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Boss Furniture

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Customer Service

1526 Vfw Parkway
West Roxbury, Massachusetts
United States - 2132

Complaints & Reviews

Awful company

I bought a leather couch and chair. The dye started to come off after about 12 months. Instead of brown it is all turning pink. I called Ashley Furniture and they told me to call a leather company to re dye it at my cost. They do not stand by their furniture. I paid 1, 700.00 and only lasted until the warranty was up by a month... I can't believe I have a pink and brown couch... Serial numbers are S356982235 and S356982235 I spoke with customer service and got rude treatment. No help at all..

DON'T BUY ASHLEY FURNITURE!!!

In The News

Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
A consumer site aimed at exposing unethical companies and business practices
ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
You'll definitely get some directions on how customer service can best solve your problem