Alliance For Affordable Services Complaints & Reviews

Alliance For Affordable Services — Membership Dues

We signed up for quasi-health insurance thru Mid-West in December of 2005, when my husband owned a small...

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Alliance For Affordable ServicesDeceptive, Hard To Reach, Hard To Cancel

Beware of this company. You have to join Alliance For Affordable Services itself, before you can "save money" on any of the services they promote. They appear to provide no services themselves - they just refer you to 3rd parties where you buy the service. I bought health insurance which was terrible and I cancelled quickly (be very, very cautious about buying any 3rd part service). However, Alliance For Affordable Services continued to bill me monthly, even after I had cancelled the health insurance. On my monthly bank statement they provide virtually no information on who they are - credible companies will at least provide a phone number to call for information or cancellation - not the Alliance For Affordable Services - even my bank was not easily able to provide information on who they are, and how to contact them. Finally through Internet research I was able to locate the company and cancel my membership. This is a company that appears to hope people forget they are members, hoping they can continue to collect their monthly fee, while doing little to help you find out who they are when you want to cancel. All in all doing business with this company was a giant waste of money. Be very, very cautious about doing business with them.

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    The complaint has been investigated and
    resolved to the customer's satisfaction
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    Alliance For Affordable ServicesBait and Switch

    Classic Bait and switch. They offer two tiers fo service: 1) the Basic @ $10.00 a month, the other is called the Value program and it is $40.00 a month. The Value program offers everything the Basic one does, plus a lot more. The two services are laid out in detail. BUT, if you buy the Basic service, you must pay another fee ($199.99 for the legal aid) for many of the services individually after you are already a member - thus making it not cost effective to be a member.

    I called and asked what the deal was. I was on the phone over and hour with them, 28 minutes just waiting to talk to someone human; not a computer menue. They argued with me in circular nonsensical fashion. I was told that the initial offer on their website was not missleading and was meant to be an overview of what they offer. I was told that it was only after I paid the $25.00 registration fee and the club fee for first month that I was allowed to get the information that I needed to make an informed decision about whether or not to join. It was only after I paid to join that I would have the option of paying for whatever services i wanted. The web site says nothing of this.

    Then the switch is offered: "if you upgrade to the Value program a lot of these extra charges are dropped." By the time this offer is made, you are already out the registration fee so they have you by the stones and they squeeze.

    Problem now is, now that I have upgraded, what hidden charges are there in the grand and exciting "value" program. Now that i have very little trust or faith in this swindling company, who's to say they will come through with anything, or not find a way to screw me out of more money?

    They are out there and waiting to give it to you in a hard way without even a considerate thought of a reacharound. Bring your own K-Y.

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      • Ch
        ChicagoCustomer May 23, 2011

        This customer obviously did NOT describe the full benefits package of this program. More than likely, they did not pay attention to their sales rep and are scrutinizing the program for their lack of understanding. The best benefit of the packages are the supplement products that are built in the programs. They offer guaranteed income protection against common accidents and provides generous payments to association memebers. The customers that have listed complaints on this site failed to point out that everyone using Alliance for Affordable Services association may utilize it for different purposes. Whether or not someones decides to use the Legal Aid Benefits is up to them, but the initial consultation is Free of Charge, as noted on the program highlight. Many of the other programs are Included in the Association at no extra cost and anyone seeking these programs should discuss their questions with a qualified representative. If you have questions about the programs, you should go the website www.affordableservices.org and contact a qualified representative. Make your decisions based real research and not on someone elses biased opinion.

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      The complaint has been investigated and
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      Alliance For Affordable Services — Scamming both customers and job seekers

      Due to some admittedly questionable decisions on my part coupled with the economic downturn that has occurred...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Alliance For Affordable Services — Scam and lies

      I obtained health insurance several years ago through a company called Midwestern or something. As a part of...

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