The complaint has been investigated and resolved to the customer’s satisfaction.
Have tried to contact citifinancial for almost a week w/o getting through on their 1800phone number.
I have email access too, but no response to questions to my email address.
I guess I will have to send payments by post office overnight...? What is going on???? Not a happy customer and this is just the tip of the iceberg with Citifinancial Mortgage. We...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have used LENS Crafters for years. I usually get their Brooks Brother product.
About three weeks ago my two year old glasses broke. I went to Lens Crafters and found a pair of CHAPS frames $160 that I liked. High Index lenses were also about $200. True to word they made them in an hour.
About two days later I notice I was pricking my finger when I took...
The complaint has been investigated and resolved to the customer’s satisfaction.
The tax Club located on the 60th floor in the Empire State Building is a complete scam. If you go on legalzoom or fileinc websites and set up a corporation. At the very end you will find an option which asks if you want to set up a free tax consultation. If you select this, your information will be forwarded to the Tax Club where a guy named Bert Seither...
The complaint has been investigated and resolved to the customer’s satisfaction.
We attended a time share presentation and did not wish to buy their product. One of the lures to attend the presentation was "A Hawaiian Holiday."
This was through an agency called Holiday Travel of America, based in Carlsbad, CA. They requested a fee of $100 as a "tax deposit". Well, they cashed my check back in March of 2007, and so far I have never had...
The complaint has been investigated and resolved to the customer’s satisfaction.
I paid $3000 cash for furniture at the Ashley store on IH 10 in San Antonio. I thought they were great as I am from New England & not familiar with the store until the money was in their hands. I set a delivery date for mid April as I was not sure when I could get into the apartment I was renting and needed to have the rest of my things shipped from New...
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought a patio set on sale, but then found out this store did not have all the pieces. They sent us to two other stores in two different towns. Each store was supposed to have our missing items, not! We then asked them to order the items. Couldn't, item discontinued, but item in sale flier for another week! At the third store, a couple was going to get a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have purchased 3 sets of the Logitech Freepulse wireless earphones. Over time, they all wore out and split in the middle of the headband, making them useless. I kept all 3 pairs and sent them to Logitech a month ago with a letter asking for a free set. I know they got the package - they signed for it. I also know they haven’t responded - even with a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was interested in Life Alert for my grandmother. She is 80 years old. So I ordered it for her. From the way the sales man described it, sounded really great. Well I ordered it. Gave him my credit card numbers. Well later I decided it is too expensive.
I called the salesman I talked to before to cancel my order. THE FIRST THING HE SAID AFTER I ASKED TO...
The complaint has been investigated and resolved to the customer’s satisfaction.
Purchased a 2004 Kia Sedona Van from Tobin Dodge on January 20, 2008. I drove the van no more then 5 miles from the Dealer and the “Check Engine Light” came on. I called Pete my salesman and explained this to him the next day. He said it was probably just a loose fuel cap so I secured the cap and reset the computer only to have it come on again. I bought a...
The complaint has been investigated and resolved to the customer’s satisfaction.
Anyone looking to purchase furniture should completely avoid Thomasville furniture stores and products. Horrible customer service, poor quality and nothing but excuses. Made the mistake of buying from them and 1 year later issues still not resolved. I've had 2 complete replacements of product, 6 different deliveries and changing your schedule to accommodate...
The complaint has been investigated and resolved to the customer’s satisfaction.
We had reservations for a flight from BWI to Montego Bay for our sons wedding. I called & the flight was to leave 8:30am as scheduled. We sat on the plane for over three hours and then told to get off the plane and wait for instructions.
Then we were informed we would not fly out till the next morning. We missed our son’s rehearsal party and Air Jamaica...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered an anthology from Poetry America and never received it. Just received cynical slick excuses. This organization is committing internet fraud and they had the gall to come up with a new website design. I suppose a way to track them down would be through the postal inspector and through the bank that cashed the check you send them. The bank could be...
The complaint has been investigated and resolved to the customer’s satisfaction.
In August 2007 we purchased a new home before we sold our existing residence. We had TXU Energy as our electrical service provider at our existing residence. We signed up with TXU Energy for service at our new home, and we contracted for their Summer Savings 24 Plan at that home. This plan provided a reduced charge per kilowatt hour and we were under...
The complaint has been investigated and resolved to the customer’s satisfaction.
I received an email from her and stupidly paid $60. For it and have never received a reading. I am sure this site and person is a scam and plans to contact my credit card company to dispute the charge.
She said she had urgent information for me about my job or job opportunities (I am retired) and also my love life, I am a widow and at this time I do not...
The complaint has been investigated and resolved to the customer’s satisfaction.
The Sprayberry Georgia branch of SunTrust is robbing me blind. They are placing 5 day holds on local checks. They are making me get cashiers checks from the bank directly across the street if I want to avoid the 5 day hold and still I have to get the business card from the teller that generates the cashiers check so the Sprayberry branch manager can call...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a 32 inch colour TV from Wal-Mart a month and a half ago. I just moved about a week and a half ago, when I was taking the cable from the TV to bring over to the other house the part that screws to the TV came off with the cable connection. I called the customer service here at Wal-Mart and of course I didn’t keep my receipt and told them what had...
The complaint has been investigated and resolved to the customer’s satisfaction.
I don't have the best of credit so I heard that Auto Loan Finders had a program that would increase your credit score by 150 points.
I went there & bought a car, after a year of making my payments on time every month, my credit score didn't increase at all and they also said after a year of making your payments on time, you would be able to trade your car...
The complaint has been investigated and resolved to the customer’s satisfaction.
I paid my mortgage in march on citi mortages web site. Citi morgage doubled my payment and explained it as a glitch in there system. The also stated that it would take a minimum of five business days for them to credit the unauthorized amount back to me. I told them not to credit it back to me as I was $900 over drawn already because of this and stated that...
The complaint has been investigated and resolved to the customer’s satisfaction.
Think about it. If I took the time to search and file a complaint - there has to be a problem I have other things I could be doing. My experience with Sprint Customer Service has been a complete nightmare. The sales agents evidently get a commission on contract retention and will tell you anything to get your to extend and or upgrade your service. Folks do...
The complaint has been investigated and resolved to the customer’s satisfaction.
This company is been charging me a debt that is not mine. I wrote to every single collection agency that they have used to ask of proof of debt, no answer. Instead, they change the collection agency and the balance keeps increasing, I don't know what else to do. When I talked to the collection agencies they gave me a phone and address to talk to the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I just looked at my Chase credit card statement and noticed a $12.99 charge. When I called I was told that is by Privacy Guard and I needed to contact them directly. They also told me the charge has been monthly for two years! I called Privacy Guard and they told me that Chase Customer Service had verbally authorized them to do so. Called Chase back they...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been buying tires from pep boys since 1968.I own 4cars and 4 suvs. When I went in to buy tires for my suv I was told that I had to buy the road hazard warranty (a new policy of pep boys). If you check your records I have only brought back one tire because of a defect in 40 years. I went to Americas tire co. and bought 4 tires with no problems about...
The complaint has been investigated and resolved to the customer’s satisfaction.
This company is a fraud...don't ever ever order anything from this company. I ordered a Motorola v3 razr cell phone with its accessories, paid it thru paypal but I never got anything, not even a shipping tracking number. Of course my order was confirmed within minutes and the money transaction from my bank thru paypal was processed immediately...but of...
The complaint has been investigated and resolved to the customer’s satisfaction.
This company calls my house 1-3 times a day almost every day. When I answer, it goes to a recording. They never tell me what it is about.
If I do not answer, a message is left to call. When I call it is automated and I never get a real person. The message never says who the message is for.
I don't really know what or who this company is about. The only...
The complaint has been investigated and resolved to the customer’s satisfaction.
Apparently I can not have an Automatic Deposit and an automatic withdrawal on the same day.
The say the withdrawal was pending so they charged an OD fee of 37.50.
They can see the pending transaction and the pending deposit, but they still get the OD fee which is pure gravy for any bank.
To stop the OD charge every month I have to get the date changed on...
