The complaint has been investigated and resolved to the customer’s satisfaction.
Outright ###
In Australia this company would be taken to court for false advertising. 'Down Under' we simply describe Ascentive Software as full of ###.
Surely there is some form of restriction that can remove these crooks from the web, and protect innocent people?
Having removed everything pertaining to this suspect company from my computer, I am now receiving unwanted email, expounding how 'brilliant we are'.
Try and unsubscribe from these ###s and you will experience 'error' all the time.
Apart from the ### they peddle on the web, the persons responsible should be in jail.
What a joke!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
About Ascentive
We are an eclectic and energetic group of software developers, designers, marketers, media mavens, sales superstars and customer service professionals who work together to create innovative software products.
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Ascentive Contacts
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Ascentive phone numbersClick up if you have successfully reached Ascentive by calling +1 (215) 989-4173 phone number 0 0 users reported that they have successfully reached Ascentive by calling +1 (215) 989-4173 phone number Click down if you have unsuccessfully reached Ascentive by calling +1 (215) 989-4173 phone number 0 0 users reported that they have UNsuccessfully reached Ascentive by calling +1 (215) 989-4173 phone number
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Ascentive address50 South 16th Street Suite № 3575, Philadelphia, Pennsylvania, 19102, United States
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Ascentive social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 25, 2025
Ascentive Category
Ascentive is ranked 183 among 236 companies in the
Web Services category
Recent comments about Ascentive company
I didn't order software but they charged me1
Stealing funds out of checking unauthorized
1
I have immediately filed the report against Adam Schran (by the way...
1
the first sentence should read "an UNauthorized charge"
2
Do not order finally fast/ascentive! i had same prob. can't get in...
3
In meinem Konto wurden 57, 88 € durch Sie abgebucht, leider habe ich...
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Ascentive working hours
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat Closed
Sun Closed
these people are so right to complain. They charged me twice for the same service. one time for 34.90 and another time for 29.95. Ya! I would say they R a ripoff
Can anyone tell me what I need to do to delete this fraudulent companys software off my computer. I have tried to run the normal Add/Delete program and that didn't work.
Agree, Ascentive LLC is really fraud company, they are crooked businessmen. I don't know how this kind of business survive!I purchased the software, downloaded and as most of the users experienced, the sfotware did basically nothing. I regretted my decision to purchase and moved on. One year later they charged the renewal. When I put dispute with my credit card company, Ascentive proved that when I purchased the software, I signed up for Auto Renewal, Which is [censor].
Why in the world would Microsoft let these crooks
use the MS name to sell their junk
bought into the hype on tv and now am sorry ever installed crap
tooooo truuuu* ... pure crap!
Dear Mr. Schran, I purchased your product to clean up the clutter on my computer. When I enter my user name and password I get an invalid message. What is wrong with your system? I paid good money for a product that does not work! I am ticked off. I think you should refund what I paid for your worthless product. Please contact me.
Richard Morris
522 Lake Ridge Trail
Denton, NC 27239
[protected]
A total con
Here is the address fax phone number and CEO name of Ascentive LLC
Ascentive LLC
201 Spring Garden St. Suite 400
Philadelphia, PA 19123
[protected]
Fax: [protected]
CEO Mr. Adam Schran: