Pueblo Bonito Sunset Beach — Known mistake they won't correct
We have owned at Sunset Beach/MonteCristo since 2007 & have dealt with the same sales guy Mark Biddle. In 2014 after hurricane Odile in Sept we went to Sunset Beach in Oct. They were barely back open. They were offering deals for various things & we bought one to have a non-mandatory maintenance fee for MonteCristo. So if you don't use it you don't have to pay it every year. He made a mistake in looking at our contract & made the deal based on what he saw. We went back several months later & found he had made the mistake & he admitted it in front of several people including his boss. We just wanted the contract voided & our money back. To this day they have done nothing & we are out 7, 000.00 dollars. They won't even pay our maintenance fee that is still mandatory because of him. Hiss boss Eddy Childers says he's tried to rectify it also but we've gotten NO WHERE!!!