Quannell Johnson [They/Them]

Hello Tasneem!

I have reviewed your posting about your sale of a broken sewing machine. I'm sure you can understand that customers expect to purchase working products. If you had informed the customer that the sewing machine was broken before selling it, it would be more appropriate. In this case, I believe that the customer deserves a refund.

Thanks!

Hello Mrs Van Der Berg,

I have reviewed your complaint about your order. I understand that you placed two orders and then mistakenly cancelled the wrong one. I'm sure you understand that businesses go to great efforts to deliver orders placed by customers, and it is the responsibility of the customer to be honest and earnest when placing an order.

I hope you enjoy the bedding!

Hello Veronica,

Task Rabbit gift cards can be redeemed on the Task Rabbit website. Perhaps Becky was not honest about the value of the card that she provided to you?

I hope this clears things up!

Hello Amanda

I have reviewed your complaint and am slightly confused because while you claim that this happened in the 19th month of the year, there are only 12 months in the year. The months are January, February, March, May, April, June, July, August, September, October, November and December.

Which month did this happen in?

Hello Clellnet!

I understand that your son has negligently forgotten his account details for Roblox and also did not set a recovery email address. I'm sure you understand that Roblox cannot provide the login details to random accounts without verification. What if you were a hacker? There are many dishonest people in the world who would want nothing more than a Roblox account.

Enjoy the new account! Sometimes a fresh start is a good opportunity!

Hi PS7CHedelic

I have reviewed your complaint about your test. I am a little confused but have an idea. Have you thought that maybe the test was to see if you would sit in the room for 2 hours without taking initiative? I fear that you may have not passed this test.

Keep your chin up though, the modern world is a strange place if it has tests like this, but I am confident that next time you will know to ask some questions instead of sitting there so long.

I hope this helps! good luck!

Hi Niki!

I have reviewed your note and am gladdened to hear that your package has been delivered. Are these women in the photo your friends? Very beautiful!

Have a good day.

Hello Kduhaine

Are you certain that you ordered six pairs of jeans and that there was only one in the bag that was delivered? Perhaps you should look around your door for the other bags if this is the case. Delivery services are extremely reliable and it's unlikely that Rue21 would be the cause of this discrepancy.

I hope this helps!

Hi Napoli Guy

I have reviewed your complaint about the faux-leather jacket that you purchased being damaged due to improper storage. Armani sells many genuine leather products which can be stored more haphazardly without having this issue, but low cost faux leather does need special care to prevent this sort of thing.

I suggest that you store your next jacket in a better location, and maintaining it regularly in accordance with the maintenance instructions that come with a jacket.

I hope this helps!

Hi Caroyo!

I have reviewed your note about the fact that you will not be going on vacation in Puerto Rico again. That is unfortunate, Puerto Rico has many nice beaches and wonderful people. I understand that vacation time is limited though!

Have a nice day!

Hello Rody

I have reviewed your complaint about your online orders. As I'm sure you understand, the process of delivering a box exposes the box to a lot of rough handling and weather. As a result, packages can't be sent in the same paper bags that you would get when you carry an item out of a store. If this was done, your purchases would be destroyed!

I hope this clears things up!

Hi Rose,

I have reviewed your note about this dress that you purchased. Are you certain that you looked at all of the photos available online? I went to the website to take a look and it seems to show the back of every dress. I'm sure you understand that it would be unreasonable to make a company pay to have used dresses sent back to them when the customer did not look carefully before making a purchase. Maybe the website had been updated since you purchased this, I am unsure.

I hope you enjoy the dress through, on the bright side it is very rare to see your own back so you are unlikely to notice the color of the back of your dress.

Hello Antonious

I am shocked to hear that the mega mall employees put salt into your injuries. I've never heard of someone doing this, especially at a clothing store. How did you get injured?

Hi LLR0428,

I have read your note here about Loft clothing. It sounds like you bought an item and wore it for over 40 days, and then wanted the store to let you return it? Many items of fashionable clothing are only in fashion for one month of the year, if companies allow unlimited returns they would be victimized by unscrupulous customers. I'm not sure exactly what you mean by "work with" in this context, are you expecting the policies to be changed to not defend the franchise? I'm sure that the employees of this location would work with you to sell you something that is in fashion this month!

I hope this clears things up!

Hi Scott!

I have reviewed your complaint about your jeans ripping. I'm sure you can understand that not every pair of jeans will fit every customer, and it is the responsibility of the customer to find clothes that fit them appropriately. Levi sells a wide range of relaxed fit, plus sized and stretch material clothing to fit the unique body type of customers of every size.

I hope this clears things up!

Also, I just had a thought, in many cases torn jeans are very fashionable. You could be a rock star wearing these now!

Hi Dovey!

I have read your note about Plato's Closet declining to purchase the clothing that you have been bringing to them. I'm sure you understand that no customer wants to purchase second hand clothes that smell of cigarettes or are horribly outdated. Perhaps it is some other smell that is being mistaken for cigarettes, but in either case is offensive to customers. Have you considered donating this type of item to charity?

Hi Divandnvr!

I have reviewed your note about your toys. What child cares about the packaging of his toy? Kids want to play with the action figure, not the box! I'm sure your kids will still enjoy the toys even if the boxes are slightly bent.

I'm sure you understand that it's impossible for anyone to guarantee that the boxes for a product will not be damaged during shipping. The boxes are designed to take this damage to prevent their contents from being damaged!

I hope this clears things up!

Hi Fedup!

I have read your note about your issue eating a burrito. I have never heard of someone being unable to swallow lettuce but being able to swallow beef, rice, chips, tortillas, etc. Are you sure that you're chewing your food thoroughly? When I was a kid, I was told it was supposed to be 23 chews before swallowing. I'm sure that I don't actually do that many today though!

It sounds like the store did not have delivery drivers available when you demanded one though. I'm sure you understand that they cannot give you something that they don't have.

I see that this note is from today, maybe try taking smaller bites so you can enjoy the burrito tonight!

Hi Zezenkosi!

I was not able to view your video. Are you sure it has been uploaded correctly?

Hi Victor,

I have reviewed your note, but don't know who "the guy father b.s." is. Who is this? Does he work in the deli? I have to admit that I'm having quite a bit of trouble following your story.

Hi DChirac!

I have read your note and it gladdens my heart to hear that you got the answers and service you were looking for from Nespresso.

Thanks for writing!

Hi Nancy!

I have reviewed your note about Autumn mix. Are you sure that there were no maple or chocolate pieces? Many people start to lose their sense of taste as they age. Perhaps you could share your candy with your children and ask them if there are any maple or chocolate pieces? It might be a better scientific experiment to also ask them about flavors that shouldn't be there like caramel or salted pretzel.

Hello Larry,

I have reviewed your note about Chicken Express and it's really great to hear how much you like the chicken. Maybe you could tell your friends and family, or share this on social media? Think of a clever hash tag for this!

Hello David

I have reviewed your complaint about your experiences with using the internet while sight and hearing impaired. I have taken a look at the website in question and found that the login process was very simple! You just type your email, your password, fill a captcha to prove that you are not a robot, and then put in your two factor authentication into the box from your phone after verifying your email. This is a very standard process today!

Perhaps Mr. Tandy could help you fill this out next time?

I hope this helps!

Hi Lee!

I have reviewed your complaint but am quite confused. There are only eleven hours in the PM hours. They are 1:00PM-2:00PM, 2:00PM-3:00PM, 3:00PM-4:00PM, 4:00PM-5:00PM, 5:00PM-6:00PM, 6:00PM-7:00PM, 7:00PM-8:00PM, 8:00PM-9:00PM, 9:00PM-10:00PM, 10:00PM-11:00PM, 11:00PM-12:00PM

As you can see, there is no 14:00PM. Are you sure that this is when you called? This may explain why there was no answer! It would be very late at night!