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Activity by Valerie

Registration date: Apr 04, 2009
701 helpful votes
Complaints 5420 Reviews 0 Comments 3951

Valerie’s complaints

Oct 27, 2008
10:35 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
In October 2007 I applied with Mecklenburg County Child Support Enforcement (the state agency) in Charlotte, NC to register an Order of Foreign Support with the Mecklenburg County Court, which changes the jurisdiction of enforcement of my child support order from SC to NC so it could be enforced since my ex husband lives in NC. During that time we were...
Oct 27, 2008
10:30 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We've been Infinity customers since Jan.08, when my husband joined the ARMY, we were living in Florida, and paying about 130.00 a month for two cars, a "96"Ford minivan and a "98"Ford mustang, and then we were assigned to Fort Riley, KS, in Sept.When I called to give them my new address, the lady took my info and bid me good day, about a week later I got a...
Oct 27, 2008
10:26 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been getting 3-4 computerized calls a day from West Asset Management for a debt that the original company, Qwest, says I do not own. How can I stop this?
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Some of the call center staff I've spoken to seem to have little clue and often put me on hold while they "ask someone" and quite often put me back through to the first menu so I have to do security again. Simple purchases always need verification at the trade point taking up my time. They are sloppy at sending out paperwork taking weeks and weeks for you...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We do not have a choice of which internet provider we use without Airstream Communications costing us tons of money. Wish it would run a lot better and faster.
Oct 27, 2008
9:45 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
For me speeds vary from poor to abysmal (files recently downloaded at around 25kbps, poor, to 4 (yes 4!) kbps - slower than dial-up, abysmal). Many contacts on-line and via e-mail, but were all completely unhelpful I feel. They just kept sending me a standard reply telling me to check my wiring, filters, system etc, even though I told them time and time...
Oct 27, 2008
8:26 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wells Fargo has destroyed my credit and refuses to repair it! Before I was deployed to Iraq for 15 months, I had changed insurance companies for my vehicle. Wells Fargo was not aware of the change, but knew that the old insurance policy was canceled. Without my knowledge, they added insurance onto my loan. Consequently, $215 of my $550 monthly payment wa...
Oct 27, 2008
8:22 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mortgage rape!!! A+ 2/28 xp full doc 40/30 1st 6 month libor Margin 6.99% Start rate/floor 9.95% Ceiling 15.95% 1st rate change 24 months 3% Regular rate change 6 months 1.5% I never received a gfe on this loan. I was told the rate was 6.99% by the loan officer. wells fargo bought this loan from inhouse lender with knowledge that the property wa...
Oct 27, 2008
6:23 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I had to have an emergency appendectomy on 09 October 2007. Was feeling sick to my stomach for about a week, finally the pain set in. Called my doctor, went in, they promptly sent me across the hall to the Surgeon who sent me down to the emergency room and a few hours later I am in recovery with 3 holes in me and my appendix gone. All well and good. Until...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I contacted Central Mortgage when I started having difficulty making monthly mortgage payments due to the fact that my former husband stopped making his child support payments. I was (and still am) going through two separate court proceedings (one criminal and one civil) in an effort to make him accountable and begin receiving payments toward a $100, 000.00...
Oct 27, 2008
6:20 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
When I first joined several months ago. I would win sometimes. Enough to keep paying to play. But since the site has changed I never win money games. I alway win point games and game to get into the large money games. I have notice the play is different from game to game. Most of the time in a money game I will win some points at the beginning, but when it...
Oct 25, 2008
8:57 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I received this mail cheating or true mail Congratulations, we have received your claim information for the nokia italia promo. Your cell phone number has been chosen to receive the prize of (€600, 000.00) six hundred thousand euros and a n95 nokia mobile telephone. This promo is approved by the italian gaming board and also licensed by the international...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
All points earned in wyndham rewards program (formerly trip rewards) are lost after 18 months of inactivity with no notice given by the company. I was never notified of these terms and lost over 56, 000 points worth a substantial amount of money. As a small business owner I needed a room for frequent trips to supervise a construction project located 300...
Oct 24, 2008
11:02 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
This complaint is regarding a rebate offer. Symantec offered a $25 rebate on the purchase of its Norton 360 software if purchased between 2/24/08 and 3/29/08 (promotion # 08-04998). On 3/22/08 I purchased the Norton 360 software for $74.99. I mailed in the rebate with supporting documentation on 3/24/08. After waiting 8 weeks and not receiving the rebate or...
Oct 24, 2008
11:00 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Ordered re-manufactured toner cartridges from meritline.com, it took them 1 day to charge my credit card, and after two weeks, received a notice that order shipped, with a non-existent fed-ex tracking number. Called company, they tranferred me a couple of times, then could not give me any info re shipment, so I cancelled order, and called mycredit card co...
Oct 24, 2008
10:53 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The service at this Vision Max was not good. First of all, it is difficult to understand many of the people working there due to their heavy accents; this is including the Dr, those assisting with the eye exam, and those who assist customers with choosing options for their glasses. I could barely understand them and I doubt that they fully understood me...
Oct 24, 2008
10:39 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
This company 3XP Web Solutions and its owner Garette Craig did to me what no one in an ethical society should ever have to suffer through. I did not think this kind of thing would ever actually happen and I am no different from all the others I have spoken with. I was ashamed and when I told my family what 3xp web solutions did to me, they were actually...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I just wanted to let someone know how disappointed I am to see political campaigning has taken to the signs of my local Burger King in Sioux City on 18th and Hamilton Blvd. I was to driving to work this morning, when I was suprised to see "Vote for McCain and Palin". I understand and except that most branches are locally owned and operated but this is too...
Oct 24, 2008
10:21 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
On October 3rd of 2008, I went to my local Applebee's and order Chicken Parmesan to go, which I have ordered numerous times before. When I got home, 5 minutes away, I was very very unhappy with the quality of the food. I immediately went online to Applebees.com and filled out a complaint form. They promised to reply within 2-3 business days, but never...
Oct 24, 2008
10:20 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Earlier this year, I was approved for a student loan with the Citibank, and 2 disbursements were scheduled. However, I used only the first one, as I became ineligible for the second one. I subsequently paid off the first one in full, and the school I'd attended, cancelled the second one. Citibank, however, took a strange position of denying that the...
Oct 24, 2008
10:06 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
About 4 weeks ago I purchased a La-Z-Boy home theater set from the clearance department of my local furniture store. I now need a replacement motor for the power recliner and the store told me that since it was purchased on clearance that La-Z-Boy would not honor the manufacturer's warranty even though I was the orginal purcahser. I called La-Z-Boy and got...
Oct 24, 2008
10:00 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I was told that the ordering of my sectional would take 10-12 weeks. After waiting 12 weeks, I sold my old furniture anticipating a delivery of my new sectional any day. I emailed my sales rep. numerous time for an update of the delivery. After 2 many failed attempts, I contacted the store and they informed me that it would be another month before I...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Staples deleted backups, another backup was returned corrupt, of course data on my windows drive was gone. But, a second harddrive? The computer was returned and I coincidently experienced monitoring of my activities by a neighbor. I had to return the computer and more recent backups. Staples, Presidential Office took no action toward there employee. The...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
On March 10, I bought a set of four place mats and other stuffs at the Tukwila, Washington Ross Store (Store# 0044). For some reason the machine couldn't recognize the bar code of the place mats at the time I checked out. Therefore, the cashier scanned another item with same value as the place mats instead. However, I didn't realize that since both of the...
Oct 24, 2008
9:09 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I am a 23 year old consumer. Just recently however, I've purchased shoes from Steve Madden. These were leather shoes by the way. After a couple of days of wearing, it was beginning to smell. It had a really bad odor from the leather. I never had a problem with the smell of my feet, so it was apparently the smell of the leather that arose. I've changed the...