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Valerie

US
Registration date: Apr 03, 2009
719 helpful votes

Valerie’s complaints

Sep 26, 2008
8:06 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a mortgage with ocwen and refinanced with chase. I was so happy to be rid of ocwen. 60 days later I found out that chase sent me back to ocwen for servicing. I called chase and they told me that my mortgage was with them and that ocwen was only servicing my account. I am pissed. I just cannot get away from ocwen. The people in india are so rude. I had...
Sep 26, 2008
8:04 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I had my LLBean Visa a long time and then when they switched to Barclays I was declined. I waited five weeks for my Barclays card and they never sent me a letter of decline. I was promised that I would get the card in two weeks. I am angry. They would not give me reasons why I was declined. That worries me because I gave Barclays employees all kinds of...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased the "Cardsafe" disability insurance, and unfortunately had to use it...it was in effect until the annual fee was due. Even though "CardSafe" is purchased to hold off those fees until I was released back to work... I had sent a Physician's claim form in on 8/20/08... received a letter on 8/28/08 stating that I was approved on 8/28/08, which...
Sep 26, 2008
7:59 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I took my car to Midas in Englewood, Ohio for a routine replacement of brake pads. I drive a Honda Civic with 56, 000 miles on it. I go to pick up the car the next day and the car will barely move. I pulled over at a nearby service station only to realize that the front end of my car was on fire! The vehicle was returned to Midas for them to rectify the...
Sep 26, 2008
7:57 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I wanted to give my wife a surprise birthday gift---a trip to Buenos Aires. I booked with gate1 two months earlier, paid for the trip and they told me that I was locked at that price. The day of my wife's surprise party she was happy when I gave her the news that we were going to Buenos Aires, a place she have been wanting to go. We were scheduled to leave...
Sep 26, 2008
7:56 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Ive been with them for 3 years now there is always a different amount to pay each month even though the rate does not adjust every month like they think and like to charge you like it does. I had payments differed to the back of my loan for hurricane katrina and they charge me late fees every month on this is this legal? There is always unapplied charge...
Sep 26, 2008
7:54 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have just one thing to say to Mr. Denny Moore he is one of dinner reps. that works for silverleaf resort. Biggest scam artist there is. he get mad when you buy... and try to trick into buying. you should also be aware of the other reps. that works for him. They will try to sell you resort that dates are not available. DO NOT GO TO ANY OF THEIR DINNERS...
Sep 26, 2008
7:52 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a costume for my child for Halloween. When I opened the package I could tell immediately it was going to be too small. I ordered size 4-6 yrs. My daughter is 4 years old and wears a size 4. It looked like a size 2. I had her try it on anyway and it was indeed too small. I called to return the costume and was told I would be charged a 20%...
Sep 26, 2008
7:51 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
For a (so-called) U.S made product this is an embarrassment to the country, even a Cuban company has better products better service and Better PEOPLE. Any Product from this Company is not a Quality product, and the Customer service you would think came from the country we are fighting in the war, it's just That Bad! any person that makes the Horrible...
Sep 26, 2008
7:40 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I looked at the Ascentive product and decided not to try it. It said that I could get a free test scan of my computer. Supposedly the scan was made and almost 200 errors were found. Thats when I discovered that they were not going to fix anything unless I purchased their product so I decided not to buy. Now I can't get their crap off my computer. I did a...
Sep 26, 2008
7:25 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I did a first reservation with Spirit Airline, the computer tells me the reservation expired because I waited more than 10minutes. I did a new one, on the return flight I changed the time of return, it didn't make a difference to me the time, and finished the reservation. two minutes later I see my credit card is charged twice $645, I called to explain...
Sep 26, 2008
7:24 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have to tell this so no other parent will but your child through this... We went for our second interview and I knew that they would try to sell me. Now my daughter has modeling for 3 years and has had some paid shoots and some TFP shoots and I was told a dozen of times from them she is ready to do real work and to find a agent... I told them up front I...
Sep 26, 2008
7:23 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought 4 separate 6 volt golf cart batteries from Batteries Plus in Tucson (Wilmot Location). I have them tied in series in a 24 volt configuration for a special solar application. I regularly check the status of my batteries and make sure they are always charged and maintained properly. One of the four batteries began to have a diminished capacity. When...
Sep 26, 2008
7:19 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Lennar's no-questions-asked, no-SSN labor installed HVAC vents five feet off the floor, put a security keypad directly on top of a light switch, couldn't get the counter/cabinet assembly plumb, and botched nearly every corner's molding (at ceilings) or quarter-round (on floors). We got lucky and managed to get them to fix most of those. Of course, that wa...
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The complaint has been investigated and resolved to the customer’s satisfaction.
The national motor museum mint has charged my credit card 3 times now without my permission. I've called customer serves and they say they've canceled my account yet I keep getting cars and my card keeps getting charged. I would advise that you never give them your credit card #. Also the product is very, very low grade and breaks with lite handling if you...
Sep 26, 2008
6:57 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I closed my Fifth Third account today. I'm sticking with a credit union now. They only charge a $20 fee and thats it. I can say that I'm not the greatest at balancing my check book but these fee's are outrageous! I can understand a one time fee of x amount of dollars for being over. It would seem like you wouldn't be able to use your debit card if your in a...
Sep 26, 2008
6:54 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
After purchasing a mattress from sleepys I have realized the scam that is going on with them. You go into a store to LOOK at a mattress and within 5 seconds a salesman is hounding you. Then you choose a bed you like and they offer you one that is just as good. Why would they do that Oh I know they make a larger profit on the unbranded ones, and the salesman...
Sep 26, 2008
6:52 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My name is Dean Weber, and my family purchased an e machine computer from BestBuy about a year ago. We also purchased an extended warranty. when the computer failed to power on- in august 2008, I brought it back for repair- to BEst Buy at westbury, NY- that was SEVEN weeks ago. The computer did come back once- supposedly 'fixed'- but it still did not go on...
Sep 26, 2008
6:43 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had a credit card with Merrick Bank for over a year - I have never been late. My company closed and the company I worked for owed me over a month's pay. This company started calling me yesterday (Cardholder Mana, my caller id shows they called 5 times today and it won't register how many yesterday (because they called 5 today and it only goes back to...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I called Christina Cosmetics on June 25, 2008 after receiving another compact to cancel any further shipments. I was accessing my bank online today and noticed that Christina Cosmetics had debited my account also throwing my account over with an overdraft charge. When I initially called on June 25th, I had to leave a message on their voice mail. I called...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Jennifer Robinson AKA Jennifer Beck, Jennifer Wall and Givenright.com will scam you out of money. She runs/owners an internet adoption research site. She prays on those whom are looking for birth parents or children given up for adoption. To hire her it cost $200.00 + dollars. She will tell you how many people she has located and make you believe that she...
Sep 26, 2008
5:43 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I oredered an banjo while I was in Iraq and had it sent to my parents house. When I got home on leave I opened the package to find out that it was broken. I emaield Instrument Alley and called nemurious of times. I got hold of Ben and told him what had happen. IT was hard to get hold of him and he did get Fedex to come pick it up and return it to him. Fedex...
Sep 26, 2008
5:40 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
So I heard about ChaCha from a friend who only used their texting service to have questions answered. I found out that they also 'hire' people to answer these text questions. So I signed up and took their tests and became a 'Guide'. I answered around 500 of these text questions at .20 cents a piece over the course of 23 hours 49 minutes and 1 second...
Sep 26, 2008
5:37 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I joined Arbonne as a consultant in December '06. By March '07 I was a District Manager with much support from my upline. However, after becoming a DM, it was as if I had dropped off the planet. All my upline was interested in was WHO I signed beneath me. If I signed someone they felt could help them, that is who they focused their attention upon. In my...
Sep 26, 2008
5:30 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Truecredit.com (by Transunion) offers a monthly monitoring service ($14.95)to protect your credit. I subscribed and then tried to stop the monthly service. It took me several tries to end the service and the monthly fees continued; how to cancel is not on any of their websites and a phone number is very very difficult to find. When I finally did contact a...