The complaint has been investigated and
resolved to the customer's satisfactionResolved Proflowers / Freeshipping.com — scam
resolved to the customer's satisfaction
I thought I would order a surprise delivery of flowers for my wife so I went on to proflowers.com after hearing a lot of their advertisements on the radio. When I chose the flowers that I wanted, it tells you that your order is eligible for free shipping. So, I clicked on the free shipping button and then I am asked to fill out some information including my credit card number etc. I am thinking I am still in the proflowers website. After spending too much time on it, I gave up and didn't even order the flowers for my wife. I was confused with all of the fill-out processes. So, no flowers and a waste of more than fifteen minutes. Fast forward about a month later and I see on my checking account statement a debit for 82.96 from Freeshipping.com. I thought, "WHAT THE HECK???" After some searching on the internet I see that other people have been scammed by them via Proflowers. Supposedly, this "business" helps defer shipping costs. 82.96 and I didn't even buy flowers. So, I called the number (it was on the checking statement next to the company name) and I told them exactly what happend, that I didn't know I had signed up for anything and didn't know I was enrolling myself into any service. They told me I would receive a refund in 2-5 days. Well, three days have passed and I don't see a reund yet so time will tell. I reported this to my bank and to Visa. Buyers beware! These guys are just charing you for some amount hoping you won't notice it on your checking statements. I hope they find these @&*@&^$^ thieves and shut them down.
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