The complaint has been investigated and resolved to the customer’s satisfaction.
An LA Fitness was opening near my workplace, so I decided to sign up and take advantage of early registration rates. I signed the paperwork and paid them an early registration fee.
The club did not open on time. It eventually opened, well over a year late. In that year, my company decided to move. Since I knew it was moving, but did not know where, and the...
The complaint has been investigated and resolved to the customer’s satisfaction.
DHL's tracking site stated they left a package at my front door. I was home the entire day in question and never saw DHL once. FedEx seemed to deliver a package to my brother that same day with no problem. After playing phone tag with customer service at DHL, it turned out that the idiot driver delivered it to the wrong address. And then when he tried to...
The complaint has been investigated and resolved to the customer’s satisfaction.
I called to get a payout on my account. I paid the said amount, but I got another bill, and they said it was from interest. So I paid that amount and they took two days to "process" my online payment, thus making me late! I owed nothing on my account but was held to a $40 late payment fee!!! Other reputable businesses would have waived the fee, especially...
The complaint has been investigated and resolved to the customer’s satisfaction.
I work for a former DOC now Pearle vision. Let me tell you, Pearle vision is horrible. Corporate is very unhelpful and the service and sales that Pearle vision has is just no good. Luxotica is the walmart of eyes. They only care about profit and could care less about customer satisfaction or product quality. luxotica owns Pearle vision, lens crafters, jc...
The complaint has been investigated and resolved to the customer’s satisfaction.
I special ordered a sofa and loveseat from Lazeboy last August, 2007. I finally received everything I ordered in November, 2007.
When the order arrived I was stunned to see that the napped fabric I special ordered was put on the furniture in different directions, making the sofa and loveseat have a light and dark effect. It's VERY noticeable. Some cushion...
The complaint has been investigated and resolved to the customer’s satisfaction.
We also purchased Maytag Legacy Series washer & dryer's four years ago. The washer broke after 2 years and now the dryer is no longer blowing any hot air. I was under the impression that these type of appliances should last much longer (the Kenmore in my last house lasted 20+ years...it was still working when I sold it with my last house).
We were lucky...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had trouble with Les Schwab's Sutherlin OR franchise. The owner is arrogant and rude. The last time he refused to sell me the tire size that was recommend in the Ford owners manual for my car. He told me that it was the wrong size tire for that wheel and that would not sell me the size I was looking for. When I left there I went to Big O who had my tire...
The complaint has been investigated and resolved to the customer’s satisfaction.
We were involved in an accident a year ago in March in Massachusetts. An Amtrak truck ran a red light and hit the van that we were driving that had prisoners in it. We were all taken to the hospital in ambulances. We have never received any compensation for this accident for are pain and suffering and loss of personal property. I have been in contact with...
The complaint has been investigated and resolved to the customer’s satisfaction.
Credit Solutions cost me a lot of money and years of damage to my credit. I believe they did nothing for the money they were paid. I was not even late on payments to creditors when signing on. Within 6 months a creditor took me to arbitration (which is unheard of). They could not get any return calls from Credit Solutions and neither could I. The damage...
The complaint has been investigated and resolved to the customer’s satisfaction.
Over 15 years ago, Sears posted a credit complaint against my credit saying I owed them money. I research and they had some guy who has a similar last name - but different mailing address, different account number tied to my social security number. Contacted Sears and was told it was taken care of. 15 years later, being harassed by NCO for the same charge...
The complaint has been investigated and resolved to the customer’s satisfaction.
They have a big sign in their store that says they'll beat any price. That's a lie and false advertising. I found the same garman 260W gps for a much lower price. When I went into the ABC Warehouse, and showed them the add with the lower price. They wouldn't beat it. I found a lower price on-line.
They told me they don't match ads that are found on-line...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was contacted via e- mail. As a group from
BMW & SINO Car Company notified me of winning this car. This party had the nerve to contact me ask.
Require me to go to Western Union to conduct money fee's as though I am a home base business employee. It is an insult that I can’t view my computer and elect to my own affairs without parties like this making...
The complaint has been investigated and resolved to the customer’s satisfaction.
Shaw’s supermarket is guilty of legal thievery in that of every price error, 95% of the errors are in the favour of Shaw’s. Most recently I was in the Tilton NH store and I had purchased a $2.49 fruit cake and the item was charged at $4.99. When I called to advise them the manager at the other end was snidely. Bad enough they stole money from me, I had to...
The complaint has been investigated and resolved to the customer’s satisfaction.
Ordered from this company on 4-1 needing my ribbon by 4-25. It said 3-6 days shipping so I thought I was safe. It never came
I emailed and emailed and no response...do not order from this company it is a scam.
I went to my bank and disputed the charge and thankfully they know me and reversed the money except for a 10.00 bank fee. They did some research...
The complaint has been investigated and resolved to the customer’s satisfaction.
My home was for sale for 9 months. We entered into a "short sale" agreement with ocwen. Our realtor had offers. We jumped through hoops for ocwen. We finally had to get a lawyer but they wouldn't even talk to him. All we ever talked to was foreigners from india. Today our home was sold at auction and guess who bought it for $100?? They did. I pushed and...
The complaint has been investigated and resolved to the customer’s satisfaction.
I took my MR2 into my local Les Schwab store, East Bremerton, Washington State, had them checkout the noise from my front end when hitting a bump. They told me the power steering rack was bad, the boot was full of fluid. Their estimate for the replacement rack was $108.46 plus labour and alignment. I took my estimate home and thought about it over night...
The complaint has been investigated and resolved to the customer’s satisfaction.
Beware of their "consultants". These are 20 something girls that really don't have proper knowledge to quote you on procedures. They billed me 9 days before my procedure and of course no refunds. When I went in for my procedure (botox and restylane) nearly everything I was told by the "consultants" was incorrect. I went through with it because I had already...
The complaint has been investigated and resolved to the customer’s satisfaction.
We had a lease for a credit card machine through Lease Finance Group that went from 2000 to 2004. Since we were not closely involved with our business during most of that time we did not realize until June 2007 -of all things- that the lease was up.
We put a stop on the monthly lease debits that were being taken out of our account. We tried 5 time...
The complaint has been investigated and resolved to the customer’s satisfaction.
Rock Hill, S.C. CVS Pharmacy - Sign says they close at 6:00 pm. At 5:50 pm on April 27, 2008, the pharmacy drive-up window was closed. When I saw the window closed, I went inside --- after driving around the building and getting out in the rain. No one was in the pharmacy. This prevented me from picking up my prescription. I complained to the CVS manager...
The complaint has been investigated and resolved to the customer’s satisfaction.
This is hands down the worst internet vendor out there. Allied Trade Group runs lightinguniverse.com, knobsandhardware.com, decoruniverse.com, floorsandsurfaces.com and several other "middleman" websites that take their profits from fronting manufacturers. All have the same rip-off style of doing business so beware. (It’s the same customer service email and...
The complaint has been investigated and resolved to the customer’s satisfaction.
We decided to use Cash4Gold after reading the great references cited on their website. We were going to sell our jewelry on craigslist.com but thought this sounded like a more effective way to maximize our profits. WHAT A JOKE! I finally received my check after weeks and weeks of waiting with no word and no confirmation that they even received my jewelry --...
The complaint has been investigated and resolved to the customer’s satisfaction.
On 3/28/08 I purchased a vacation package over the phone from Priceline.com for my honeymoon. I believed all the ads that this was the best place to book. Boy was I wrong! The representative screwed up my reservation and confirmed a different package and price than what I was charged for on my credit card. In fact they charged me a lot more than what I had...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a Viewsonic projector in Sept. 2007. After 3 months, the lamp was dimmed, on the way out. In Jan. 2008, the unit totally failed. I got a RMA number and sent the unit back for service on Feb.18th. I had been waiting patiently for a month, but nothing happened. I checked their website but the status report on their website failed to work, saying 'RMA...
The complaint has been investigated and resolved to the customer’s satisfaction.
Warning! Do not insure with geico! I have been insured with gieco since 1999. During that time, I have paid thousands of dollars to them, and they have never had to pay on a claim.in november, I was married, and chose to place my husband on my policy. Because he was ticketed for driving uninsured in 2005 (He did not realize the policy had lapsed), we had to...
The complaint has been investigated and resolved to the customer’s satisfaction.
On Dec 27, 2007 I was involved in a auto accident. I was rearended by a 16 year old female driving her parents vehicle. I was stopped in traffic at a traffic light for about 8-10 seconds, when I saw the other driver approaching me at about 20-25mph with no intentions of stopping, I turned and looked her in the eyes at the time of the impact. She was cited...
