Publix Super Marketsmanager

Manager told customer service associate to humiliate my 68 year old handicapped mother . This just because they said they did not have her brand of cigerattes when they did have them. When finding out they had them my mother was told to stand in line again at the customer service desk. We have both been going to the store for 37 years Publix has invested the largest amount of money into the store and they treat their loyal year-long customers like crap it is unacceptable more people should do something about this.
The store manager's name it's Keith critelli and the customer service Associates name is Cindy they humiliated my mother right after going to see a cancer screening she sits in a wheelchair they should know better

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