The complaint has been investigated and resolved to the customer’s satisfaction.
Every get a grocery store club card? Is your telephone number and address correct on the card? Do you even know how to update your info? Well you might want to make sure you do or your information could be routed to someone else's card. I have had a grocery store club card for many years possibly as many as 12 years. Recently I need to get a copy of some...
The complaint has been investigated and resolved to the customer’s satisfaction.
This place sucks to work at. The first week I started working there was when they started giving me trouble. I was invited by the lead supervisor to make suggestions to improve productivity. I thought I was qualified as I had just come there from Caremark after their Dec. layoff. I typed up a page of suggestions like a proposal. I was hoping to get a raise...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a very expensive extended auto service warranty which claims to be bumper to bumber to protect my engine and other electrical and mechanical components on the engine of my 2002 Corvette convertible. However, it seems that when there is some part that is screwed onto the engine (Air injection engine check valve) which sends a "check engine" light...
The complaint has been investigated and resolved to the customer’s satisfaction.
On April 27, 2008, I purchased the Motorola
HomeSight security system from Amazon.com. Once the order was placed I
was told that I would be receiving the security system from Axsecure.
I really didn't think that much of the notice because I believe I have
received other items from other sellers on Amazon's site anyway and so
far I had no...
The complaint has been investigated and resolved to the customer’s satisfaction.
Hypotec Lending used a bait and switch type selling practice to get a hold of personal information and documents.
Received a call from Hypotec Lending on the 24-25 of April 2008 about re-financing our property. Talked
with a person name Anne Udoh (877-847-8047 ext. 2232). She was going to talk with an appraiser and get back to me on Monday with re-finance...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have just received my shipment from Access USA and in the shipment a dress from Neiman Marcus has gone missing. It was included in my invoice, it was also taken off my record but the dress and the receipt is not in the shipment.
This is not the first time that they have messed up my shipment. They have once lost an item from Nordstrom, and have also sent...
The complaint has been investigated and resolved to the customer’s satisfaction.
After going back and forth with Wirefly Live Chat and emails to customer support, they will not replace a defective cell phone charger without me first paying for a new one, sending the defective one back, and then "maybe" refunding my cost of the new one.
These people put up a good front until they sell you something, and then "good luck!"
There are many...
The complaint has been investigated and resolved to the customer’s satisfaction.
I would like everyone to know how absolutely unprofession and horrible sears home improvement customer service really is. I had called sears for a siding consulation. The first available appointment was over a week out, but I accepted. The day of my appointment, only hours before, they cancelled. When I called and asked to reschedule asap, I was told that...
The complaint has been investigated and resolved to the customer’s satisfaction.
Be very careful conducting business with o'reilly auto parts. Look close at their return policy. If you use a credit or debit card and need to return a defective part, they will only credit the original card. This means if you change bank accounts or credit cards, you will be stuck holding the defective part. This policy is an outrage. They are ripping...
The complaint has been investigated and resolved to the customer’s satisfaction.
We have been shopping for a car for almost a month now and since, have been trying to find a good deal from various dealerships.
Until now I had never considered a Nissan vehicle and my concentration was primarily on American makes.
In this competitive world and with ever rising gas prices, it's hard to not consider Japanese manufacturers and thus came...
The complaint has been investigated and resolved to the customer’s satisfaction.
Tracfone has consistently recorded up to double 'units' (minutes) on my dialed and received calls. I have called them repeatedly about the issue. Speaking to three different tech reps over the past three months, I have provided details on the number of units I began with on date 'x', the number of units I should have been charged for my total dialed and...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased tickets to travel International through Expedia.com. Upon receiving a blank change in schedule to my email. I called Expedia.com and they inform me that the International airlines change the schedule to where a six hour flight went to 15 hrs. Upon reviewing my bank statement Expedia.com gave the International airlines my credit card information...
The complaint has been investigated and resolved to the customer’s satisfaction.
We moved 9 months ago. Called and cancelled our service with LocalNet (ISP) last June. Asking them specifically if we needed to do anything else. Nope...we were set! (They did NOT request a letter at this time)
Fast forward to yesterday. We get a bill claiming we owed the for January and February of... this year. (6 Months after we had moved to a different...
The complaint has been investigated and resolved to the customer’s satisfaction.
Vistaprint.com is tricking consumers into their reward program. They offer cheap printing services. However, once you order, you are enrolled into a reward program with a monthly fee of 14 usd! You will get an e-mail about the membership, but it is confusing and misleading. There is no explanation as to how much you will be charged or how long does you...
The complaint has been investigated and resolved to the customer’s satisfaction.
After a year and a half of on time payments, I called to change my due date and was told my grace period was changed to the end of the month. The 2 months following SLS posted late fees on my account.
After writing to complain, SLS claims they told me I could send post-dated checks, and that they never agreed to change my grace period. This is a *lie*...
The complaint has been investigated and resolved to the customer’s satisfaction.
It seems that when I had need to have my windshield replaced under the "full glass" coverage I met with a few snags.
The original place I went to have my windshield replaced clarified that they have consistent issues with Encompass paying on time due to Encompass' use of third parties.
He went ahead and tried pre-authorization. They said that it was fully...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was a customer of HMS for three years and had only called them once for a stove problem. Recently, I called them for a problem related to groceries freezing up in refrigerator. They sent a technician which came in and without any running diagnostics, ordered a replacement for thermostat. He did change the thermostat but it didn't resolve the problem. The...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have repeatedly had to call Hughesnet service department to investigate why I had such a poor or no satellite signal (non-weather related).Once your call enters into the technical department you are speaking with someone in India? The answer to my question about signal strength from this person in India was " do you utilize a Google tool bar, if so...
The complaint has been investigated and resolved to the customer’s satisfaction.
On two computers I've installed recently Printing from the internet is not possible because of the size of the print and distortion of the page. This happened on both computers at the same time. I am assuming it was from an upgrade from Microsoft. Microsoft is not supporting many vendors printers and provides no tech support other than 90 purchased support...
The complaint has been investigated and resolved to the customer’s satisfaction.
On April 13th, I dropped off my Craftsman model weedeater to have the trigger replaced. It took me almost 10 minutes before anyone even came over to help me, which should have been my first sign to run out the door. Once someone finally came to help me I told them what was wrong with the weedeater and the work I wanted done. They could not find my name in...
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband was contacted by American Reading Club a couple of months ago wanting him to purchase multiple magazine subscriptions at a discounted rate. He never received anything in the mail and was contacted about 3 months later by a representative of the company demanding money & threatening to turn us in to collections. They conned our debit card# out of...
The complaint has been investigated and resolved to the customer’s satisfaction.
Ordered the coffeemaker on 4/26/08 Received shipment 5/8/08. They sent me a coffeemaker: 1.that was not the model I even ordered and, 2. HAD BEEN RETURNED TO THEM BY ANOTHER CUSTOMER BECAUSE IT QUIT WORKING AFTER A WEEK!! How do I know this? THEY INCLUDED ALL OF THE OTHER CUSTOMERS PAPERWORK IN MY BOX!!! and the coffeemaker had clearly been used. I emailed...
The complaint has been investigated and resolved to the customer’s satisfaction.
We bought airline tickets on 2/22/08 for San Juan Puerto Rico for 5/3/08 to 5/10/08. We flew us air to San Juan and flew delta on our way back. We were charged for 2extra bags by delta on our way back even though we bought the tickets before the rule change on 2/26/08. The delta person was rude and did not care that we had flown down before the change took...
The complaint has been investigated and resolved to the customer’s satisfaction.
Words cannot express the disdain I have for this company, their incompetent staff and their lack of ethics.
They should be dismantled and anyone with any sense should avoid them like the bubonic plague.
I had Verizon for 8 years without a problem, one day some sales (snake oil) merchant from Charter convinced me to switch to what seemed like a better plan...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had DirecTV for 5 years. DirecTV was unwilling to work with me on getting my bill down to affordable levels. No where online or on my receiver did it say that after I ordered ppv sports packages I couldn't get at least a credit for the unwatched portions of those packages. Apparently you are supposed to go to the website and find this out before you order...
