Activity by Valerie
Registration date: Apr 04, 2009
700 helpful votes
Complaints
5420
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3951
Valerie’s complaints
Dec 04, 2008
6:40 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I sent this camera in for repair.
When it was completed, it was to be sent to me at my daughters house in Ohio. The camera was sent to my home address instead, in Oregon.
I tried to ask Canon to contact Fedex, to give them the correct address, since there is no one to accept it in Oregon.
I was told that Fedex would have to try to deliver it 3 time...
Dec 04, 2008
6:37 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We made a purchase at store DFS Galleria Auckland on 6th november 2008.we purchased a Dior pure poison collection voyage. When we reached bk India, we open the pack, and we are shocked to see, it sprays like water and fragrance does not stay more than a mjnute.as if it is refilled with water.in my wild dreams i never expected it fake. My purchase bill i...
Dec 04, 2008
6:35 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
You may not be able to access your money for a long time after you deposit in your Ing Direct Bank account.
On 11-10-08, I requested Ing Direct Bank to electronically transfer a decent amount of money from my checking account at Wachovia Bank to my Savings account at Ing Direct Bank.
According to Ing Direct Managers, I will not be able to access my money...
Dec 04, 2008
6:29 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I attempted to purchase flooring ($2, 300) during their one day 48 month financing promotion. I already had a quote obtained via e-mail and applied for credit. I called the local (Tempe) store to process the order. They told me the system was having technical difficulties, and they would get back to me the next morning. I was not called by 10:30AM; I called...
Dec 04, 2008
6:27 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I traveled through Delta airlines last night from Atlanta to Houston. I was booked on DL-5871 (Scheduled departure 925pm). I checked in around 755PM.
I asked the lady over the check-in counter if I can get earlier flight as DL5871 was delayed. She told that its too close to check in with earlier flight as it was too close of the flight (DL57-Sch departure...
Dec 04, 2008
5:16 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed up for a cell phone for just myself because US Cellular wanted a $100 per phone deposit. A couple of weeks later, when I could afford it, I got a second phone for my daughter with a 250 text messaging plan on her phone. They neglected to tell us that the 250 minutes would be prorated since it was in the middle of the plan. When I called to check on...
Dec 04, 2008
5:06 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife and I went to a owners update in Dec. 2005 and were persuaded to buy another ownership to increase our points. We were reluctant to buy the second ownership but were told by our salesman that bluegreen would help us sell it if we didn't need it.
I called Bluegreen a few minutes ago to sell and was told that they don't do that. Public BEWARE.
Dec 04, 2008
4:55 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This bank has caused us severe stress due to their severe and unrealistic overdrawn fees. I have been hospitalized recently for 8 weeks; with another hospitalization April thru May of this year (2008). They refuse to listen to me regarding other people helping my disabled husband thru all of this. We have been charged over $1, 000 in fees. This is unfair...
Dec 04, 2008
4:40 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I spent nearly $600 on the support system and must admit: it was a complete waste of time and money. The system consists of three pairs of el-cheapo plastic inserts, a couple of foam shoe cushions, and some velcro.
I was told the products were guaranteed... GUARANTEED... to help improve my plantar fascitis.
I had to return to the store several times for...
Dec 03, 2008
9:27 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Beware of extra $14.95 a month charges for life until canceled. Don't think you are just buying cards, shirts, letterhead, etc because when you agree to the terms and conditions you will be enrolled to a 'passport of fun' and or rewards program costing $14.95 per month. Read all of the terms and conditions because one would thing you are agreeing to term...
Dec 03, 2008
9:13 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am a business man in San Diego. My story is the same as all the other complaints. These criminals need to go to jail!!! My credit report has been belimshed because of them. They are stealing money from my credit cards. They are running my credit report without my permission and charging me for new debt I have acquired personally. This is the same as being mugged!!
They must go to jail!!!
Dec 03, 2008
9:10 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I spoke with Robin at Job.com who solicited me to post a job with her organization. She specifically stated that the job would be shown on their site based on posting date. I went ahead with the job posting. I received an email from Robin stating the job had been posted. When I searched for it, it did not appear to show up. I emailed Robin at 3:37 pm on...
Dec 03, 2008
9:06 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We ordered kitchen cabinets from Home Depot in May, 2007. When cabinets were installed, there were poor quality issues, bad measurements, wrong size cabinets ordered. 2 cabinets & a couple of doors had to be replaced. The cabinet sides were particle board, covered with a plastic woodgrain that peeled off when painters tape was removed. After an installation...
Dec 03, 2008
8:38 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Like many others around the country, I fell for the magazine scam. A young man approached me one day saying he was from the neighborhood and trying to earn money for a soccer trip overseas. Like some other reports I have just read his name was Jason and he had a brother in the Military over seas. This kid was good. Jason said that his mother is the lady...
Dec 03, 2008
6:24 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was recently fired from staples for refusing to lie to customers about in stock items. They wanted me to tell customers who where not buying a plan that the item was out of stock because according to them they will loose money if they sell any electronic item without a plan or attachments. I was threaten by 2 managers about me getting fired for not doing...
Dec 03, 2008
6:05 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
These guys have been calling me for a month, out of the blue demanding payment for a Bell South account. I did have one on my credit report years ago and paid it off, and still have the letter to prove it. It was held by an entirely different agency at that time, and I can't imagine why BEll South would be forwarding it to them for collections again.
I...
Dec 02, 2008
1:40 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently purchased a PANASONIC KX-TG6311S Cordless Telephone. It proved DEFECTIVE shortly after purchase. I was sitting outside like I usually do when suddenly the phone made a "crackling noise" & the housing "broke apart" emitting corrosive chemical matter on to my hand. I dropped the phone & ran inside & rinsed off my hand with cold water. I then...
Dec 02, 2008
1:39 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered several items from Slumberland in July, all items have also been paid for. It is now November and I have still not received my order in full. I was told I would have all of my items within 30 days when I placed my order. I have also had problems with the deliveries. They first came in September (yes later than the 30 days) and the couch I ordered...
Dec 02, 2008
1:35 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a $40 space heater from Target. I only noticed when I got it home that was damaged, there were parts ratting around inside. I didn't even open the box. A few days later I took it back for an exchange. I could not find my receipt.
They would not exchange it for me since I didn't have my receipt and I had paid cash. I only wanted a new one! Also...
Dec 02, 2008
1:30 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I tried to open a home phone line with AT&T. The line never worked. I canceled it. The rep who canceled told me I would not be charged because it never worked. Of course, I received a bill. I have tried repeatedly to call and get the matter resolved. I am told I am being charged, that maybe the line is active and maybe it isn't. They keep transferring me to...
Dec 02, 2008
1:26 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Before moving to Japan in Oct. 2003, I wanted to get a laptop.
I purchased it from Best Buy and was asked if I wanted the extended warranty for another $200.
Since I was going to be using it in Japan and moving it around, I figured this would be a good and safe choice.
Now, I was concerned if the warranty would be voided if I left the US. But, their...
Dec 02, 2008
1:18 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to log into my account, it stated to call in. My account was closed based on some other accounts under my ip address is what they stated first, then they stated it was someone made a complaint against me. I was advised by loretta that she would call in the am. No response, 3 months later all they do is not respond. I leave messages in their customer...
Dec 02, 2008
1:14 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I've been a Citibank client in the US since 1995, and overseas since the early 80's. I have always concentrated all my business on Citibank, including checking accounts, credit cards, investments, etc.
Even when Citibank closed all the financial centers here in upstate NY and transfered my account to M&T Bank, I went online and opened the current account I...
Dec 02, 2008
1:03 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The background music/racket on Channel 2 is so loud that we cannot hear the dialogue. Other people have also complained about it,. Turning up the volumn doesn't help because the racket is louder, also.
Unfortunately, my husband has some favorite shows on Channel 2. There has to be an answer. None of the other channels are like this. We turn Channel 2 off...
Dec 02, 2008
12:26 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My flights was cancelled because hurricane IKE was about to hit Houston; in the process of changing my flights Continental Airlines asked if I needed a hotel room. Continental Airlines transferred my to a customer service rep. I was never informed that I was talking to Hotels.com. With the CSR, I booked a Holiday Inn hotel room. During the call, I was never...