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Valerie

US
Registration date: Apr 03, 2009
716 helpful votes

Valerie’s complaints

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
This has got to be the rudest collection agency I have ever come across. They have done everything from calling over and over in a day, to saying harassing things, to actually calling me before 8 AM and telling me I am wrong it is 8 AM. Duh, I think I know what time it is, and when every clock in my house, including the computer and the cable company say...
May 08, 2008
1:15 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
All I can say is these people are the worse people. If you want money out of people, talking to a person they way that they do doesn’t get the money to them any earlier.. These people deserve to be put out of business... People are going thru hard times & they stress people to the limit, there is got to be a way this must be stopped, if anyone have any...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I cancelled my cable TV with Comcast on 4/24/08. They are still charging me for it, and when I contacted them to find out why, they said this is standard procedure. I'll be paying until June for cable TV that was turned off almost 2 weeks ago! That's if they aren't lying, again... Why did I cancel it? I was told by customer service when I wanted to cancel...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
So, Fedex is deliverying a Laptop to my house. I know I can't be there during business hours. So, even before the 1st delivery attempt, I called Fedex to tell them that, save them a trip and go and pick up the package myself at their location. Well, the cost. service person on the phone tells me that I could not do that, and that I have to wait until the...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I cannot begin to tell you how disappointed I am in sears and sears service. We have been customers of sears for the past 15+ years, everything we own has been purchased at sears. At this point I am going to be taking my business elsewhere. About 2 weeks ago (At most) we purchased a dishwasher from sears, we were guaranteed by the salesman that it could be...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
DVD-SALE-DO-NOT-BUY--Bill Knell, Author, Speaker, Paranormal Researcher, Catherine Knell, 'PROFESSIONAL INTERNET FRAUD' DO NOT SEND HIM MONEY, YOU WILL NOT GET ANY SERVICES FOR ... seenufosoverphoenix.com/DVD-SALE-DO-NOT-BUY--.html http://members.tripod.com/billknell/billknell/ebooks.html?hop=honestking PLEASE CUT AND PASTE THE ABOVE WEBSITES WARNING TO...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I would like you to know one thing first. To me, officially Fry's has the worst costumer service I have ever received anywhere. For the kind of attitude I received, Fry's will never get mine or my friends' businesses again. I will make sure to tell all the people I know to not shop at Fry's, unless someone can prove to me that Fry's is still worth our...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a couch on 2/10/08. At the time I placed the order they told me 6-8 weeks for delivery. I have been calling every week since the end of March and they never have any information for me. For the past few weeks I have been calling more often. They tell me that they will call me when it comes in-to stop calling them. First they said to expect around...
May 07, 2008
7:12 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Beware of Silicon Solar's exchange/return policy! This item was recommended to me by their sales rep, and it is the most underwhelming water pump I have ever seen in all my professional years. The pump is TINY and weak, the LED lights are dim and don't illuminate anything, and the fountain heads are of very poor quality. The solar panel doesn't come with...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
6 months ago, eight of us living at Jadawel compound near Radwah police station, subscribed to Mobily high speed internet with Mobily 3.5G coverage with speeds of up to 7.2 Mbps according to the company advertisement and the sales people at the store. We have got an unreliable HSDPA/UMTS with maximum speed of 384 Kbps. true speed is 35K down and 23K up. We...
May 07, 2008
4:32 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
In February of 06 my fiancé bought me an engagement ring from zales in Layton Utah, within having the ring for less that 2 weeks the diamonds began to fall out! I’ve had them replaced several times and had to eventually take the ring to my personal jeweller. When I took the ring in to have it cleaned for of all things MY WEDDING they told me that I would...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Are you an hr block customer that got the emerald debit card this year? Well, guess what, so did many many others! Now your patiently waiting for your tax rebate to be direct deposited since your refund was, right? Wrong! Unless you paid your fees up front, you will get a paper check, and most people I know did not pay their fees up front because the fee...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The store manager of Menards in Tinley Park. His name is john, , he is the worst customer service I bought a fan and the fan was defective and it was installed on my ceiling in my house, , I went back to explain the problem, , , maybe we did some wrong, , , at the end it was defective, , , I was willing to buy another fan and have the service man install...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Delta.com has a best fare guarantee where they claim they guarantee that they provide the best fare. If the customer finds a better fare for the exact same itinerary, the exact same fare class at a different website and submits a claim form before the midnight of the day that the ticket is purchased, they claim to refund the difference plus issue a $100...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
This letter is a compliant on the way my claim was handled by USPS. I have purchased insurance for an item that I sold on Amazon.com which was claimed to be lost (proof of insurance claim# 13071910000001015425 on 12/03/2007). I have brought the issue to Truth or Consequences, NM office and talked to John who helped to make a claim for it. I submitted all...
May 07, 2008
3:34 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Ok so my Foxtel wasn't working (having wiring issues) so I ran the company up and did the step by step instructions with them. Instead of fixing the problem it just made it worse. They offered to get a technician out to fix the problem and if it was deemed a fault of mine then I was to pay $70. The phone call was made at the end of February, the earliest...
May 07, 2008
3:29 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I want to complain about the horrible customer service that the Manager Eric Beane is giving in the Us bank located in 540 Van Ness Avenue, an Francisco California 94102. Today I went to make a transaction in this bank and I had to wait for a long time in the line even though the Manager (Eric Beane) was just sitting there, he didn't even wanted to...
May 07, 2008
3:24 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Avoid Artesian Spas at all costs. I purchased a 2004 top of the line Piper Glenn. Its product is average to say the least. Aside from a main control panel malfunctioning twice, a pump going out and all the plastic control knobs discolouring but the warranty is worthless and the company customer service department is deplorable and abusive to the...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a bad feeling from the start about this company, but I ended up going to the 1st and 2nd interview just because I was desperate for a job. they make it seem like its a dream job- you get to have your own office, hire people, etc. and that we would be making tons of money (during training too). So I go to the orientation and then the day after that-...
May 07, 2008
3:04 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
If GE Monogram put more effort in designing a quality product than marketing it as a quality product perhaps it would work correctly. I have had my GE Monogram Trivection Oven for 2 months and have used it all of twelve times before it failed completely. I am now on my third service call and the oven still does not work. The repairman cannot even access the...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Phoenix hard parts employs nothing but liars. They will not refund your core. They have told me on the phone for the last 4 months that everything was fine on my core and I should receive my check any time now. They will only let you leave messages for Sheila, the accountant, or Frank, the owner and neither will ever return a phone call. Not to mention the...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Financed Furniture bought at Haverty's through Citifinancial. However, they didn't mail a statement until the 1st bill was late so they charged a $39 late fee and finance charge, after we went to Haverty's and told them we haven't got a bill yet- they said don't worry- you will!! Yes- we did FINALLY- What a great deal- it was suppose to be no interest until...
May 07, 2008
2:09 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I had options in altria 2 months before the spin-off of Philip Morris intl. I talked to one of their reps 2 weeks before the spin-off and he reassured me that I would have adjusted options to reflect the spin-off. The spin-off happened on a Friday night and opened Monday morning. When it opened Monday my options were up a good amount. I tried to sell them...
May 06, 2008
9:44 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Every time I have a problem with a phone from T-Mobile they want me to sign a 2 year contract extension for them to fix their problem. I bought a Motorola phone and software, but the phone is defective and the software does not interface with the phone as advertised. These people are interested in company service and they have left customer out of the mix...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ASC has had me fax paperwork 3 times for a short sale, and almost 2 months later, we still don't have any information. I can call every 15 minutes, and get a different answer every time. Before this, I applied for a modification. One representative told me we made too much money, and the next time, a different representative told us we didn't make enough...