I sent photos to this store via walgreen.com on 9/3/08 to be picked up at the Green Springs store. The total charges were to be $4.56. I gave my credit card number to pay for the pictures because they were a gift for someone else. The individual went to the store 9/4/08 to get the pictures and made additional purchases also. They didn't realize that their additional purchases AS WELL as the photos were charged to my credit card. I authorized the purchase of $4.56 and NOTHING ELSE. The total charge was $49.15 verified my the debit made from my bank at the time of the ourchase. I talked to the assistant manager Brandy Merkelson 9/4 and to store manager (Jeremy Smith) at [protected] on 9/5. Ms Merkelson said nothing other than to call Mr Smith. Mr Smith offered no satisfaction other than saying, "that's just the way it is." I called the Walgreen district office [protected]) and they said they would call me back but have not done so yet. The store manager offered to refund my money, but I told him the family member that received the photos was going to re-imburse me. My issue is that Walgreen stop doing this. I am seeking punitive damages from Walgreen. This is a personal direct issue right now. No litigation has been filed or immediately anticipated. No attorney is involved.
I am seeking $1, 000 as damages for aggravation and inconvenience caused by this issue and am seeking to have Walgreen stop this practice and prevent it from happening again. They could simply have the transaction charged at the time it was authorized and not let the person picking up the photos have access to charging anything else to my credit card.