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Poor Design- Beware
I looked over the website for this product, and, having tried other gutter guard products, all with limited success, I decided to give it a try. One thing I did NOT notice was a small caveat buried in the installation "warnings"- if you have a metal roof, you "have" to have something called "ice cleats". In my area (Atl metro) it would be very hard to find...
Rip-off for gutters
Gutters for a house at $43+ a running foot. Seems lot an awful lot of profit there. What a rip-off!
Bogus
I love my LeafGuard. It is everything they said and more. How nice to be
worry free. Another company came to my house and showed me a picture of LeafGuard with leaves stuffed in it. LeafGuard had already told me about their clog free warranty so when I asked the other guy why someone with this problem wouldn't call LeafGuard to remove a clog he couldn't answer me. Obviously, having dealt with many home remodeling companies as I
improve my home, I have become very aware of the devious sales tactics used
by many competitors. It's sad, because some people will believe them and
buy an inferior product when they could own LeafGuard. Do your homework is all I can say. Any company that can offer the Good Housekeeping Seal like LeafGuard did, earns my approval and I'll spend my money there. If
Good Housekeeping researched the product and gave them the ok, that's all
I need to know.
Bad business
Leafguard (gutters) of Greater Charlotte refuses to refund my $2300 deposit even though they never did any work at my house. I cancelled the job 3 days before they were supposed to show up. How does that sound to you? Don't use these guys, don't trust these guys.
The contract they use does not mention that the deposit is non-refundable. They just don't refund your money.
$2300 for no work what-so-ever. They don't return phone calls. They say that they will but I never get a return call. I think it's unfair that I have to hire a lawyer to recover my deposit.
The complaint has been investigated and resolved to the customer’s satisfaction.
Leafguard of Charlotte salesman Sean and manager Matt Supple priced my job at 4 times that of 2 competitors. I am disappointed that a fellow NCSU graduate would con people. Price gouging is illegal during pandemic in NC. Please do not use this company as they have no ethics!
This is what you call a predator company! When they come for free estimate NO mention about the 15% cancellation fee, if not concealed within 3 days (paperwork doesn't come until 7 days after signing). Also, no mention of ice icicles or dams, until paperwork arrives? So what gives, this company STEALS YOUR MONEY FOR NO WORK AT ALL, NO LOSS OF PRODUCT EITHER(just a few pages of paperwork)! The estimator came on 10th of may and I canceled on the 22nd May. So they made an easy free $2, 000 off my friend and my home. BUYER BEWARE, LEGALIZED THIEVERY! This company needs to be put out of business!
Scam
Already have leafguard? May I suggest you inspect the job. Make sure the gutters are installed the correct length (not to short or to long). Make sure the interior brackets are put in as agreed (every 2 feet) not every 3 or 4 feet. Make sure the brackets are installed uniform and straight. Make sure there are grommets in all the screws used. Makes sure the brackets are undamaged or bent. Make sure there are no open or unsealed holes left in the back plate that buts the fascia board. Make sure the end caps are on true and square to the home and the gutter (use a “T” square to check). Make sure the downspout holes (in the gutter) are a true 3 inches by 4 inches and the downspouts are not squeezed or bent to fit the opening. Leafguard is NOT a member of the BBB’s “Honor roll”. The pacfic NW BBB discontinued that program many years ago. When I signed my contract with the company, it was a C-, not an “A” as the salesman stated.
Get up on a ladder and make sure u have a quality product and a quality instal, If Leafguard says the screws go into truss tails …make sure they are in the tails. If they claim to use 4 inch screws, make sure it’s 4 in, not 3 inches. Check all the work.
In my case the installers left a mess on my roof and siding. Did property damage. The company played hard-ball, pushed the limits of making the customer jump thru every legal hoop to get a response or performance.
The complaint has been investigated and resolved to the customer’s satisfaction.
Waste of money
We had leafguard installed on our newly constructed house 6 years ago in the Seattle area. Service was fine, but be sure to read the warranty... It is guaranteed not to clog, which it never has... but the problem is all the pollen, pine needles, etc. that collect on the top of the gutter and then interfere with the water tension. The result is the water...
Read full review of LeafGuard Holdings and 36 commentsNot a complaint
Half of these reviews don't even make sense, i have leafguard and its not something that you order and that comes in... it is made at your house they have a truck that has a machine on it that makes the gutters the same length as your house... also they are made out of aluminum if you try to lift the top up it doesn't break if anything it would bend. People are so quick to talk down about things that they don't make sure they are complaining about the same company i would bet you most of these complaints aren't actually leafguard.
The complaint has been investigated and resolved to the customer’s satisfaction.
Gutters on front of house were never installed right on day one, they always clog because center of the gutter is lower the down spouts and the refuse to fix it, would not recommend this company to anyone.
What Happens In The Winter Snow Melt, The Gutters Freeze Over and Melting Snow Cause A Big Ice Melt Where Does The Snow Run Off Goes And Freeze Over. And Re freezes Ice Half Way Up The Roof Now The Water Leaks.
Yes, these customers have complaints. Lifeguard has not owned up to what they say the product does and when it snows or has ice storms yes you do get ice dams and ice falling on your steps and side walks. The company does not want to fix the issue it is always you have a roof problem. It is not their product. Nor did they mention that the system does not work in the ice or snow. So I agree do not buy this product. And they do not stand by customer satisfaction.
About LeafGuard Holdings
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LeafGuard Holdings contacts
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LeafGuard Holdings phone numbers+1 (800) 775-5416+1 (800) 775-5416Click up if you have successfully reached LeafGuard Holdings by calling +1 (800) 775-5416 phone number 0 0 users reported that they have successfully reached LeafGuard Holdings by calling +1 (800) 775-5416 phone number Click up if you have UNsuccessfully reached LeafGuard Holdings by calling +1 (800) 775-5416 phone number 0 0 users reported that they have UNsuccessfully reached LeafGuard Holdings by calling +1 (800) 775-5416 phone number180053234427180053234427Click up if you have successfully reached LeafGuard Holdings by calling 180053234427 phone number 0 0 users reported that they have successfully reached LeafGuard Holdings by calling 180053234427 phone number Click up if you have UNsuccessfully reached LeafGuard Holdings by calling 180053234427 phone number 0 0 users reported that they have UNsuccessfully reached LeafGuard Holdings by calling 180053234427 phone number+1 800532344273+1 800532344273Click up if you have successfully reached LeafGuard Holdings by calling +1 800532344273 phone number 0 0 users reported that they have successfully reached LeafGuard Holdings by calling +1 800532344273 phone number Click up if you have UNsuccessfully reached LeafGuard Holdings by calling +1 800532344273 phone number 0 0 users reported that they have UNsuccessfully reached LeafGuard Holdings by calling +1 800532344273 phone number+1 (505) 340-3305+1 (505) 340-3305Click up if you have successfully reached LeafGuard Holdings by calling +1 (505) 340-3305 phone number 0 0 users reported that they have successfully reached LeafGuard Holdings by calling +1 (505) 340-3305 phone number Click up if you have UNsuccessfully reached LeafGuard Holdings by calling +1 (505) 340-3305 phone number 0 0 users reported that they have UNsuccessfully reached LeafGuard Holdings by calling +1 (505) 340-3305 phone number
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LeafGuard Holdings emailsinfo@leafguard.com100%Confidence score: 100%Supportsouth_carolina@leafguard.com85%Confidence score: 85%gmalbany@leafguard.com84%Confidence score: 84%joconnor@leafguard.com82%Confidence score: 82%raindrain@leafguard.com80%Confidence score: 80%
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LeafGuard Holdings address1200 Amboy Ave., Perth Amboy, New Jersey, 08861-1920, United States
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Have problems with icicles with leaf gutters. also when installing tried to get more money from us. we are a older couple so thought they could shake us down for more money. also
We have a very steeple pitched roof, we were assured that at the peak of roof at front of house which is problem with ice forming when snow melts forming ice on front steps would be solved with a special roof peak diverter the salesman showed us on his phone.
Which would solve this problem. guess what, did not. all on all never should have bought
Thanks
Unhappy customer in colorado