Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Sep 19, 2008
10:20 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a motorcycle tire online from JC Whitney. It was supposed to ship in 7-10 business days. It has now been well over 3 weeks, and in the north country up here, I am fast running out of riding days. Nothing on my E-mail explaining the delay. Should ordered from Dennis Kirk. To add insult to injury, within 3 days I received a catalog in the mail...
Sep 19, 2008
10:19 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I believe that I too have been ripped off by Litton Loan Servicing.
I tried to enter into a Loan Modification in Feb 2008 and although they promised it would only take 3-4 months to do by the end of June 2008 they had barely started and had my home of 8 years scheduled for foreclosure at the end of July 2008. Their "representative" said that if I entered...
Sep 19, 2008
10:10 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My niece & her husband were never notified that their mortgage payment had increased ($300 per month) until they received a letter of foreclosure. When my niece called Flagstar to question the letter, Flagstar told her that her mortgage payment had increased 3 prior and all of their payments from those last 3 mos was sitting in escrow. So the person on the...
Sep 19, 2008
10:02 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I rented a car from Enterprise Rent a Car, located at Brent Brown Toyota in Provo, UT. What a scammer (not to mention *) the manager of this location is! He charged me for 3 days beyond the day I returned the car! I went in to the store as well as phoned several times in an attempt to clear up the mistake. He called me a liar, told me that I was stupid, ...
Sep 19, 2008
10:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Bottom line: crappy internet service, incompetent customer service, and bogus charges that you are forced to pay if you care about your credit. I had Earthlink DSL and was paying with a credit card connected to my home equity line of credit. When housing prices declined, they lowered my credit limit and essentially cut off the card. I wanted to switch ISP'...
Sep 19, 2008
9:57 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am pissed because I got a letter saying I needed to call the office before the 18th of Sept and it said I could make affordable payments and the only thing offered to me was 254.00 in two days!! So the letter I got from them is a joke they are not willing to work with you to resolve your issue!!! They can eat ***!!! Then they told me my account will be...
Sep 19, 2008
9:39 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I've went through a divorce and a job change, so I couldn't make payments on myhouse. I want to do a short sale or a deed in-lieu. I called Litton several times and talked with a person on the phone who said nothing like that was being done, I've faxed all the short-sale info, I've called my specific agent several times, and now they sent a letter saying...
Sep 19, 2008
9:29 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased 2 similar products from 2 separate companies. Micro memory cards for our new cellphones. 1 arrived writing a week. After a week meritline sent an email stating they were backordered, (of course they'd already charged my amex), & expected to send out within 2 weeks. 3 weeks later, I emailed them, and then they sent an email stating the order had...
Sep 19, 2008
9:23 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Not only does the product not work, the shipping charges are HIGH ($17.90 for the two small boxes). Tried using Riddex in garages after Hurricane Ike. Anything that ran in for shelter was not bothered by this product. I think the roaches prefer it to the good old fashioned roach spray. Maybe it's an aphrodisiac for them.
I am currently, I'm in the proce...
Sep 19, 2008
9:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
American Education Services, AES, has terrible customer service. After a customer service representative told me erroneous information about a modified graduate repayment system (MGRS) that it would A) not use forbearance time, and B) bring the account current and not make another payment due for 2 months I immediately received a bill due in two weeks (not...
Sep 19, 2008
9:19 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Gmac mortgage was helpful when I was trying to sell my home for the market value, which had dropped and was less than what I owed. They did so by a short sale, of which I have to pay them back since it was in 2006 before the cancellation of debt bill went into affect.
Two years later I receive a letter from the irs stating that I owe them $4, 000 in taxe...
Sep 19, 2008
9:18 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have received daily phone calls from the National Small Business Alliance on my personal cell phone for over a month now. When I answer my phone a computer voice tells me I am eligible for an 8k credit line. It tells me to press 0 to accept this credit line or call 1-866-310-9661. I do not want the credit, I never asked for the credit and I do not want...
Sep 19, 2008
9:15 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We bought our Kenmore apartment washer and dryer around April /07. We had it fixed twice by the three month return mark for not going into spin cycle and draining the water. In that three months I told the lady we wanted to return it and she said we couldn't only to find out a month later we could have but now time was up and we were stuck with it. There...
Sep 19, 2008
9:13 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered hardwood pellets for my stove. I paid for them on a Friday. No problem 37 tons in stock. Monday the delivery shows up with the cheaper softwood pellets. I told the driver that I ordered hardwood pellets. He called the store then told me that they sold out of the hardwood pellets. I told him take them back. I called corporate and was told the store...
Sep 19, 2008
9:11 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had purchased 2 pairs of the same Prada shoes in different colors. They were thong type sandals. Both pairs broke - the thong part came completely out of the sole (a clear defect in the design of the shoe itself). People do not expect to pay nearly $400 for a pair of shoes and then have them break. It was the first time I had worn one of the pairs. I...
Sep 19, 2008
9:07 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
A lie of omission is still a lie. FP Mailing Solutions told me that Pitney Bowes postage meters were faulty, expensive and contained hidden charges. So, I went with FP (stupid me). The salesman neglected to mention that you needed a dedicated analog phone line to download your postage. I run a web design business and have only digital signals. And they say...
Sep 19, 2008
9:03 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had some financial problems a few years ago and it is still haunting me. My latest problem is that I have all kinds of people calling my cell phone. I know this is not allowed. Arrow financial, NCO, Midland Funding, LVNV, Viking Debt Collection, Phoenix Debt Management, sooo many debt collectors. I've spoken to an attorney about it. They say these...
Sep 19, 2008
9:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
First of all we just moved to this town and our phone number I am sure at one time belonged to someone else. However we get calls on a daily basis from Palisades Collections. Sometimes when I answer the phone it is a recording in Spanish, (I only speak English). At that point I hang up. Other times they call and there is a recording saying this is an...
Sep 19, 2008
8:59 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I decided to order bobbleheads for ourselves and bridal party as gifts for them. We were very excited about this idea because we're big baseball fans and have a collection of bobbleheads. Well, whoopass did SUCH a poor job - do NOT order from them! They send you a proof of the sculpted head unpainted so you can give feedback about change...
Sep 19, 2008
8:56 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a living and dining room set from Marlo furniture in Forestville, MD, I must admit the sales reps that I dealt with were professional, but everything after that goes down hill. First my delivery dates kept kept getting pushed further and further away, and when I would call and inquire about it, each time the piece that they were waiting to "come...
Sep 19, 2008
8:52 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have the worst customer service experience. I called them on September 18 at 12 noon and a recorded voice says your hold period may be more than 40 minutes. I decided to send them an e-mail, the auto reply says they are experiencing high volume of e-mails so expect a delay in reply. It shows they have real poor service.
When I signed up in June 2008, I...
Sep 19, 2008
8:51 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Associated Bank "misplaced" (they say by a coding error) a $400.00 cash deposit that created overdrafts to my account. That error left me stranded in the middle of the night, out of town and out of gas without the use of my debit card. It also created overdrafts on my account the next day for checks that came in. The bank said that they couldn't do anything...
Sep 19, 2008
8:48 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
For the first time ever I decided to purchase early Christmas gifts from a catalog. I chose LTD Commodities, big mistake! I found a Dale Earnhardt Sr. Car with an actual piece of track from where he won the Daytona. It cost me $30.00. Well, I got it today and no kidding this thing is a cheap matchbox car with a 1/2"x2" "chunk" of what is NOT actual track!...
Sep 19, 2008
8:40 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Does anyone know how legally bining the BALLY FITNESS Contract is? Like many other people, my college-age daughter signed the Bally contract without realizing she was obligating herself to $26.00 for 3 years. She was also originally told she could put the membership on hold and just pay $10 per month, but that is no longer an option either. They told her...
Sep 19, 2008
8:33 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a time share through Grand Monarch in 2003. WHAT A MISTAKE!! Since then, we can NEVER get any exchanges that we request, not even at our time share location, have paid Interval fees in the hopes that we can get exchanges where & when we want... but no luck!!
This is the VERY WORST investment we have any been roped into. We need to get out of...