The complaint has been investigated and
resolved to the customer's satisfactionResolved Sunshine WIreless — T mobile dealor cheated me
resolved to the customer's satisfaction
I wanted to take a mobile connection when I was in US . I had called this guy named Sunny Singh who is a T mobile dealer . I never knew he is a fraud . As he is a dealer of such a reputed T mobile cellphone, I trusted him and took a phone connection . He assured me that he will give me a 100$ mail in rebate for the cell phone . Also he assured me that he will cancel the phone whenever I want to cancel it as I told him that I am not sure when I will be return to India .After 3 -4 months of service, I never received the rebate . I had called this guy many a times . This guy sunny singh will never attend your call if you are calling for anything other than taking a new connection . The person attnds the call will tell that they are processing it and check after 2 hrs, 8 hrs and all . But nothing will happen . Finally I called the T mobile customer care and after a long argument and chat I got my Rebate .
Now a problem happened to me, my US visa got expired . I had to cancel my T mobile connection . I called up this guy when I was in US . Sunny Singh never attended my call . Whenever I asked for him, they told he is out for some things and all . But the person attended the call assured me that he will cancel my phone connection . But it never happened . Its almost 3 months over that I left US and still my phone connection is not yet cancelled . I am daily calling this Sunny singh for cancellation and everytime they tells that they have raised a request, will cancel in 8 hrs and all. Till now my connection is active and everymonth I am paying my T mobile bill .
I dont know how T mobile give licence to such Fraud agents like Sunny Singh who is not caring anything for customers.