The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered several items from Slumberland in July, all items have also been paid for. It is now November and I have still not received my order in full. I was told I would have all of my items within 30 days when I placed my order. I have also had problems with the deliveries. They first came in September (yes later than the 30 days) and the couch I ordered...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a $40 space heater from Target. I only noticed when I got it home that was damaged, there were parts ratting around inside. I didn't even open the box. A few days later I took it back for an exchange. I could not find my receipt.
They would not exchange it for me since I didn't have my receipt and I had paid cash. I only wanted a new one! Also...
The complaint has been investigated and resolved to the customer’s satisfaction.
I tried to open a home phone line with AT&T. The line never worked. I canceled it. The rep who canceled told me I would not be charged because it never worked. Of course, I received a bill. I have tried repeatedly to call and get the matter resolved. I am told I am being charged, that maybe the line is active and maybe it isn't. They keep transferring me to...
The complaint has been investigated and resolved to the customer’s satisfaction.
Before moving to Japan in Oct. 2003, I wanted to get a laptop.
I purchased it from Best Buy and was asked if I wanted the extended warranty for another $200.
Since I was going to be using it in Japan and moving it around, I figured this would be a good and safe choice.
Now, I was concerned if the warranty would be voided if I left the US. But, their...
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to log into my account, it stated to call in. My account was closed based on some other accounts under my ip address is what they stated first, then they stated it was someone made a complaint against me. I was advised by loretta that she would call in the am. No response, 3 months later all they do is not respond. I leave messages in their customer...
The complaint has been investigated and resolved to the customer’s satisfaction.
I've been a Citibank client in the US since 1995, and overseas since the early 80's. I have always concentrated all my business on Citibank, including checking accounts, credit cards, investments, etc.
Even when Citibank closed all the financial centers here in upstate NY and transfered my account to M&T Bank, I went online and opened the current account I...
The complaint has been investigated and resolved to the customer’s satisfaction.
The background music/racket on Channel 2 is so loud that we cannot hear the dialogue. Other people have also complained about it,. Turning up the volumn doesn't help because the racket is louder, also.
Unfortunately, my husband has some favorite shows on Channel 2. There has to be an answer. None of the other channels are like this. We turn Channel 2 off...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered several sizes of blue plastic bottles which were 'packaged' in a large plastic bag inside a cardboard box. All the sizes were mixed together in the plastic bag and it took an hour to sort them out. I emailed my complaint to them and asked if they could package each bottle size separately. Their response was that nobody ever complained before and...
The complaint has been investigated and resolved to the customer’s satisfaction.
My flights was cancelled because hurricane IKE was about to hit Houston; in the process of changing my flights Continental Airlines asked if I needed a hotel room. Continental Airlines transferred my to a customer service rep. I was never informed that I was talking to Hotels.com. With the CSR, I booked a Holiday Inn hotel room. During the call, I was never...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a home which was built about 14 years ago. The developer used WeatherShield windows in most of the homes. I bought my home a year ago and recently had one of thier "Certified" Dealers repair several of the windows at �½ price under the warranty. Or so I though. I came to find out from a Weather Shield Customer Service rep that he over charged...
The complaint has been investigated and resolved to the customer’s satisfaction.
On 9/1/08, my wife and I, who are seasoned travelers, checked into the Quality Inn & Suites in Torrington, CT. The first room we were assigned was next to a noisy laundry room around back of the motel. The room smelled musty. The bathroom had a large round (the size of a basketball) mildew/moldy patch on the ceiling above the tub. The room, although marked...
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently purchased 2 himalayan kittens from kudos cattery in october the proprietor jacqueline jefferies sold the kittens with upper resperitory problems as well as ringworm the reason i know this is the kingston ontario humane society has told me her cattery is infested with.
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife and I decided to try and sell our home and upgrade back in February of 2008. We found the Coldwell Banker office in Kendall Park NJ and decided to list with this agency. The first month went fine, but then, the real estate agent seemed to be unresponsive to our needs. The only thing of concern was selling my home without regard for me finding...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a Serta Perfect Night Sleep Set three years ago. We had just moved into a new house and wanted to buy the best mattress we could afford, so purchased this set which was $2800.
Approximately 5-6 months later we noticed that there were divets in the mattress in the spots where my husband and I sleep. We called the company where we purchased it...
The complaint has been investigated and resolved to the customer’s satisfaction.
We went to Jiffy Lube to get an oil change. We were suprised to see that their prices have gone up to almost $40 an oil change.
They said the prices have gone up because the price of oil has gone up. However, that is not true! Oil had gone up to $147/ barrell several months ago, but due to the recession it is down to $53/ barrell.
Jiffy Lube was quick to...
The complaint has been investigated and resolved to the customer’s satisfaction.
We went to Coral Springs Animal Hospital to have our dog checked out after he was very lethargic and weak looking. The vet saw him and said he may have a mast in his stomach.
She said I will be right back and came back with two estimates. Truthfully, I have never seen anything like it. Normally, when we go to see our regular vet he tells us the procedure...
The complaint has been investigated and resolved to the customer’s satisfaction.
November 12/08, I bought a laptop in Circuit City Stores Inc. Store 413 (3761 State Street, Santa Barbara, CA 93105). I bought the laptop in an emergency (my old computer went down) and I depend on a computer to work (on line tutoring and translations services).
The laptop is a Toshiba TOS L305S5907, which costs $ 659.96, without any further discount even...
The complaint has been investigated and resolved to the customer’s satisfaction.
The only time I was ever on this website I clicked on a link from an online shopping mall that my co-worker was promoting and it took me to the Onegreatfamily website. I thought I might go back on the website once I got home from work and check it out so I agreed on a small fee to a trial membership. After that short 2-3 minutes of looking around while I...
The complaint has been investigated and resolved to the customer’s satisfaction.
Im going through the same problems as the person that was told to make the payments and the car was not going to get repossed then when payments were made they said they couldnt help. They would see what they could do then every time I asked to speak with a supervisor I was either hung up on or interrupted and not transfered, finally when I spoke to a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm a mother of a young man who works for Denny's Restaurant in Cranberry Twp. Pa. I think that something should be done with that place, they give my son a schedule & he goes in on time & they will only work him maybe 1 hr. in a 4 to 5 hr. shift then send him home. We live about 12 hr. away. if they think I can get there in 5 min. they are sadly mistaken...
The complaint has been investigated and resolved to the customer’s satisfaction.
I booked a flight from PDX to PVR in February 2017. Today I was told by Daniel Corarrubias, a Supervisor of Rates and Changes at Mexicana Airlines, that Mexicana ceased flying out of Portland, OR in June of 2017. I received an email last night after 5pm West coast time, so I saw it this morning, notifying me that my flight status had been "changed". I...
The complaint has been investigated and resolved to the customer’s satisfaction.
This may seem trivial, but it's part of a larger problem. I have a problem installing the newest Flash player. Adobe has no telephone support for this, only online. Not a problem, except I don't want to sign up for an Adobe ID just so I can ask a technical question. I do not want to continually have to provide personal information to companies that I am...
The complaint has been investigated and resolved to the customer’s satisfaction.
I wanted to take a mobile connection when I was in US . I had called this guy named Sunny Singh who is a T mobile dealer . I never knew he is a fraud . As he is a dealer of such a reputed T mobile cellphone, I trusted him and took a phone connection . He assured me that he will give me a 100$ mail in rebate for the cell phone . Also he assured me that he...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had 2 phone lines with AT & T. In May of 2008, I changed one (2378) to another company, with unlimited long distance and cable internet, and use that one for calls. I kept the other line (9744) to use as a computer and fax dedicated line. The fax has no phone, and has been unused for several months.
The dial-up was also removed later. In June, ATT...
The complaint has been investigated and resolved to the customer’s satisfaction.
My name is kimberly vine and i'm a victim of pse&g. For the past several months I have experienced bad customer service and repair service from pse&g. Due to this, I have experienced a major flood twice now in my kitchen! I am now having my floor and sub floor replaced. If pse&g would have repaired the problem correctly, I would not have to go through all this aggrevation in my home! A major dissruption in my family's life!!
