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Pure Gold Jewellers

Pure Gold Jewellers review: Gold items purchased in Abu Dhabi Airport ( 1 comment)

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Author of the review
3:23 am EDT
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On July 15, 2024, while I was at Abu Dhabi airport, I thought of buying a special gift for my kids and visited the Puregold shop. I asked the sales manager about a gold chain, and he assured me that they offered the best prices in the market. He showed me the chain and pendant and mentioned that it was the best deal of the day. I made the purchase, but when I got home and did the calculations, I realized that I had been overcharged by 200% compared to the market price on July 15, 2024. I couldn't help but feel like they may have taken advantage of me as an international traveler, possibly noticing my connecting flight time pressure and timezone difference.

I have raised this concern with Pure Gold [protected]@pugold.com, waiting for their solution in action.

Claimed loss: I have overcharged USD 2000

Desired outcome: Pure Gold needs to refund the difference amount or arrange to take back the items I purchased and refund my money.

Confidential Information Hidden: This section contains confidential information visible to verified Pure Gold Jewellers representatives only. If you are affiliated with Pure Gold Jewellers, please claim your business to access these details.

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M
M
mahaswedhap MBBS
US
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Jul 23, 2024 3:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I believe this is a pure gold regular way of cheating people in Abu Dhabi International Airport, this needs to be compliant with the Abu Dhabi Airport Authority and government to aware of how international travelers are cheated by the company owning a gold shop in the airport. it is very unfortunate. the airport authority should remove this shop from the airport and ensure the level of policies implemented to safeguard international travelers' money and peace of mind. Tnx. - Mahaswedha

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    39th Floor, HDS Business Centre, Cluster M, Jumeirah Lake Towers, Dubai, United Arab Emirates
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Pure Gold Jewellers Category
Pure Gold Jewellers is ranked 133 among 241 companies in the Jewelry and Watches category
#131 International Diamond Jewelers International Diamond Jewelers #132 James Allen James Allen #133 Pure Gold Jewellers Pure Gold Jewellers #134 Cash4Gold Holdings Cash4Gold Holdings #135 Nikola Valenti Nikola Valenti

Most discussed complaints

Gold jewellery price
4
(opinions to this review)
 Exorbitant price charged on gold
2
(opinions to this review)
 Charged double the price
2
(opinions to this review)
 Incorrect item - purchased lab grown diamond pendant instead of natural diamond.
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 Dishonest pricing and need refund
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