Zolo

I had a less than satisfactory experience with Julia Mossanen during my recent property inquiries. While exploring two properties, I found her approach rather discourteous and unwelcoming. Upon discussing my budget, she suggested that I should directly contact the listing agent instead of seeking her assistance. As I primarily use Zolo for market searches and Julia is the listed agent, I expected a more professional interaction. Unfortunately, her manner was brusque and not conducive to a productive discussion. In my view, her customer service skills could benefit from improvement. For future property inquiries, I would recommend considering direct engagement with the listing agent.