Menu
CB Residential Rentals Public Storage 3424 Southside Blvd, Jacksonville, FL, 32216, US
Public Storage company logo
Public Storage
reviews & complaints
Public Storage company logo

Public Storage

3424 Southside Blvd, Jacksonville, FL, 32216, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
9:30 am - 6:00 pm
Tue
9:30 am - 6:00 pm
Wed
9:30 am - 6:00 pm
Thu
9:30 am - 6:00 pm
Fri
9:30 am - 6:00 pm
Sat
9:30 am - 5:00 pm
Sun
9:30 am - 5:00 pm
ComplaintsBoard
J
9:15 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Public Storage - bill increase

On my December statement I got an $30 dollars increase add it to my bill without any knowledge. When I called the Pubic storage customer support I was told that as a company they have the right to increase the bill as often as they would like. I was also told to be prepare for another increase since they have the right to increase the rent every six moth. This person with obviously poor customer service skill also told that I was more than welcome to take my business someplace else. I was outrage, not only with this person lack of empathy but how poorly this company conduct business. I feel that I was trick to get this storage place with false promises. When they go over the contract they conveniently neglect to tell about the important part of it. I will NEVER do business with this company again and I will make sure no one I know do. This company is deceiving, have low integrity when doing business and worse of all, have extremely poor customer service. Ps. I requested to speak with a manager or supervisor and was transfer to general voicemail.

Read full review of Public Storage
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.