Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Mar 21, 2008
6:39 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am truly amazed at how these slumlords can still find people to rent to.I lived in their eaglenook apts. for too long, it is a horrible experience. They never fixed anything or do any work to make their property livable. Everything went wrong within the first few months of living there. There are drug addicts in the building, they don't care as long a...
Mar 21, 2008
6:20 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Like a fool I accepted this card. I paid my payments until I got sick in February of 2008 and contacted them. I explained to these people that I was disabled and with their protection policies it should cover the charges. They charged me outrageous fees for late fees and for anytime I used the card. Also they charge a monthly fee of $10.95 regardless if you...
Mar 20, 2008
4:36 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Sometime during the middle of January, I received a call from Matt Bourgo with ALG Capital Mortage who got my attention telling me that he could get us a 15 yr term mortgage for 4.75% with no points and minimal closing costs ($1215). My husband and I discussed it and decided this would be a great opportunity for us to get ourselves in a better financial...
Mar 20, 2008
4:33 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
While reconciling our checkbook for the year we had noticed that Napster has been double charging our account for the past year. Error was due to entering same information (we thought) in to access our account. Then we find we had been charged twice a month for the service.
Called Napster to get a refund, They offered 2 months for one account only. Would...
Mar 20, 2008
4:19 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am going through a lawsuit right now with Extreme Northeat a company of scentura creations. And the Cherry Hill Police cant do anything to shut the company down. This is because these companies don't have to be registered with the towns or cities they're located in. Why I have no idea. But I do believe they have to be registered with the better busine...
Mar 20, 2008
4:15 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought my daughter some boots from this company, after 8mths they fell apart with very little use, and they refuse to do anything about it, because they only offer a 30 days warranty. If the product falls apart after that, they don't care.
Mar 20, 2008
2:41 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
A few months ago, I went into the local CPK. This was the one in Bellevue Square mall. We were seated with a bery rude attitude, and the waitress asked what we wanted to drink. We ordered 3 drinks. Before that, we asked to move seats, and she said, "Fine!...". Then, since there are free refills, we asked for differnt flavors this time. She replied with an...
Mar 20, 2008
2:36 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
While at Halterman Toyota Dealer in East Stroudsburg, PA, I was concluding the sales transaction and to finalize it I had to go to my car for the title.
Walking to the car, a "gentleman", who I found out to be a Toyota Dealer Executive was standing with two Halterman employees. I overheard several derogatory remarks directed toward Italians. I stood there...
Mar 20, 2008
2:02 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This place breaks most every rule a food establishment should have. Filthy staff, mixed up orders, rudeness and obscenities. Complaints go unnoticed. Drug use by staff. Pets allowed in store by staff family. Personal phones call by staff on duty. Verbal assaults, etc.
Mar 19, 2008
7:28 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
At the time of our interest in purchasing a Direct Buy membership my husband and I were about to close on property in Northern Michigan where we plan to build our retirement home. The night of our tour of the Direct Buy in Rochester Hills which is located near our current place of residence, it was shared with the sales person assigned to us that we were...
Mar 19, 2008
2:07 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a Casio watch in February of this year. A week or so ago it fell off my wrist while walking through the house. I filled out the appropriate web form at Casio and sent the watch in for repair. On Monday (3/10) I received a repair estimate of $40 - nearly the price I paid for the watch.
When I called to inquire why they wanted to charge me for...
Mar 19, 2008
1:56 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have booked Norwegian Jewel from February 15th to 24th, 2008 by web (reservation nr. 1501321), and I've book shore excursions too (confirmation ID 14491397).
In the confirmation, my son's (aged 16) excursions price were less than my husband and I. Once aboard, when we received the tickets, the prices for my son where higher than the booked and confirmed...
Mar 19, 2008
1:33 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought new. Std. xmission. This rice burner has had it's 4th Xmission in 2 years. Submitted claim via legal council and it was refused by Hyundai. Provided all necessary invoices proving 3 Xmissions had to be installed. Did not have the 3rd installation performed by Hyundai dealer. The rationale being that Hyundai garages may not be properly trained and...
Mar 19, 2008
1:28 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Both of these companys are in cahoots big time. You see all the complaints and still not a *** thing is being done about it. You know why? Because the less they help you the more it saves United Healthcare and more profit for Medco. Think about it. When is the last time you called Medco when anything was really ever resolved. I bet almost never. They'll...
Mar 19, 2008
1:16 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am writing to inform of a recent experience of mine that falls into the category of "poor" Customer Service management by the Nissan Motor Company. I have detailed the history of events below and am extremely disappointed and surprised at how 'Casual' my concerns have been accepted by the organization in question - Nissan Motors Essendon.
My issue...
Mar 19, 2008
1:12 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
A new policy. A manipulation of your funds.
Bank of America, apparently developed a new policy that will basically steal your money whenever they are short of funds. Complete bogus. Ive had other banking institutions and have friends who are Managers of banks, and have never heard of charging you overdrafts on funds that are pending, only when it i...
Mar 18, 2008
4:44 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Everything is great the first year, then after your contract is up, they of course raise your rates, and when you try to cancel, they only give you seven days to get their equipment back to them. They shipped the boxes by fed ex on 3/14, I canceled on 3/12, it's 3/17 I still have not received the boxes, I just told the jerk customer service idiot...
Mar 18, 2008
4:34 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In January 2008 I purchased what I believed to be only 2 adult theme parks. Anything else that was included would be free. The sales person I would say deliberately forgot to mention that my husband and I would have to attend a 90 minute presentation in order to receive our 'free hotel accommodations'. Had I known this I would certainly have refused the...
Mar 18, 2008
4:28 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On March 6, 2008, my partner Brian, had an appointment at EGW in Denver. He had, in hand EGW's current ad listing a price of $129, which was to include: A three (3) month supply of Accuview contacts.
One (1) pair of prescription glasses,
One (1) pair of non-prescription glasses (from 'selected styles'),
Two (2) boxes of contact lens solutions, ...
Mar 18, 2008
1:50 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I have eaten at the "new" Popeyes restaurant twice. The first time I had a terrible stomach ache only - but last night I had diahrea 5 times or so. I had terrible pains, and sweats all day today. I don't know what is in the spicy chicken batter but something isn't agreeing. My husband has a much higher tolerance than I do and he also had the...
Mar 18, 2008
1:20 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
To Whom it May Concern
My daughter and I recently stayed at this hotel (Four Points by Sheraton Historic Savannah) February 28th - March 1, 2008. We were in town so that she could attend the Farewell Ceremony for her boyfriend who was being deployed to Iraq the following week. My daughter stayed in room 533 of the Sheraton on Thursday night with her...
Mar 18, 2008
1:18 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On December 30th, 2007, I purchased the book "Stalking the Soul" online. The most inexpensive price listed was $79.97. Since the book had been recommended by Dr. Alice Miller and since the reviews were so "glowing", I thought I would be getting a textbook sized book or workbook-type book. I also expected a very high quality product for that price. What I...
Mar 18, 2008
1:16 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Cash advance companies approve you have you send all your paperwork and then reject you for lets say no direct deposit. In the ad it never states you must have direct deposit. Cash advance network is a rip off. They need to state direct deposit needed so they don't waste consumers time. If you work you don't need a bank statement, but if you receive benefits they need bank statement and benefit stub. Thats discrimination.
Mar 17, 2008
10:04 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
3 years after I bought my previous mattress which delivered its moneys worth, me & my wife decided to get another mattress. Since we both have sensitive backs we decided to purchase something that would last longer than 3 years. We went to Sleepys after trying out a few mattresses we short listed a Simons mattress for $700 with a 10 year warranty & Sealy...
Mar 17, 2008
10:02 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
They keep charging my card even the very day after emailing a cancel notice. Tea does not work. BBB is worthless to report to. Your Credit card company will not be able to recover your monies WuYi Source/ iw living lean charged you. Said I could return for any reason, can't find a return address or talk to a real person or cancel next delivery. So, today...