The complaint has been investigated and resolved to the customer’s satisfaction.
I am trying once again to post a follow up to my first complaint about not being able to access podcasts that I agreed to pay for. The problem apparently is that I made a spelling error when entering my email address. My password won't work so they can't send me a new password. They probably sent a reply to a non-existent email address. I am still paying...
The complaint has been investigated and resolved to the customer’s satisfaction.
"To take our customers to an unprecedented level of satisfaction - Therein lies the success of Waterloo Nissan and its employees."
...Ian Murdoch, President
that statement is the biggest joke in the car dealer industry
and here's one example as to why;
I purchased my truck in Nov/07 for 20K and a 2001 Pontiac Sunfire trade in.
less than 2 weeks later...
The complaint has been investigated and resolved to the customer’s satisfaction.
I owned a vacant home in Federal Way WA and wished to have one time fertilizing and insect spray before putting house on the market. He assured me that this was fine. I live in California and asked to be billed there providing a billing address.
Upon a subsequent trip to the house, I discovered wet bills for additional work on the front porch (not in an...
The complaint has been investigated and resolved to the customer’s satisfaction.
We would like to know if this company is legal for the marketing of American home today magazines in fl.they sold to our company a space for business for 6 months for a value of 1, 134.00 dollars and this supposed to be marketed beginning of January, but we haven't gotten any thing yet the the local business contractor that visited the office gave a wrong...
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I purchased a 2008 Chevy Silverado at Curry on Wednesday, January 2nd. Your salesperson, Andre Evans, was unprofessional and disrespectful towards us. Our appointment was at 6pm. After we filled out the paperwork with Howard, we waited for Andre to finish up with another customer. He was hesitant when my husband asked him about getting the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a vanilla scented yankee candle gel air freshener for my 2007 toyota tundra. I hung it on one of the knobs on my dash and when I went out to my truck after it had been there several days, I noticed a messy substance on my dash behind the freshener. I got a rag with warm water to wash it off and the plastic finish came right off and the plastic...
The complaint has been investigated and resolved to the customer’s satisfaction.
I dropped off my car at Acura in Markham on Jan 5 for oil change. When I picked up my car, there're some paint scratch on the driver side door, few inches below the handle, horizontally, and around 3-4 lines. I took some time to inspect it and see if it's just dirt. I feel it with my skin and some scratch came off. When I see it sideway, I saw a dent. I...
The complaint has been investigated and resolved to the customer’s satisfaction.
NCO attempted to contact me in regards to a debt I had owed Capital One Auto Finance. My car was totaled in August 2006 and the loan was not fully covered by the insurance company and GAP insurance. Capital One discharged the total (which shows on my credit report as of 2/22/08).
Around the beginning of May 2007, I received a call from NCO, stating that I...
The complaint has been investigated and resolved to the customer’s satisfaction.
Posted fuel Economy Information on vehicle does not even come close to millage Posted. 60 mpg city, 51mpg Highway. Highest ever had was 48 avg first few weeks, then drop to 46 to 44age after.In Nov 2007 drop to 38avg and then has (drop to 34avg.) Dealship say it is performing to OEM SPECS, Claimes they can not find any problems.This Auto only has 6517 mile...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am having the same problem with this site as every one else. I signed up in May did all of the dumb '2-3 sentences on this site' crap, never got a 1 survey. In June, I went to the site and it said inactive for 45 days so I just waited till July to reapply. In July I did all of them again----the same ones I did in May. This month I log in and all I have i...
The complaint has been investigated and resolved to the customer’s satisfaction.
I paid one of Chenoa Smith's many companies $1200 to publish and promote a book which I had written and previously self-published. She kept breaking promises and delaying. She kept sending me information I didn't need and she also 'required' me to fill out numerous personal and product questionnaires, supposedly to help position and promote my book in the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I called Wachovia to prevent fraud on my account and received no help from them, only a guarantee that they intended to honor the fraudulent charges (even reading a memo stating that Shopping Essentials was legitimate and that customer requests to prevent charges were to be ignored).
I received an email from a defrauding company Shopping Essential...
The complaint has been investigated and resolved to the customer’s satisfaction.
First, a review of their attitude:
Quoted me $815.00 -- over twice competing shops in the area -- for a five- or six-hour job to install a brand-new touch-screen nav system I purchased myself online. Did the estimate in their head in about five seconds without providing anything in writing.
Hurley's website states they gladly install new equipment that...
The complaint has been investigated and resolved to the customer’s satisfaction.
I will NEVER purchase another viewsonic prodect EVER again. I have been a solid viewsonic customer in the past, probably spending in the neighborhood of 10K on their displays. purchased several Viewsonic tv's and monitors. Recently I have required service from them due to what a google search will prove as a COMMON ISSUE WITH THE 3250W MODEL LCDTV. Thi...
The complaint has been investigated and resolved to the customer’s satisfaction.
After processing two payrolls erroneously, one ADP client service rep said he would credit my bank account for $1, 300 in taxes and fees that were erroneously debited. When it didn't happen after one week, another ADP client service rep refused to refund any fees from my bank account, due to their errors, because I was not given and did not write down a...
The complaint has been investigated and resolved to the customer’s satisfaction.
We received our appliance, M9813 washer dryer approximately on the date above (cannot verify as we never received an invoice from Comet, the retailer). After 3-4 weeks of having the appliance, it seemed to have developed some niggling faults (ie, it used to leak water everywhere). We contacted Servis Customer Services to report the faults in the middle of...
The complaint has been investigated and resolved to the customer’s satisfaction.
First, the Sales Guy in Major Appliances was excellent and handled this to the best of his ability, as with two managers within the store.
Order placed on Boxing Day 2007, first thing in the morning. Delivery date set for Thursday January 3rd, 2008. Delivery company calls on Friday Dec 29th to confirm delivery for 2-6PM on Thursday, January 3rd.
Day i...
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband & I own a timeshare at Summer Bay Resort in Orlando. On December 14, we mailed two checks into Summer Bay Resort to pay off our timeshare. One check was a personal one for 3286.05 and the other was a credit card check in the amount of 16, 700.00. The credit card company we got the credit card check from then turned around and did a balance...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought toyota camry from this dealership.
it was a used car with no warranty - but what they did was just sell the car to me after a car wash it seems. Because the car had engine light on within 3 weeks and I got to know that the dealership already knew about that as the error code waw written at the top of the engine. I called them up and the sale...
The complaint has been investigated and resolved to the customer’s satisfaction.
E-Bay versendet bei Auktionen die ohne ein Angebot enden unaufgefordert ein Angebot zur kostenlosen Wiedereinstellung des nicht verkauften Artikels. Es empfiehlt sich dringend das Kleingedruckte zu lesen! Die kostenlose Wiedereinstellung gilt nur dann, wenn die zweite Auktion ein Gebot zum Mindestpreis ergibt. Wird der Artikel erneut nicht verkauft, so...
The complaint has been investigated and resolved to the customer’s satisfaction.
February 4, 2006 my husband and I went to the Best Buy store in Sherman, Texas, and purchased a 62 Toshiba television. We had never owned Toshiba, but we liked the one on display, so we paid cash for it; so he could watch the 2006 super bowl football game.
Needless to say the set gave problems from the very start. We had cable, which had HDTV but was told...
The complaint has been investigated and resolved to the customer’s satisfaction.
Watch display failed during 1 year-warranty. Sent it twice to Casio's designated western US repair service, once to them directly. Returned unrepaired all three times. I made numerous calls and never talked with anyone with authority. In spite of several promises, no one ever called me back. Watch is useless in cool or cold weather. I'm more disgusted with...
The complaint has been investigated and resolved to the customer’s satisfaction.
The Bellingham WA store is an accident waiting to happen. I have complained via email to corporate within the last year about this store to no avail. Now I have taken pictures with my cell phone and started a file with all correspondence to ROSS. Why you ask? The other day I was in the store and watched a older woman fall while trying to get through the...
The complaint has been investigated and resolved to the customer’s satisfaction.
Ordered a breakfast sandwich and was 1 or 2 minutes past 11 am... Hoque, cashier sold it to me even if I was off ime a little bit (at that time I had no idea what time it was and if Hoque had told me it was too late, I would have ordered something else.) Then I got to the counter to be yelled at by the little lady behind it, that it was over to go back to...
The complaint has been investigated and resolved to the customer’s satisfaction.
On 29 Nov 07, @ about 12:00 I went to Sams Club (5651 Holmes Ave. N.W., Huntsville AL) to pick up prescription (R.X.). On 02 Dec 07, in the a.m. I started feeling lethargic not soon after I got up in the a.m. so I went back to bed. When I got up later on that early afternoon my hands started to shake badly, I still felt lethargic, and started to have...
