Menu
Write a review
File a complaint
Providian National Bank Customer Service Phone, Email, Contacts

Providian National Bank
Reviews and Complaints

Learn how the rating is calculated

1.4 9 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Providian National Bank Complaints 9

ComplaintsBoard
A
5:28 pm EST

Providian National Bank Providian Bank

I keep getting phone calls from different people wanting my bank information to pay off a card I supposedly had in 2001. I've never had a Providian card. They keep threatening me every day to let them withdraw payments from my account or they'll sue me. It's 22 years later.

This happened on 11/8/23 @ 4pm. The woman put me on hold after asking me if I would make a payment. She wouldn't answer my questions about the date I had the card. She also claimed that she was talking to her lawyers as to what to do.

Any suggestions as to what I should do? Report them to the Attorney General's office?

Read full review of Providian National Bank
Hide full review
ComplaintsBoard
W
11:56 am EDT

Providian National Bank Collection agency

I just received a letter from a collection agency saying I owed 10, 101.34. And that they would settle for 5, 050.67 by june 1st.the collection agency is First Resolution Investment Corp.
They listed that the debt is owed to your from 2005. I have not knowledge of owing you guys anything
I am William Bumphus
10695 Coyote run
Fishers, in. 46038
[protected]

Desired outcome: If this is valid please send info

Read full review of Providian National Bank and 1 comment
Hide full review
1 comment
Add a comment
K
K
Karel Mousseau
Carmichael CA, US
Send a message
Sep 11, 2023 6:04 am EDT

I worked for Providian from 1996 to 1999. In fact I was hired to manage all the collection agencies I was housed just off the collection floor. I was not liked by a lot of staff. I came from a banking background. I worked for Citibank credit cards managing collection agencies. I heard lots of bad things about them. They prefer to hire kid out of high school and teach their way of banking. Which was they didn’t go by industry standards. I once talked to accounting they were laughing about hold on to a fed ex payment so they could charge late fees. My experience had been discounted until some of the staff worked with me. Yes, Providian was worst company I have ever worked for! I’ve worked for about 10 financial (all in management) companies.

ComplaintsBoard
J
11:13 am EST

Providian National Bank Fraudulent Debt

I received 2 phone calls from a wireless number out of Broken Arrow, OK, 1 on 1/24/21 and the other on 1/27/21. Just a recorded message when I answered with a reference number and number to call.

On 1/27/21 I call the number and gave the Ref. number and talked with a woman that claims I owed a credit card debt from 2017 for our Non-profit organization.

She claims I took out the credit card in Sept. of 2017 however my non-profit wasn't established until 4/20. They claimed the amount owed was $5200 but was willing to settle for $521.xx.

They couldn't / wouldn't provide me with any documentation or validation of debt. Giving the dates of the opened account and the establishment of my 501(c)3, I'm labeling this as a scam.

Read full review of Providian National Bank and 1 comment
Hide full review
1 comment
Add a comment
S
S
sharonkc62
Morrisville, US
Send a message
Jun 01, 2022 7:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I just received phone message from someone claiming that they tried to serve me legal papers and they were returned because I wasn't at the address they had on file. They also left me the name of an attorney, phone number and a reference/case number. I called to see what it was all about, the lady that answered the phone redirected me to someone claiming they were a paralegal when I gave them the case/reference number.. They claim I owe Providian $6000.00. I told them I never had a credit card from Providian and that I am still at the same address that they read to me. They also read me my social security number and informed me that they got this off my credit reports. Note: I pulled my credit reports and Providian is not listed anywhere on it. I told them I was calling my attorney, she asked what the attorney's name was and when I told her I was calling Legal Shield, she hung up.

ComplaintsBoard
S
3:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Providian National Bank illegal debt collection practices

threatening phone calls from MGM & Associates / MGM Investigations & Collections for past month. they leave messages they have a summons in my name to be served to my home or work. finally called the # number 844-540-4919 &the guy said they were a collection agency w/authority to file judgment against me &attach my wages for a debt they say I owe to Providian from 2000. I told him I had no recollection &he told me I was agreeing to the debt. I told him I absolutely was not. I told him by law he can't call& threaten me w/arrest, judgment&wage garnishment for a debt he said was charged off 18 years ago. He said I owe them $6, 000.00 for a debt of apparently $2000. Here are the messages they leave: "I'm calling regarding a summons scheduled tobe delivered by a process server to either your home or place of employment the process server will make 2 attempts to get in contact with you after the 2nd attempt if no contact is established you will be classified as a failure to be served any questions or concerns can be addressed by the issuing office at 844-540-4919 I will go ahead and place a temporary hold on the service of summons to provide you the opportunity to get in contact with the issuing office once again the number is 844-540-4919 or press one to speak with the representative" OR THIS "There is currently a motion being filed to suspend all bank accounts bearing your name &social security number. To review all immediate rights in detail and avoid all further proceedings please contact our office directly at 844-540-4919 or press1 to be transferred directly." I told him to stop calling &threatening me. It hasn't Stopped!

Read full review of Providian National Bank
Hide full review
ComplaintsBoard
I
5:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Providian National Bank fraudulent collection practices

They claim I owe them $3000. I have never had an acct. With them. Collection agent calling me. The have been accused of deceptive practices. They say I owe 3000.00, like everybody else they are trying to scam. We need a class action lawsuit. The sold out to another company. The debt they say occured in 2007. 11 yrs ago. To late sue anyone. Statue of limitations long gone.
Google them and see all the people they are trying to make pay for something they never had!

Read full review of Providian National Bank
Hide full review
ComplaintsBoard
C
2:58 pm EDT

Providian National Bank palisades acquisitions

Supposedly account number last four 0871.file number c554503.account rep.jamesdean.in re palisades acquisition, xvi.amt.3164.74.i haven't been christine archbold ifor over 20 yrs. what is going on.do not remember any account like this. can i sue for scaring me to death. don't have this kind of debt let alone this place. help me understand.and what about statute of limitations.

Read full review of Providian National Bank
Hide full review
ComplaintsBoard
K
3:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Providian National Bank Unfair Collection on account that I never opened

I discovered in 2003 that someone had opened up a Providian Credit Card account in my name, actualy my identity was stolen when a car was stolen in 1998-99 it took me several years to discover it. One account that was opened apparently was with Providian National Bank, credit card account when they found me to collect on a debt I filled out the paperwork letting them know this was not my debt..Some time went by and I heard nothing, until I received this threatening letter from Ozark Capitol Corporation which is actually a collection agengy ran by the Law form of Hosto & Buchan PLLC, by now we put our attorney on this, who entered a answer that this was not my debt but that my identity had been stolen, somehow this Law Firm manages to go to court anyway and get a Judgment for over $2, 000 in 2004, now in 2012 my checking account is garnished with penalties and interest for over $5300.00 for this judgment of which I never even knew existed...I plan on filing a complaint with the Attorney General Office, as well as The Law form, and the BBB, as well as filing a law suit against Providian National Bank, Ozark Capitol Corporation, & Host0 & Buchan, P.L.L C,

Read full review of Providian National Bank and 4 comments
Hide full review
4 comments
Add a comment
J
J
jeffrey ortoleva
US
Send a message
Apr 21, 2017 9:43 am EDT

I recently was contacted by a Debt Acquisition Company/Debt Collector named C & M Associates who claims I owe them money from a credit card issued by Providian Bank in 2003. I have never had a credit card from Providian nor have I ever received a Statement from them, never heard from a collection agency until now and there is no record of Providian Bank on my credit reports from Transunion and Experian or Credit Karma. What is up with this bank? I know Providian was point A in the banking crisis of 2008 as they issued sub prime credit cards, sold off their debt to Washington Trust who was infamously involved in the sub prime mortgage business which lead to the Great Depression of 2008. Both of these banks were sued by many people for deceptive banking practices. Why, after 14 years, do I get a phone call saying I owe them money?

I
I
Imno1uno
US
Send a message
Oct 17, 2018 5:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of jeffrey ortoleva

Same here after 11 years. I never had credit with them. They say I owe the same thing. .$3000. My lawyer will be on them like flies on crap! I will not allow them to disrupt my life. I say bring it on because I will sue the crap out of them right back.So let them bring it on!

D
D
Deneale Williams
Cocoa, US
Send a message
Feb 11, 2015 12:16 pm EST

I'm having the same issue currently!

E
E
ethos
Somewhere TEXAS, US
Send a message
Aug 13, 2012 11:48 pm EDT

I think you can correct this whole thing including the judgement - go to debtorboards.com and post your question.

ComplaintsBoard
A
5:58 pm EDT

Providian National Bank They have 3 different collection agencies attempting to collect over $3000 on the same account

I had a Providian Bank Card with a credit limit of $600 and a balance of $175. I had purchased the illness protection insurance through Providian. When I went through a traumatic experience, and opted to use my insurance protections, Providian refused to honor it. Now they have 3 different collection agencies attempting to collect over $3000 on the same account! How can they do this? The debt is over 3 years past the SOL. I recently got a letter demanding my bank account information and they state once I provide the information they will take 1 of 3 actions: 1: A one time payment of 870.70 2: My account will be debited 3 consecutive monthly payments equivalant to $1741.73 3: Take monthly payments from my account that 'I' find affordable until the account is paid in full. Another letter I received from a different collection agency working for them demanded I open a credit card account with them and the balance would immediately show on that credit card and I could make monthly payments to them at an interest rate of 29.99% interest unitl it was paid off and they they would extend me a 'revolving' line of credit. Another company just called me about the same account and the woman on the phone stated she worked for an attorney, though she refused to say what attorney. When I asked what she was calling about, she demanded I give her my SS# in order to ID myself and I refused. She began shouting, said, 'Oh, here we go, another f******* deadbeat. We will get you. You will pay, do you hear me! You cannot get away from us. You are going to jail unless you go to the nearest Western Union and send us an immediate payment of $3, 483.46! Do you want to go to jail? Because if you don't pay this, that is where you are going! Do you honestly think we can't get you? We know where you f*****g live!' I told her I was not going to speak with her or even verify my name. She called me a 'b***h' and I hung up. They continued calling, stating that I needed to contact the Law Office, but no Lawyer name, and I would not answer the phone. Now, how can three companies try to collect the same time barred debt? Who would get the money. I am not giving them my bank info or anything else. The lady was so threatening, I am afraid.

Read full review of Providian National Bank and 37 comments
Hide full review
37 comments
Add a comment
C
C
Chris Mathews
US
Send a message
Jun 15, 2022 1:30 pm EDT

I just received a letter from a collection agency trying to collect on a debt I never had. I have never use Providian bank or ever financed anything in my life through them. The paperwork looks legit but I wonder if this is a scam

S
S
Shaun Neal
US
Send a message
Nov 05, 2018 1:40 pm EST

ASTA Funding and Palisades Collections have perpetrated a massive fraud upon the American people. I am a former employee. I witnessed the fraud occurring first hand.

http://www.palisadescollections.com/
http://www.astafraud.com/

M
M
Mike Houston
US
Send a message
Oct 18, 2018 3:12 pm EDT

I just got a call from a collection agency that stated I owed roughly $2400 for a CC I never had (eyes rolling)...how are they able to do this without oversight and accountability? Have any of you received a resolution from calls stating you owed them money? What recourse were you able to take? Thanks..

M
M
madx4
US
Send a message
Nov 18, 2017 10:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I am in the same situation as most of you, I received a collections phone call regarding a providian credit card in which I know nothing about. They are saying I owe $26, 365 but would accept $8, 081. to settle . This is supposedly from 2003 or 2004 making this an approx 13 year old issue again past Fl. SOL 95.11 (3)(believe sentence K) being 4 years in Florida for an unsecured credit card debt. I understand from research that it was sold a couple times, I believe first to Washington Mutual, Now to Chase. I'm now being threatened with court, liens, bank account, etc . I'm currently on disability being sole source of income can't afford nor verify this debt. I spoke with a rude dude in a heated argument before getting the hang up with him forwarding a letter from Douglas And Associates being of Los Angeles CA.. I'm having difficulty with contacts in order to get to the bottom off this. Seems as if anyone can send you a bill claiming you are indebted to them . Perhaps I should start sending out invoices for the time it takes me to deal these types of issues, my time is valuable as well..

L
L
Lynn Donovan
US
Send a message
Nov 03, 2017 7:23 pm EDT

I Just received a summons from Schreiber and Cohen LLC Trying to garnish my wages for a credit card I never had nor used. They say I owe them $3037. So now I have to go to court and answer their complaint and show up at a hearing on 12, 13/17 taking 2 days off of work. WHy can these guys get away with this. I am going to print this page so the judge can see all the false complaints Providian is filing this "account is from 2001 way past the time for a court case.

T
T
Travis Bailey
US
Send a message
Oct 06, 2017 7:46 am EDT

I have Calvary portfolio collection agency, contacting me about a providian credit card from 2003. I told the guy I have no idea what credit card he’s talking about . He asked me to make payment arrangements . I told him for what ? I don’t have a credit card, and it’s been 14 years since you claim I had that one . In the early 2000s I had no credit cards, I wasn’t working and taking care of my sick grandmother. So why would I have a credit card. So they mailed me a letter asking me to make payment arrangements . It’s going on the trash. Anyone who’s what I can do to get them off me? They say I owe 3000.00 and I never had a providian card . Email me if u know . Travisbailey80@gmail.com

J
J
Joshua Lard
US
Send a message
Mar 15, 2017 11:16 am EDT

these providian [censored] are trying to go after my sick mother! whos on her death bed! they almost put her back into the hospital.the dumb btch on the phone kept threatining to take her 800 dollar disability check! . obviusly it was a foreign btch who could speak 2 or 3 words of english. good god our country is doomed. If they cause my mother any more stress lord have mercy!
I used to love this country... how could anybody these days!

K
K
Kimberly Shelton
US
Send a message
Oct 25, 2016 1:14 pm EDT

It's 2016 and there still doing this. I got a letter from ARA Inc saying I owe Providian bank, who I have never heard of. I do not have or ever had a credit card. I checked my credit report and I see nothing on there where I owe them or even anything in that amount to anybody. I think it's a scam.

C
C
Cheryl Lindsey
Baden, US
Send a message
Jun 16, 2009 11:35 pm EDT

I receive a notice from a collection agency that I owe Providian National bank $2222.11. I donot even know who Providian National Bank is. The sent to address I have not lived for over 12 years. I am not going to send mone to someone i do not even know. How can I find out who Providian National Bank is.

thanks
Cheryl lindsey

W
W
wanda q
shoshoni, US
Send a message
Nov 12, 2014 11:52 am EST

wel we just got one of these people calling an old address . and we called the guy was talking so fast n wouldn't slow down. wouldn't give us any info, and wouldn't listen . so after calling chase to see if there affiliated with them ( not that hes ever herd of) I read all these and went straight to calling the lawyer. not gonna wait for them to do what ever they want. thanks so much for the info.

ComplaintsBoard
E
11:32 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My husband received two letters from a collection company yesterday. Both were from the same Original Creditor (Providian National Bank) with two different account numbers with two different Balances. One for $9, 388.79 and the other for $8, 979.67. We have never received anything letters from this company before or any collection letters regarding these...

Read full review of Providian National Bank and 8 comments

Overview of Providian National Bank complaint handling

Providian National Bank reviews first appeared on Complaints Board on Feb 25, 2009. The latest review Providian Bank was posted on Nov 8, 2023. The latest complaint Awful bank was resolved on Feb 25, 2009. Providian National Bank has an average consumer rating of 1 stars from 9 reviews. Providian National Bank has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Providian National Bank Contacts

  2. Providian National Bank phone numbers
    +1 (603) 228-4482
    +1 (603) 228-4482
    Click up if you have successfully reached Providian National Bank by calling +1 (603) 228-4482 phone number 4 4 users reported that they have successfully reached Providian National Bank by calling +1 (603) 228-4482 phone number Click down if you have unsuccessfully reached Providian National Bank by calling +1 (603) 228-4482 phone number 9 9 users reported that they have UNsuccessfully reached Providian National Bank by calling +1 (603) 228-4482 phone number
  3. Providian National Bank emails
  4. Providian National Bank address
    53 Regional Dr #1, Concord NH 03301, United States
  5. Providian National Bank social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  7. View all Providian National Bank contacts
Providian National Bank Category
Providian National Bank is ranked 333 among 413 companies in the Banks category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.