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1.9 9 Reviews

Komando.com Complaints Summary

2 Resolved
7 Unresolved
Our verdict: When using services from Komando.com with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Komando.com reviews & complaints 9

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Newest Komando.com reviews & complaints

ComplaintsBoard
A
2:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Komando.com You charge my bank and should not have

I asked Kim one question one time only I did not ask to subscribe to a monthly account. I have called your people 4 times and told them to stop billing me each time they said that they would stop. They keep billing me $16.22 per month, You now owe me for 3 months Feb. March and April please refund $ 16.22 times 3 = $48.66 and stop billing me. I want to talk to na live person please call me at [protected]. I have called and called and called your people keep telling me that they will refund my money but they have not done so. you took the money out of my bank so you can put it back. Some one pick up the phone and call me at [protected] The last person that I talked to said that the would refund my money because the could see that I had never used your service that was over a week ago with nothing done yet. Now have called several times and all I get is a recording. I know that this is not how Kim wants to do Business. Will you please take care of this ASAP. Thank you

PS: please call me at [protected] if I am not here please leave a phone # that I can call and talk to a live person.

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ComplaintsBoard
K
9:52 am EDT

Komando.com spam

I filed a complaint with the Komamdo website about inappropriate links and next thing I know they signed me up for a dozen or so newsletters without my permission, just because they now had my email.

The next day there were 8 spam emails from kim komando!

The spam email telling me I was on their mailing list said that I had to write to them to get my name removed! This is outrageous.

Is Kim Komando a criminal spammer?
Very shady and corrupt.
I cannot get their spam to stop, they ignore all requests. What a bunch of con artists!

DO NOT GIVE KOMANDO YOUR EMAIL ADDRESS unless you want unwanted and endless spam.

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S
3:25 pm EDT

Komando.com Advice regarding invasion of privacy issue.

I called regarding an invasion of privacy issue using satellite radio, an app and cell phones. I thought Kim would either be familiar with this form of eavesdropping or at least be willing to investigate how this could be done. Her mind was completely closed and I wouldn't have gone on her ridiculous show if she didn't have a reasonable answer to my question. I really regret my decision to talk to her. I found her arrogant and self-promoting, to say the least. And her sidekick, Andrew acted like a complete jerk towards me.

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Is Komando.com legit?

Our verdict: Complaints Board's thorough examination reveals Komando.com as a legitimate entity with notable strengths. Despite a 22% resolution rate on customer complaints, which invites a closer look, Komando.com stands out for its commitment to quality and security. Clients considering Komando.com should delve into its customer service record to gauge compatibility with their expectations.

Komando.com earns 94% level of Trustworthiness

Perfect Trust Endorsement: Komando.com achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Komando.com. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Komando.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Komando.com website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Komando.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Komando.com you are considering visiting, which is associated with Komando.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Komando.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Komando.com website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Komando.com's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 22% of 0 complaints were resolved.
ComplaintsBoard
A
1:17 am EDT

Komando.com Too greedy

I really lowed Kim and enjoyed the show! But this website changed in a bad way and got very greedy. You can still use it for free, but if you want to get some useful information you have to pay money. If you have a free account you'll be receiving tons of spam. I'm officially done with Komando and I'll never come back, because this website is the biggest disappointment!

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Complainant21930
, US
Feb 23, 2017 12:30 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Agree with this, many claims she makes are poorly researched, also. I also am done with her and her greedy website. She stated that no one clicks on advertising links, yet she has tons on that crappy website.

ComplaintsBoard
R
10:19 pm EST

Komando.com Download from her site hijacked my browser

tried to download a speed checker from her site - never got the speed checker, but I had my browser hijacked by "Ask". couldn't remove it by uninstalling -- had to do a SYSTEM RESTORE to rid it - have had problems before on her site - thought she was a better person - I will stay clear of her site and radio pgm ---------------------

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M
3:59 am EST

Komando.com Services touted

While listening to Kim Komando's show, she encouraged those looking for online jobs to look at her website www.Komando.com and look at the money center. I did that and it took me to a section that exposed scams. The section said that most online paid surveys were scams, but there was a valid company called HomeSurveyWorkers.com. I registered and paid $2.95 and found this to be a scam. There were not any paid surveys, but rather invitations to sign up for free trials and then get a $15 credit on your account. This is sooo misleading. I called their customer service number and no one was there, so I left a message. I never got a call back. I put the charge in dispute with my credit card company after cancelling my credit card.
Kim Komando needs to be very careful as to what she touts. She is promoting scams whether she knows it or not! And what the heck makes her "America's Digital Goddess" anyway? I call her "America's Fraud Goddess"!

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A
Art bWinget
Kingsville, US
Jun 09, 2023 2:21 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I asked Kim one question one time only I did not ask to subscribe to a monthly account. I have called your people 4 times and told them to stop billing me each time they said that they would stop. They keep billing me $16.22 per month, You now owe me for 3 months Feb. March and April please refund $ 16.22 times 3 = $48.66 and stop billing me. I want to talk to na live person please call me at [protected]. I have called and called and called your people keep telling me that they will refund my money but they have not done so. you took the money out of my bank so you can put it back . Some one pick up the phone and call me at [protected] The last person that I talked to said that the would refund my money because the could see that I had never used your service that was over a week ago with nothing done yet. Now have called several times and all I get is a recording. I know that this is not how Kim wants to do Business. Will you please take care of this ASAP. Thank you

PS: please call me at [protected] if I am not here please leave a phone # that I can call and talk to a live person.

ComplaintsBoard
W
6:46 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Komando.com - Unwanted E-mail, spam resistant

I can't stop getting her E-mails, delete and spam do no good, Iget more from her than all others. She is supposed to help stop this kind of nucianse.

Read full review of Komando.com and 10 comments
ComplaintsBoard
V
8:22 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Komando.com Bad service

I am trying once again to post a follow up to my first complaint about not being able to access podcasts that I agreed to pay for. The problem apparently is that I made a spelling error when entering my email address. My password won't work so they can't send me a new password. They probably sent a reply to a non-existent email address. I am still paying $14.95 a month for a service I cannot access and there is still no way to contact Kim Komando directly to rectify the problem. I have some 30 years of experience with computers having taught the subject at one time and having programmed for years. I made a simple typing error when I registered that I found out about. Why is it so hard to contact them directly to fix this problem? I don't make many spelling errors but I did this time and there seems to be no way to rectify it.

Read full review of Komando.com and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Kathy Hale
, US
May 31, 2018 12:23 pm EDT

After purchasing the two in one lap top I have had problem upon problem with it. Returned it within first 2 weeks due to keyboard not working and required updates not functioning. Skype will not work because after finally reaching tech support and 1 hour on the phone found the microphone was uninstalled. Need to send it back again. Certainly NOT worth the money and all the trouble! Along with the above comments irritation with emails, I am real frustrated with ALL things KIm Komando

W
W
watermark
,
Sep 25, 2008 6:57 pm EDT

I can believe any thing whe someone makes a career 'trying to help 'us'.
I cannot stop her e-mail; A reasonable person would assume that her system would accept, that when her e-mail is labeled as spsm, then she would show respect and stop sending them, or that her website would privide a user friendly way to get of her list.

ComplaintsBoard
V
4:09 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Komando.com Bad service

I have registered for three months of Kim's club, I get a reply and a place to click to enter: there I try the password but the password doesn't work; so I ask for another password, they send one out, I try that one, get in, and am required to change to another password. After the change is accepted, I try again to get on for Podcasts and Message board, and again, my email and password is rejected. I have agreed to pay $14.95 for 3 months Kim's Club, but am unable to get on anything except the password change thing. And there is NO WAY TO CONTACT HER TO SOLVE THE PROBLEM!

I don't know what to do. I would like to hear her program but this has me so upset I don't know if I ever want to hear it now if she is so isolated that there is no way to complain directly to her about this problem! I am sure the problem could be easily fixed if I could get through.

Read full review of Komando.com and 2 comments
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The complaint has been investigated and resolved to the customer’s satisfaction.

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G
Gary Dukelow
, US
Nov 22, 2022 11:05 am EST

My credit card was charged $44.99 for this on 10/31/22. I never listen to the program, much less join their organization.

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Gigix7
, US
Jan 12, 2014 7:20 am EST

For two months now, since Kim Komando got my credit card, I have been in this password setup loop. NO HELP FROM KIM KOMANDO VIA any source. Emails ignored . No phone contact pathway. Nada. Fraud? Scam? Anyone out there getting service by doing business with Kim Komando?

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Komando.com contacts

Phone number

+1 (602) 381-8200

Website

www.komando.com

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