The complaint has been investigated and resolved to the customer’s satisfaction.
I get calls on the first of the month and I never had one late payment. They answer from India with "Option One Collections«. They are very unprofessional. I finally had enough and started recording their phone calls and told them never to call me again. Of course they called again and I recorded that also. Now I can get them in small claims court for $1000...
The complaint has been investigated and resolved to the customer’s satisfaction.
Moved in new house in 1987. Lots of rust in water. Called Culligan. They tested water and recommended their exchange tank rental unit. Despite acidity recommended no treatment of acidity.
Over years had far too many hot water heaters and new elements. Always lots of rust in heater (and some spots on clothes). They tested again...said all was fine; said I...
The complaint has been investigated and resolved to the customer’s satisfaction.
Just to let everyone know, they do NOT have a license to sell the vehicles they have re-poled or that are on their lot. They DO NOT follow the law as far as having your title within 14 days of purchase nor do they have the vehicles inspected which is required by any auto dealer before selling a vehicle. Stay away from them!! It took me over 3 months to get...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was approached by a representative for JRP and went to an introductory class. They seemed like a legit company and so I paid $2000 for my daughter to take classes and have auditioned one a month.
About 3 weeks ago they called to inform me that they were "moving" to a new location and classes would be halted until Mid-May. I called yesterday 5/7/08 and...
The complaint has been investigated and resolved to the customer’s satisfaction.
I called to get a closet repaired, it was my 4th attempt - they transfer the call to numerous places, and ultimately you get someone's voicemail or they hang up on you all together. I spoke to a guy named Robert and he said my warranty was 7 years and I never received a copy of the warranty which he said he would fax to me. I still haven't received it. I...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have ha money taken from my account several times but never received the product. I called to file a complaint, now they claim I ask for it to be sent to CA. Now why the *** would I do that when I never in my life have ever lived outside of IN. No-one will just get me my money back! It’s total ###! How many times must I call these people to get my money...
The complaint has been investigated and resolved to the customer’s satisfaction.
It's either Capital One Auto or Chase Auto. Out of about 100 calls one person told me and I'm not to sure which they said.
They call me several times a day, treat me with no respect. Don't answer my questions. They ask for someone I've never heard of before. They say they will remove me, it's been 2 months. A minimum of 4 calls a day. I ask for there...
The complaint has been investigated and resolved to the customer’s satisfaction.
Calvary has been harassing me for months now. They repeatedly call me asking for someone else who I don't know and I know the two families who have lived at my residence prior to me. I've lived here 2 1/2 years.
I get calls from a computer and am told I have to call an 800 number to be removed. When I call, I have been hung up and treated sarcastically a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a living room set from the RoomStore in Richmond, VA in February. Because of the colour I wanted, it had to be "Special ordered". 8-10 weeks the salesman said. It's May (almost 12 weeks later) and I still don't have it, and they have no idea how much longer it will be until it comes in. It's one excuse after another. First it was the factory'...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered sod to be delivered on Wednesday. I called the night before and was told it was cut and on the truck and would be delivered ordered sod to be delivered on Wednesday. I called the night before and was told it was cut and on the truck and would be delivered the next day on schedule.
The next day my crew was here until noon when my husband sent them...
The complaint has been investigated and resolved to the customer’s satisfaction.
When Dorothy Colbert hired me on July 27, 2007 in the Lakeland store, she said that I be 30-34 hours of week, if that was okay, and I said it was fine because I could work myself up. I been putting hours in the store, as you could look at my account when I clock in, I have over thousand hours because of the others cashier when they don’t come in. I think...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have gone to Sonic for food and drinks for years. Lately I have been getting "slime" in my cup. Everyday I stop while I'm out to get and ice tea with extra ice. Twice just recently I have been getting all the way to the end of my drink and see something dark at the bottom. It is SLIME! What is it doing in our drinks? Better still, what is it doing in your...
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a laminate flooring at the end of March with Express Home Services. We couldn’t have been more pleased with the salesman and how well he sold the company not only on their product but their wonderful customer service! That quickly ended as soon as the installers entered our home.
The company promises next day installation. Ours was scheduled 3...
The complaint has been investigated and resolved to the customer’s satisfaction.
My son cancelled his account and they still charged him the following month... Incurring $40.00 in overdraft fees (he's 16 with very little in the bank). When I went to cancel the account today, I found that I couldn't do it over the internet - had to contact them by phone. We are going to have to close his account so they will stop drawing money out. They suck!!
The complaint has been investigated and resolved to the customer’s satisfaction.
I shopped at TJ Maxx today and I saw some great jeans on a rack. I thought they would make an awesome present for my girlfriend who really likes this particular brand.
The sign on the rack said $79.99. However, when I went to the checkout, they came up at $99.99.
I told the cashier that the price was wrong. We could both clearly see the sign and the nice...
The complaint has been investigated and resolved to the customer’s satisfaction.
I've had my secondary mortgage loan with SLS for about 1 1/2 years. This is the only bill I've actually had to write a check for and mail in, as the on-line payment feature costs 5.00 a payment to make, even if you are making a payment on time. Keep in mind, they are the ONLY company I deal with that charges a fee each time you pay on-line.
I recently...
The complaint has been investigated and resolved to the customer’s satisfaction.
I defaulted on a Sallie mae loan yes things happen so I made arrangements to be on a payment plan 460 for 3 months then 250 for 4 months then 2 payments of 1600.00 bucks to settle the loan I worked over time on my new job to get the money and it hurt... I was told I would get a letter saying the loan was settled called after the funds cleared they said it...
The complaint has been investigated and resolved to the customer’s satisfaction.
I would like to start by saying that I have had two vehicles financed by Chrysler Financial. My first, a '05 PT Cruiser I bought brand new with 60 miles on it at a 4% interest rate. Drove it, loved it, never a problem, and always paid more than what my set payment was. So, why not continue business with a relatively problem free company right? It was my...
The complaint has been investigated and resolved to the customer’s satisfaction.
The eyeglass world in Louisville ***!! I have never experienced such poor service. They were willing to take my $500 at the store, but when I failed to receive my contacts, they said a refund could only be issued through "corporate". They said contacts would be in 2 weeks and after 6 weeks of no contacts, I asked for a refund. There has been no apologie...
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a living room set from marlo and scheduled delivery for 30 days after the purchase. I went for almost 2 months without a living room set. They did deliver the sofas but the coffee table and the chair was a miss match. When I called the main office I was told that the items I had purchase where no longer available and that I would have to take...
The complaint has been investigated and resolved to the customer’s satisfaction.
Unfair collections $22.61. Debt is not my debt. Victim of id theft. Never had an ebay account fixing to turn me over to collections for this debt sent them a 4 letters in the mail saying I am victim of id theft, they refuse to do anything. Charging me a 1.5 Apr late fee every month. Keep on sending harassment e-mails have told them to stop. I have made a...
The complaint has been investigated and resolved to the customer’s satisfaction.
MasterCard's Merchant Rules prohibit merchant's from requiring identification to process a credit card transactions on signed credit cards. After dining at IHOP I provided my MasterCard for payment and was asked for ID, which I declined. They asked for another form of payment as their "policy" required ID. I told them I had no other form of payment and wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
American Home Shield LIES. My AC compressor blew up on Sunday. The unit is 16 years old - my husband is disabled and undergoing radiation now - we live in Florida and it's hot and humid. They sent a man on Mon. - he had 48 hours to put in just a new motor - not a whole new compressor. We were dying of the heat - knew we needed a whole new complete unit -...
The complaint has been investigated and resolved to the customer’s satisfaction.
I just received a bill for about $744 for the previous month of service, to my surprise, as my bill is usually around $70 or so since I move into this new resent mid last year. I later found out after, speaking with the customer service, this is because for the past 5 month, they have been using an "estimation" of the gas usage. As it turns out, I actually...
The complaint has been investigated and resolved to the customer’s satisfaction.
When a person calls to order a product from this company your Manipulated, and badgered into purchasing more than you called for, other companies will respect you if you say your not interested in extras, however this company FORCES consumers into trying to purchase products they don't want to order.
When I contacted them to complain about their so-called...
