Menu
Write a review
File a complaint
Wine Is Good profile
Send message Copy link

Wine Is Good

US
Registration date: Apr 01, 2016
0 helpful votes

Wine Is Good’s comments

Complaints like yours are ridiculous. I always wonder at the people who complain that a business ran out of something like it is the worst thing in the world and they can not understand how it happened. You can only put so much in the fryer. You do not cook more than you need for slow periods.

You were asked to wait for fresh food as opposed to getting served food that had sat there. Next time, east at home.
From their website:

What if I have ordered and still have not received the goods?
Please allow up to a maximum of 35 business days for them to arrive. If they have not arrived in this time, please contact us either via e-mail or call us on [protected], and we will arrange for compensation on your order, depending on whether or not you insured your delivery. Please note that these times are from date of shipment.

Did you realize the DFD is located in Cyprus? Did you also know that anything you order from outside the United States is going to have to pass through customs before it gets delivered to you? Also, if you are trying to import tobacco or alcohol into the country from outside our borders, you must meet specific criteria to do so otherwise it will be confiscated at customs and there is nothing you can do about it.

When purchasing outside the US, it is up to you, the consumer, to know the import laws and restrictions. Any confiscations are on you, not your supplier.

BTW, Cyprus is in the Mediterranean.

http://www.dutyfreedepot.com/Support.aspx#92

https://help.cbp.gov/app/answers/detail/a_id/936/~/importing-cigarettes-products-for-my-personal-use
Stop buying stuff and returning it. They are probably tired of it.
This is the hotel's fault, not Hotwire. Hotwire advertises based on the information provided to them by the hotels. If there are restrictions from a hotel, then that hotel would not show in the queue based on your selections.

I hope you used a credit card at the hotel. I would be calling my card and filing a charge back for the added costs. I would also be calling the main hotel number (800 #) and filing a complaint.

Saying all of that, it IS always best to confirm with the hotel even though any 3rd party booking agent tells you not to. Policies and rules change, and sometimes, the changes do not reflect fast enough.
Jun 16, 2016
2:55 am EDT
It is always best to confirm directly with the hotel.
Jun 16, 2016
3:00 am EDT
"I booked four flights" and "I did not pay close attention to the confirmation e-mail".

You made a mistake. The extra charges are the fees charged to YOU that the airline charges to your booking agent, which includes any fare change and the change fee. Airlines charge up to $150 just to change a ticket. You messed up. Pay it, accept your mistake, and move on.
Jun 16, 2016
5:55 am EDT
It is up to the consumer to now the Anti-Piracy law. No store has to accept returns at all. However, it is up to you, the consumer, to know your computer before buying games for it. The law states that no media items that have been opened can be returned. No policy or signs are needed. All they have to do is say no. This is not a new policy or law.
Actually, I have 1 full time job and 3 part time jobs. I stay pretty busy. Owning a small sales business of my own, I will tell you that people who buy stuff just to return it are a waste of my time, and usually get banned from my store for repeating the trend. Who are you really helping by wasting a business' time?

You already know you are wrong, otherwise you would not be here complaining that a store refused to accept another of your returns. It is their business. They do not have to be a rental place. The object is to sell the items, not rent them to you. By the way, most every regular retailer will cut you off for being a repeat returner as well. I am sure you already know this too.
PS. I always find it amusing that to some people, like you, being told no somehow becomes bad customer service, and good customer service is when someone gives you what you want. Perhaps your clients should be told how you treat these employees and stores. Perhaps you also should be fired because your customer skills are not up to par either.
Jun 17, 2016
8:37 pm EDT
And if you were the one cussing would you not say the customer is always right? Would you want a store employee telling you how to talk? I don't think so. If it bothered you that much, why didn't you say something?
The way you were describing it, I thought maybe the cabbie was doing 100 or so. But 45 mph is walking speed down here. If 45 made you have to hold to something in fear, perhaps walking would be best from now on.
Lol. I thought your complaint was a joke at first.
I recommend you not sign any contract you are not willing to uphold. No one forced you to sign. We too have sat through many aggressive time share sales meetings and not once have we ever been forced to sign anything.
What do the terms and conditions of the account you signed state? Nearly every bank charges fees for not having direct deposit.
Jun 17, 2016
8:54 pm EDT
No one took advantage of your disabled daughter, and shame on you for using her disability that way. The layaway was expired by two days. That is YOUR or your daughter's fault. You owe the money. Pay up. Had they closed out the layaway two days early you would expect them to honor it. They expect you to honor yours.
Jun 17, 2016
8:56 pm EDT
When you order on the website, and choose an item from a 3rd party vendor, the site tells you this up front before you can buy it. You have to accept that you understand it is from a 3rd party. So you did know.
The only people this sends to competitors are the thieves. The only people offended by this are thieves. If you are doing nothing wrong you would not notice them watching you.
Jun 18, 2016
9:29 pm EDT
It is called BUYER BEWARE when buying a used car. It is up to you, the consumer, to have the car checked out by a mechanic before you buy it.
Jun 19, 2016
5:26 pm EDT
Unfortunately, when YOU make a mistake, it is not always easy to fix it, and you have to accept the consequences. It is not Expedia's fault you made a typo. They even give you a page to verify all information before can even pay. I don't know what else they can do to make people pay attention.
The insurance pays, not Expedia. So the insurance paid for the airline and the car, but not the hotel. You need to be contacting the insurance company to see why they refused to pay the hotel. That is what insurance is for. Expedia is out of it.
You need to go into your app settings and disable ONE CLICK PURCHASING. You enabled it during the app set up (those 3 or four screens you click through) when you set up the app with your card. You bought a gift card.
Jun 19, 2016
5:39 pm EDT
The managers do not need retraining, you do. You as a consumer needed to look at that place the last few times you have been to see how busy it is on a holiday. It is a seat yourself facility, not a wait to be seated. They do not take reservations, and they can not, and will not, reserve nonreservable tables. People like you make it impossible to work with the public with your attitudes and unreasonable expectations. For what it costs to eat here you can take your dad to a WAIT TO BE SEATED eatery and avoid treating employees like dogs, unless that is what you aim for.
You have being told the truth as rude. I assure you it is not. Better someone be blunt than B.S. you. The fact is, while it is a nice thing she is doing, it is not so nice to complain that a store no longer wants to accept your returns. Most, if not all, stores will limit or stop all together habitual refunders. Not only is it a waste of time, but it is rude to continue to return things. She returns too much. That is why they do not want her business. This is not a new concept. Our retailer has also banned habitual refunders.
Jun 22, 2016
8:04 am EDT
I challenge any one of you to get the training and work in a pharmacy.
There is a reason that damn near every store in this country has a 7 day limit on overcharge refunds. Price changes, and cost change nearly everyday. After 7 days there is no way to prove that the price was lower. Check your receipts the day you shop, not weeks later.