The complaint has been investigated and resolved to the customer’s satisfaction.
As a Flying Blue Silver member (FB no. 1714329620), I booked our honeymoon to Mauritius, at a travelagency, with the remark that we wanted to fly a SkyTeam Airliner. On the travel papers, we received, this was confirmed ("you will fly with Air France"). When embarking at Charles de Gaulle, it appeared we were flying an MK flight (Air Mauritius). In the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed up for a new gym membership with Fitness 19 on June 7, 2008. I was told that my initial membership costs would include a one-time activation fee of $49 and the first and last month's dues at $17 per month, bringing the total to $83. All dues thereafter would be $17 per month. My contract stated that I would be charged on the 15th of each month...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have experienced the Blown Spark Plug problem with Fords Triton 5.4 liter engine for a second time. My 2003 Ford Expedition blew the #3 spark plug on November 15, 2008. I am the original owner of this vehicle. The original engine was replaced August 22, 2006 with 86k miles because of the same problem at a cost to me of $5, 400. This engine has 53k mile...
The complaint has been investigated and resolved to the customer’s satisfaction.
Paid $525 for 110cc atv with remote stop and received a 90cc with no remote stop and now they want me to pay hundreds in shipping to return it not to mention the 20% restocking fee. Owner Jeremy is impossible. After I filed a complaint on BBB.com he changed his website to say how they are so committed to 100% customer satisfaction, scared are we? Read the complaint and his response or the lack of on bbb.com
The complaint has been investigated and resolved to the customer’s satisfaction.
I sent this camera in for repair.
When it was completed, it was to be sent to me at my daughters house in Ohio. The camera was sent to my home address instead, in Oregon.
I tried to ask Canon to contact Fedex, to give them the correct address, since there is no one to accept it in Oregon.
I was told that Fedex would have to try to deliver it 3 time...
The complaint has been investigated and resolved to the customer’s satisfaction.
We made a purchase at store DFS Galleria Auckland on 6th november 2008.we purchased a Dior pure poison collection voyage. When we reached bk India, we open the pack, and we are shocked to see, it sprays like water and fragrance does not stay more than a mjnute.as if it is refilled with water.in my wild dreams i never expected it fake. My purchase bill i...
The complaint has been investigated and resolved to the customer’s satisfaction.
You may not be able to access your money for a long time after you deposit in your Ing Direct Bank account.
On 11-10-08, I requested Ing Direct Bank to electronically transfer a decent amount of money from my checking account at Wachovia Bank to my Savings account at Ing Direct Bank.
According to Ing Direct Managers, I will not be able to access my money...
The complaint has been investigated and resolved to the customer’s satisfaction.
I attempted to purchase flooring ($2, 300) during their one day 48 month financing promotion. I already had a quote obtained via e-mail and applied for credit. I called the local (Tempe) store to process the order. They told me the system was having technical difficulties, and they would get back to me the next morning. I was not called by 10:30AM; I called...
The complaint has been investigated and resolved to the customer’s satisfaction.
I traveled through Delta airlines last night from Atlanta to Houston. I was booked on DL-5871 (Scheduled departure 925pm). I checked in around 755PM.
I asked the lady over the check-in counter if I can get earlier flight as DL5871 was delayed. She told that its too close to check in with earlier flight as it was too close of the flight (DL57-Sch departure...
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed up for a cell phone for just myself because US Cellular wanted a $100 per phone deposit. A couple of weeks later, when I could afford it, I got a second phone for my daughter with a 250 text messaging plan on her phone. They neglected to tell us that the 250 minutes would be prorated since it was in the middle of the plan. When I called to check on...
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife and I went to a owners update in Dec. 2005 and were persuaded to buy another ownership to increase our points. We were reluctant to buy the second ownership but were told by our salesman that bluegreen would help us sell it if we didn't need it.
I called Bluegreen a few minutes ago to sell and was told that they don't do that. Public BEWARE.
The complaint has been investigated and resolved to the customer’s satisfaction.
This is a new scheme/scam that preys on people trying to sell their timeshares. I received a postcard that Travel Exclusive was going to be in my area and was contacting people who wanted to have an offer made oon their timeshare. We had to call the company to be sure our Timeshare unit was of value to the company before they would set up an appointment for...
The complaint has been investigated and resolved to the customer’s satisfaction.
This bank has caused us severe stress due to their severe and unrealistic overdrawn fees. I have been hospitalized recently for 8 weeks; with another hospitalization April thru May of this year (2008). They refuse to listen to me regarding other people helping my disabled husband thru all of this. We have been charged over $1, 000 in fees. This is unfair...
The complaint has been investigated and resolved to the customer’s satisfaction.
Upon completion of a dispatch from Prism Pointe Technologies to replace a motherboard, CPU, etc., in a Gateway Server for a Gateway Customer, the completed package was sent in and no payment was ever received. The gateway customer was very pleased with the quick response and work done. Our company tried repeatedly to contact Prism Pointe Technologies and...
The complaint has been investigated and resolved to the customer’s satisfaction.
My situation is a mess courtesy of Wilshire Credit Corp. I have two mortgage companies. In late June 2008, the short sell process was started. In late September, an offer was made on the home. The home was close but not yet in foreclosure. No one was notified of the foreclosure date set for mid-October. All the information needed was faxed over to Wilshire...
The complaint has been investigated and resolved to the customer’s satisfaction.
I spent nearly $600 on the support system and must admit: it was a complete waste of time and money. The system consists of three pairs of el-cheapo plastic inserts, a couple of foam shoe cushions, and some velcro.
I was told the products were guaranteed... GUARANTEED... to help improve my plantar fascitis.
I had to return to the store several times for...
The complaint has been investigated and resolved to the customer’s satisfaction.
Beware of extra $14.95 a month charges for life until canceled. Don't think you are just buying cards, shirts, letterhead, etc because when you agree to the terms and conditions you will be enrolled to a 'passport of fun' and or rewards program costing $14.95 per month. Read all of the terms and conditions because one would thing you are agreeing to term...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am a business man in San Diego. My story is the same as all the other complaints. These criminals need to go to jail!!! My credit report has been belimshed because of them. They are stealing money from my credit cards. They are running my credit report without my permission and charging me for new debt I have acquired personally. This is the same as being mugged!!
They must go to jail!!!
The complaint has been investigated and resolved to the customer’s satisfaction.
I spoke with Robin at Job.com who solicited me to post a job with her organization. She specifically stated that the job would be shown on their site based on posting date. I went ahead with the job posting. I received an email from Robin stating the job had been posted. When I searched for it, it did not appear to show up. I emailed Robin at 3:37 pm on...
The complaint has been investigated and resolved to the customer’s satisfaction.
We ordered kitchen cabinets from Home Depot in May, 2007. When cabinets were installed, there were poor quality issues, bad measurements, wrong size cabinets ordered. 2 cabinets & a couple of doors had to be replaced. The cabinet sides were particle board, covered with a plastic woodgrain that peeled off when painters tape was removed. After an installation...
The complaint has been investigated and resolved to the customer’s satisfaction.
Like many others around the country, I fell for the magazine scam. A young man approached me one day saying he was from the neighborhood and trying to earn money for a soccer trip overseas. Like some other reports I have just read his name was Jason and he had a brother in the Military over seas. This kid was good. Jason said that his mother is the lady...
The complaint has been investigated and resolved to the customer’s satisfaction.
Advance Telecom Inc. portrays to be google earth among many other shareware (freeware) software sites they charged me $68.74 for a 3yr membership and is charging many, many other consumers millions of dollars for something that they can get for nothing. The Government should step in and do something cause I believe they have the technology to track them...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was recently fired from staples for refusing to lie to customers about in stock items. They wanted me to tell customers who where not buying a plan that the item was out of stock because according to them they will loose money if they sell any electronic item without a plan or attachments. I was threaten by 2 managers about me getting fired for not doing...
The complaint has been investigated and resolved to the customer’s satisfaction.
These guys have been calling me for a month, out of the blue demanding payment for a Bell South account. I did have one on my credit report years ago and paid it off, and still have the letter to prove it. It was held by an entirely different agency at that time, and I can't imagine why BEll South would be forwarding it to them for collections again.
I...
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently purchased a PANASONIC KX-TG6311S Cordless Telephone. It proved DEFECTIVE shortly after purchase. I was sitting outside like I usually do when suddenly the phone made a "crackling noise" & the housing "broke apart" emitting corrosive chemical matter on to my hand. I dropped the phone & ran inside & rinsed off my hand with cold water. I then...
