervisor but she said no one was available but she could have her call me back Monday. I told her that I was going to cancel my credit card and report this business to Complaintsboard.com. I regret not looking them up first on this site. *** learned! I called back to their customer service to see if I could get different response and after refusing several discounts offers she said she was going to talk to supervisor for higher discount. When she got back to me it was discount of 75%. I declined and asked to speak to supervisor who was now in a meeting. I informed the rep that I was not going to give any of my money to businesses that scam their customers and their package would be marked return to sender and credit card transactions cancelled. She told me I had to return it according to instructions and if it got lost in mail I would have to pay full price. What happened to 100% guarantee that was promised? I asked to complete a survey but all I got was dead air so I hung up.

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PureKana Please BE CAREFUL!

Please BE CAREFUL! -This company tricked my 88-year-old father with a *** AD! Shame on them! This was supposed to be just a sample, that is what he said the ad said. And he was never told a total. After doing MUCH research, it appears that many are being scammed by these false advertisements by celebrities. He was only to pay around $40 (1 sample bottle) if he kept it... and the charged him for FIVE BOTTLES! We tried to work with the credit card company, but that doesn't work because he clicked the button and added his info, again thinking he was only getting a small sample bottle, not 5 bottles. So, for those who don't know banks/credit card companies only refund if it is fraud...not when you are scammed! I also attempted to call the company MANY times on different days and times, and they never answer, I stayed on one time for over 30 minutes, and what was strange is I kept hearing someone pushing buttons the whole time, but no one would respond to me saying "hello, anyone there" We are trying to return the product back for refund, so you need to answer the phone so we can do that! Also concerned, after my extensive research that some of this CBD is even PureKana product, after seeing some unsatisfied customers saying they are not getting any results with the product they received. I checked the scan on the bottle to see if it was legit CBD by entering the number and it said... not found? WTF-angry face!So, what I am finding is unsatisfied frustrated testimonies ALL over the internet, so many red flags about this company and the product. Please be careful about ordering any product that is represented by a celebrity! DO YOUR RESEARCH! Looks like we have to chalk this one up as a loss. Have a loving and informative conversation with your elderly family/friends to be careful of these scams!

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PureKana BUYERS BEWARE, THIS COMPANY IS A GIANT SCAM NETWORK!

BUYERS BEWARE, THIS COMPANY IS A GIANT SCAM NETWORK! I too have recently ordered the Pure Kana Keto Gummies from a *** ad because I thought that advertised for this company. I have since found out that this is not the case. I called to see why The price of $*** BOGO that was advertised is A LIE! It still said *** at checkout up until after I put my credit card number in and hit check out; thats when I saw that I was charged $142.00! When I called purekana it was like a maze and a game of phone tag! When I finally got in touch with someone from the affiliate side, they tried to explain to me why I was charged $142. Then proceed to give me a refund of $22 to smooth things over. When I declined they said ok I can give $50 and I said thats not even half of what I paid and thats not the advertised price! Then they went on to offer me $74.80 refund and thats the best they can do! Despite the fact that in their website and the packing slip that came with it said 100% money back guaranteed within 30 days! So when I said I just want all my money back and I will send this package back, the rep *** to tell me that it will take up to 2 weeks for me to send it back and I would have to pay for shipping at the post office and once I send it I have to call their maze of a telephone back to provide a tracking number! I will only have a refund if they receive the product back! At this point, I took the $74.80 refund back because I no longer trust this con artist of company that not only falsely advertised their pricing and return policy but also shifts blame to each other and then the scariest thing of all is I dont trust that even if they get my product that they would give me my refund! At which point I will have lost out on $142, it will be even more of a he said she said with this dishonest scamming pyramid of a company. But most importantly now Im scared they will be able to use those same product I sent back to SCAM someone else!

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PureKana We came to this website through https: healthbreakthroughh.com/pknewzavit/

We came to this website through https: healthbreakthroughh.com/pknewzavit/. My wife is incredibly sick and has a lot of health issues. What we believed was we were ordering CBD gummies from purekana. It was on Wednesday December 7th 2022 that we were explained through the information on the website that if we ordered on this day and were new customers, we were eligible for a deal. Since we had never ordered CBD gummies or any type of CBD before But heard great things about the treatment of CBD, we became highly interested. This website seeming to be legit especially since it spoke about the health breakthrough of this product, we went ahead with the promotion that was given. The promotion offered $36 if you bought one bottle and you would receive two bottles free. We place the order and immediately the transaction was declined. We weren't sure why, but reading more into it realizing you had to be 18 to purchase this product, we figured it didn't go through for this reason. Later on that evening we received a phone call from them and since my wife is using my credit card they wanted to speak with me. I was at work at the time and my wife instructed them to call back the next day to speak with me which they did not and we dropped the whole issue. It was only when we were at the doctors two days later they called back ( the same man ). We went over the reasons why I was ordering and that the order was secure and ready to be placed. What was supposed to be a $36 order with two bottles free, I learned turned out to be $199 with five bottles. I tried numerous times to call them back on the number that they called on and was never able to get through. I called my bank to cancel or to stop the order and was informed that they had already taken the money so I had to reach out to the company. I was provided another number from my bank. I called numerous and reached a busy signal every time. I am trying to get a full refund as and have yet to receive my order.

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PureKana Customer Reviews Overview

If you're looking for high-quality CBD products, then PureKana might be the brand for you. This company has received glowing reviews from customers who appreciate their top-notch ingredients, transparent manufacturing processes, and wide variety of products.

One of the most appealing aspects of PureKana is their commitment to using only the best possible ingredients. They source their hemp from organic farms in Kentucky, and use CO2 extraction methods to ensure that their CBD oil is free from any harmful solvents or chemicals.

In addition to their commitment to quality, PureKana also offers customers a great variety of products to choose from. Whether you prefer traditional CBD oil tinctures, capsules, or even CBD-infused gummies, they have something to meet your needs.

Customers have also raved about the effectiveness of PureKana's products. Many have reported feeling calmer, less anxious, and more relaxed after taking their CBD. And with a wide range of strengths and formulations available, it's easy to find the perfect product for your individual needs.

Overall, PureKana is a brand that has won the hearts of both CBD newcomers and longtime users alike. With high-quality ingredients, a wide variety of products, and a commitment to customer satisfaction, they are definitely worth considering if you're looking for premium CBD products.

PureKana In-depth Review

Product Quality: PureKana offers a wide range of high-quality products that are carefully crafted to meet the needs of their customers. Their products are made from premium ingredients and sourced from trusted suppliers.

Customer Service: PureKana's customer service team is highly responsive and knowledgeable. They are always ready to assist customers with any questions or concerns they may have. Communication channels are easily accessible, including phone, email, and live chat.

Pricing and Value for Money: PureKana offers competitive prices for their products, ensuring that customers get great value for their money. They also provide discounts and promotions regularly, allowing customers to save even more.

Shipping and Delivery: PureKana provides various shipping options to cater to different customer needs. They strive to deliver orders within a reasonable timeframe and ensure that products are well-packaged and protected during transit. Customers can easily track their orders and receive updates on the status of their shipment.

User Experience: PureKana's website is designed with user-friendliness in mind. It is easy to navigate, and product information and descriptions are detailed and informative. Ordering is a breeze, and multiple payment options are available for customer convenience.

Customer Reviews and Testimonials: PureKana values authenticity and transparency when it comes to customer reviews and testimonials. They encourage customers to provide feedback and ratings, and they respond promptly to customer feedback to ensure customer satisfaction.

Company Reputation and Ethics: PureKana maintains a strong reputation for transparency and disclosure. They prioritize social responsibility and strive to minimize their environmental impact. They also ensure legal compliance in all aspects of their business.

Innovation and Research: PureKana is committed to innovation and research in the CBD industry. They continuously develop new products to meet evolving customer needs and actively engage in scientific research and studies. They also collaborate with industry partners to advance the field.

Accessibility and Inclusivity: PureKana aims to make their products accessible to customers worldwide. They offer international shipping and provide language and localization options on their website. They also prioritize accessibility for individuals with disabilities.

Overall Recommendation: PureKana's strengths lie in their high-quality products, excellent customer service, competitive pricing, and commitment to transparency and innovation. However, their weaknesses include limited availability in certain locations. Their target audience includes individuals seeking premium CBD products. In conclusion, PureKana is a reputable brand that offers a wide range of quality CBD products and is recommended for those looking for a reliable and trustworthy CBD provider.

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PureKana contacts

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