The complaint has been investigated and resolved to the customer’s satisfaction.
4-20-08 I made a purchase at Lowes. The cashier did not bag instead left my roommate to do it. Also he sat a rake I purchased behind him causing us to leave it behind. We had to return again to get it. I shop there often but this person made me think about not returning to shop there. I am a credit card holder with Lowes. I have never before been treated so...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a Schwinn bike for my son in Jan 2008. The bike started to have problems after the first 3 weeks. The chain would continually come off the rear wheel. Finally it completely pulled into the rear wheel, broke two spokes and destroyed the rear derailer. I took the bike to Target with receipt within the 90 day window for repair. It is now almost mid...
The complaint has been investigated and resolved to the customer’s satisfaction.
My 2003 Ford Escape has peeling gold paint. It is coming off the lift gate, a place where it is unlikely to get stone chips. It was built in Kansas City. Ford says no one else has complained about this issue, yet I see it on a number of posts.
The local body shop says it was a factory defect, yet "customer service" says only a Ford engineer can make that...
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to RAC looking to purchase a television. My credit isn't that bad, and I have credit cards and am able to purchase a television elsewhere. What I liked about renting was that if something happened to it they would give me another and fix it or replace it. The same goes with a couch. I was buying one every three years or so and liked the fact that we...
The complaint has been investigated and resolved to the customer’s satisfaction.
DirectBuy is a complete JOKE, the ownership is beyond unprofessional and management is totally poor, this is for the Vancouver location...Save ur money!! I just found when I was at the showroom that the Sales reps were rude, I heard that the stuff that comes in is always damaged, comes in with missing items, takes ages for it to actually get there and...
The complaint has been investigated and resolved to the customer’s satisfaction.
Got rain checks for sale item and out of 8 stores locally none sell on a regular basis only as sale item was out on 2nd day of sale what kind of scam is this all 8 stores out by 2nd day, the product was charming bath tissue 12 pack the basic design. All the eight stores had al the other kinds and packages of all charming but not the basic brand. Why would...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a four year old Maytag Neptune washer that has a worn out spin bearing and I am looking at anywhere between $500 to $700 dollars of repair because it is such an involved repair. After checking on the web, this is a very common compliant about Maytag's Neptune. Maytag customer service--what a joke--only could offer me a 15 percent voucher the purchase...
The complaint has been investigated and resolved to the customer’s satisfaction.
3 days ago we got a message on our tv stating that our HD Directv receiver was looking for satellite signal. We thought that it was due to the weather, even though it was a nice day. After 2 days and several attempts on fixing the problems we decide to pay for the protection plan, wich has a monthly fee, so we can be covered in the future. Today, we were...
The complaint has been investigated and resolved to the customer’s satisfaction.
We took my immaculate 2003 Ford F250 Diesel Crew Cab Pickup truck to get a "fair evaluation and a great price» for it. The pushy Asian kid talked our ears off with all of the "feel good" CarMax BS for a good 15 minutes before he finally took the keys and had his appraisal guy look it over. He drove it for 3 minutes, looked around it, and disappeared for 20...
The complaint has been investigated and resolved to the customer’s satisfaction.
I went with H&R Block from the recommendation of a friend. Never again! This was my first and last year with them. I got the Emerald Card crap and I regret it. The fees that H&R Block charged were extremely high and I wish I would've stayed with my small town tax preparer. I paid the $300+ fee upfront and the money was available the next day. It was my...
The complaint has been investigated and resolved to the customer’s satisfaction.
May 9, 2008 - I had my hair done today at Kenneth's Salon, located on Stringtown Road in Grove City, Ohio. The lenght and color is fine but the cut is the pits; when I get my hair done, I expect it to be "done" and looking better than when I went in. Ron Newman, the "master designer and master colorist, " asked what I liked. I replied that I wanted to look...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a brand new SRT8 Chrysler from your Park Dodge Dealership in Lexington Park, Maryland in February of 2006. I have had nothing but problems with this Service Dept.
My vehicle currently has 34, 000 miles on the odometer. I have had 3 sets of front tires on the vehicle. I called last Friday to make an appt to figure out what was going on with my...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had cancelled my membership a year ago and they were still pulling money out of my account. I called the corporate office and was told it would be 3-5 days for them to process my request for a refund. I have called and spoken to every employee, supervisor, and the manager of the corporate office and they have been nothing but dishonest and deceptive.
The...
The complaint has been investigated and resolved to the customer’s satisfaction.
The lg front loading washer died after four years of regular service. It was filled with black mould and couldn't be fixed. Paid 1, 600 bucks for it. Piece of junk that couldn't be repaired. Same for my lg plasma tv. Bought at the same time the picture is shot. Yellow streaks through the picture. Paid 4, 500 bucks. Lg doesn't give a rats * about customer...
The complaint has been investigated and resolved to the customer’s satisfaction.
October 07 my husband and I with another couple visited Branson. To get discounted show tickets we agreed to a vacation presentation with VTC, LLC. Their program does not work the way they said it would. They are more expensive, not cheaper and rude and unhelpful. Contacted them. No compromise or willingness to make the customer happy. Time frame did not...
The complaint has been investigated and resolved to the customer’s satisfaction.
I brought my px250 on 12/12/07 the first ride I had on it the lights came off, the next ride my turning lights stop working the right side then the left side. Three weeks later the bike stop run. I am not pleased with your bike. I call baja for help and all the people they had me call do not fix bikes. I need help getting it repair. (773)330-3760 the...
The complaint has been investigated and resolved to the customer’s satisfaction.
My daughter purchased a new Ford Fusion in our hometown in LA. She was driving home to Gulfport, MS and noticed her tire kept going flat & she kept stopping to put air in it. At this point the car only had 300 miles on the odometer.
In Gulfport she took it to Butch Oustalet Ford and was told since she didn't purchase it from there they couldn't do anything...
The complaint has been investigated and resolved to the customer’s satisfaction.
I've just finished rebuilding my home and the house next door after Katrina.
Since I was forced to do most of the work myself, I purchased a large quantity of sheetrock, electrical and plumbing parts and all the other needed to totally rebuild the two houses.
To save on trips back and forth, I frequently bought a few more items than I needed. During 2006...
The complaint has been investigated and resolved to the customer’s satisfaction.
The program that Chase offers protecting you against fraud is a fraud its self. Chase failed to contact me when they were the ones putting charges on my account for their "Fraud Protecting Program." When they first told me the about the service I said I was not interested. The refused to cancel it, saying I could not activate my BP gas card, and I could...
The complaint has been investigated and resolved to the customer’s satisfaction.
RCA 42" LCD HDTV
Model: L42WD22
Purchased on 06/10/2007 at Wal-Mart
One-year carry-in warranty
11/07/2007: The sound failed on 5-month old TV. I called RCA Tech Support and was advised to take the TV, along with the sales receipt, to the nearest warranty repair center which entailed an 80-mile round-trip.
11/20/2007: Having been without a TV for 2...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a vehicle in October of 2007 which is financed by 5/3 bank. My first payment was on time however the teller did not realize that the bank does not accept credit card cheques. I called the bank because I didn't receive a receipt and was told that I can make my payment with the next month's payment d/t that error. I went to the bank to make the...
The complaint has been investigated and resolved to the customer’s satisfaction.
HSBC shut down my equity line of credit for no reason. They said it's because of deterioration credit but I provided them with credit scores from all major credit agencies but they are not interested to hear about it. You cannot talk to anyone who has authority to either advise you what basis was used for their decision nor to discuss evidence you are...
The complaint has been investigated and resolved to the customer’s satisfaction.
After having my last four cars financed through HSBC over the period of about 13 years, HSBC repossessed my car for not paying my note after 2 months. I decided I couldn't afford the notes so it was a blessing. In any case, I have been paying the collection agency the balance, on time for 8 months and just got a call from them offering a settlement of 35%...
The complaint has been investigated and resolved to the customer’s satisfaction.
I attempted to make a bonus time reservation to any of the properties in Myrtle Beach and was told that nothing was available. I usually check back daily to see if there are any cancellations. Today when I attempted to go the blue green online member site to check I accidentally stumbled across this site on google - www.bluegreenrentals.com
Being curiou...
The complaint has been investigated and resolved to the customer’s satisfaction.
Last year, due to a move, I had put my phone line on hold until I was settled in. I contacted primus to ask them if they could suspend my long distance, as the phone line was not going to be active. They confirmed that they would, and I thought I was set. Turns out, I was not. Even though my phone line was disconnected for 5 months, I received a regular...
