The complaint has been investigated and
resolved to the customer's satisfactionResolved SikaBond — Required trowels do not exist
resolved to the customer's satisfaction
SikaBond T55 required Trowels do not exist. I had to purchase SikaBond T55 glue because it was required for the Bruce wood floor I was installing.
It turns out the recommended trowel does not exists so the warranty does not have to be honored by any of the manufactures. Interesting scam.
So because of this, if something goes wrong BruceAnderson Sika have no liability because you havent used the recommended trowel (which does not exist)
I have called every supplier in the area and none of them can find it in there catalogs. I called Bruce which sent me to Anderson which sent me to Sika which sent me to there distributor named Apollo Distributing which after repeated calls and messages; they told me they never carried
And no, Home Depot, Lowes, Ace Hardware cannot find it in there
specialty catalogs. I purchased the floor at Lowes but they dont stock the trowel.
The trowel size is 1/8 X 1/8 X 3/16.
201 Polito Avenue
Lyndhurst, NJ 07071