Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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0
Comments
3951
Valerie’s complaints
Apr 11, 2008
1:07 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
KLM charged my debit card twice for trans-Atlantic flight tickets and the debit came mid-way through my visit to the USA. This has left me with no money to settle a hotel bill and the threat of arrest not to mention 2 missed meetings that formed the very basis for my trip. No 24hr customer support has left me with no-where to spend the night other than in...
Apr 11, 2008
12:51 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a Kithenaid washer and dryer 6 years ago, thinking we were buying quality products. We are a 2 person family who only use the appliances on the weekend.
We have had 2 out of warranty service calls on the dryer and 3 out of warranty service calls on the washer. We finally decided to cut our losses and buy a new washer. We will never buy Kitchenaid again.
Apr 11, 2008
12:20 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I sent in my 'shipping fee' for the firms 'free coffee' and 'free coffee maker' and received the product in the time advertised. I used the coffee maker about 12 times in three weeks and now the maker does not work. The 'time' window revolves rapidly changing the hours continually, but does not power up the unit. It is a worthless piece of Chinese junk.
Apr 11, 2008
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We have a Cole Sewell storm door, owned by Pella. The door is deteriorating from the inside out. They will do nothing because the door was on the house when we bought it! It is the materials used in the door and they will not stand behind their product!
Apr 10, 2008
11:48 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
A contractor laid tile on three different rooms leaving cracks between the tiles. I've tried several times to get him back out here and he won't come back. Not only the cracks, but he did not put my molding back on. I can't find the molding anywhere. Some tile in the kitchen is lower than the rest. Looks terrible. He also cheated me on the money. I also had...
Apr 10, 2008
11:43 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Agreed to purchase bedroom furniture from J.C. Penney (somewhat hesitantly), agreed on a date for delivery. We did our part to prepare the room. We were given a window of 4 hours (all of which was during the work day which required someone to take off). The bottom line is that George Moving and Storage (contractor) called 4 1/2 hours later to say they were...
Apr 10, 2008
5:25 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Looking for more people who are having this same problem. I booked a wedding chapel for me and my fiancée’s wedding using my wells Fargo check card. Ok. I checked the balance a few minutes later, and it was on my account, taken out and all, for like 3 days. Then today I checked my balance, and the transaction is no where on the site. I’m willing to bet it...
Apr 10, 2008
5:21 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Do not bank with Wells Fargo!!! In the last couple of years I have had a few bad experiences with Wells Fargo. My credit account has been closed few times for no reason and without a notice (phone, email, mail, etc.).
Today, for the 3rd time in two years, Wells Fargo has closed my account without a notice and for no reason. I've been a Wells Fargo...
Apr 10, 2008
5:11 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Responded to online add on April 4 that had my name and hometown listed as having unclaimed money due. No disclaimer or anything else on ad. Opened ad and found I could not get any info unless I registered for 34.95. Disclaimer on the opened ad (under Disclaimer link) had nothing about any cancellation policy.
Registered and found my name and hometown...
Apr 10, 2008
5:06 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Be careful if you fly on Delta because if the plane is too heavy, the people who checked in first will have their bags left behind. We came early, had only one light bag each and had a simple flight for JFK to ATL. However, while people with giant boxes made of duct tape that were probably 75 lbs were walking off with their needless luggage, our clothe...
Apr 10, 2008
5:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
During the past week I attempted to order service with AT&T Wireless. When their credit department was unable to access my credit report I was directed to contact Equifax. I contacted Equifax and determined that my telephone numbers needed updating and this would be completed in 72 hours. When I called AT&T Wireless back, 4 days later the representative I...
Apr 10, 2008
4:51 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had difficulty with my phone service. The problem is that I could
not find any contact information for the upper management. I am writing to
let everyone know how to find it. You have to look in the menu for finding
employment with them. Careers at WOW! At the bottom of the homepage, to the
left is a list of areas, click on Management Team. Here you...
Apr 09, 2008
5:43 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
After signing up to use this service for the first time, I got to a screen that said it had to 'verify' my identity. It had 3 choices of questions, which involved my old loan accounts, credit accounts, and street addresses. A little too much to just 'verify' my identity. When I left the website and tried to go back to it, there was no member login anywhere...
Apr 09, 2008
5:38 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
About two years ago in May or June of '06 my automobile was stolen. My insurance company provided me with a rental car (Chevy Aveo) from Enterprise Rent-A-Car for about 30 days. Fortunately my automobile was recovered and my insurance company took care of the repairs. After my automobile had been repaired I took the rental car back to Enterprise Rent-A-Car...
Apr 09, 2008
5:06 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This is one of the top rip off mortgage companies in the USA right now. They keep agreeing to certain thing and never go thru with the agreements and lie about everything. This mortgage company needs to be fully investigated for fraud. I can’t get them to return my calls at all now, they are trying to make it so I default on my loan, by saying I have never...
Apr 09, 2008
4:52 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
It is not only about this day, but the entire process I have experienced owning this vehicle. I bought it NEW in December of '04 so its been owned and driven less than 3 1/2 years.
There are 3 times I brought it in for service from when I bought it until the last invoice the service rep. could print out. So within the first 6 months of owning it, I had to...
Apr 09, 2008
4:16 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On October 27, 2007, I received a call from a representative from Bell Canada. A bell representative asked me if I would like to receive a new 'wireless' modem, no charge for this. It would increase speed of my computer by 20%. (Guess what, no increase in speed) I accepted the offer. But wait, bell Canada had an exceptional 'promotional offer' if I wa...
Apr 09, 2008
3:38 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Today I had a few friends over for the weekend and around noon we decided to go pickup some Taco Cabana. I personally love taco cabana and have never had this type of problem with them before.
We got to the ordering box in the drive thru and my partner started saying our order as well as our friends’ orders in the back, and the lady was super rude asking...
Apr 09, 2008
2:13 am UTC
Apr 08, 2008
5:24 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On the GoDaddy website, they promote primarily 6 hosting versions. Those displayed are 3 versions hosting only, 3 versions with 'Quick Cart' service. To be sure I would get the services that I needed. I followed through their online Wizard that asks questions pertaining to the use of the website. I indicated that I needed multiple access, downloading(such...
Apr 08, 2008
5:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Cash Call hounded me to take a loan. When I got the terms I told them 'no'. The money went in my account anyway and when I called I was told... too bad... when I filled out my app online that was my approval. I told them I was only paying the 5k and then would stop the payments. They YELLED at me and threatened me with paying almost triple what I borrowed...
Apr 08, 2008
5:14 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I searched the net for 'Canon PowerShot SD790IS 10MP Digital Camera with 3x Optical Image Stabilized Zoom' the best price I got was $229.95 from amazon.com so I naturally placed the order, received a confirmation and thought I was going to get my order in a few days. Well the next day I received this email:
Greetings from Amazon.com,
We're sorry, but the...
Apr 08, 2008
5:10 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Cory Clemens account manager for Alliance One called to tell me I owe money for an unpaid ticket, he mentioned a license plate number which I never heard of. I told them they had the wrong person to no avail. I asked for some type of documentation and all I got was a fax with an amount of 439 dollars and my name in it, no driver's license number, no social...
Apr 08, 2008
5:07 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
April 4: Bought Motorola i425t phone through Boost Mobile and paid 20 dollars to put minutes on it. Went home, charged the phone and then called on a LAN line to activate the phone. Customer service was real nice. Activated my phone immediately but forgot to activate my Web access. Called to fix problem and they did. I was told to wait 24 hours to use web...
Apr 08, 2008
3:39 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was eating a can of progresso beef and vegetable soup and found a worm. It was about an inch long, white and had big dark red eyes. I emailed in my complaint and have not heard anything back from them. I wonder what kind of hazard analysis critical control program they have set up to keep out physical/biological/chemical contamination. If a worm can get in, what else could?