The complaint has been investigated and resolved to the customer’s satisfaction.
I was in Oklahoma and decided to mail my packages home to Hawaii. I had three boxes to send and when I was asked how I wanted it sent priority or standard mail the postman told me that packages don't go on a ship anymore for standard mail and it would take 2-6 business days well, it has been a month and when I went to the post office to inquire about my...
The complaint has been investigated and resolved to the customer’s satisfaction.
Ordered soccer jersey 3-23-08. Sent numerous follow ups about status and have heard nothing. This company is a rip off. I would never order anything from them. Tell everybody you know not to order form them. I have contacted E-Bay, Biz Rate, Nike, Better Business Bureau. They will be kicked off the internet and pursued by law enforcement in Thailand.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am with Saxon mortgage Services. For the past two months I've submitted 3 time my own hardship application for a modification of my adjustable monthly mortgage interest rate which is currently at 10.9%. Every time I follow up they claim they have misplaced the application or never received the fax. There giving me the run around and are not being...
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I have been taking both of our cars to our local Tires Plus for a few years now because they're close and open on Sundays, which is very convenient. We took our 2000 Chevy Malibu for a routine oil change in early August. They also recommended a coolant system flush, and we went along with it. However, the next day my low coolant light came on...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was contacted at 5pm on Wednesday, March 5th by an NES employee regarding an 'urgent business matter'. I returned the call because I was unsure who she was, what business she worked for and what the 'urgent business matter' entailed. When I called back, I was NOT told by her that she was a 'debt collector attempting to collect a debt and that any...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have also experienced the same deliberate deception and increase in price of the pool. I spoke with an attorney today and if you have signed a contract send them a cancellation letter immediately even if after the 3 days, and whatever you do, do not allow them to install the pool or you will be obligated to pay their ridiculous price for sure.
There must...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was charged interest in January of $400. It was supposed to be interest free for 25 months, but they said my payment was not received after my check cleared. I called and was told it would be corrected. It is May now 5 months after I sent my payment, and I can still not get this corrected. I have talked to one person twice and another person three time...
The complaint has been investigated and resolved to the customer’s satisfaction.
On May 7th, 2008 I went online to order flowers for Mother's Day from FTD.com. My girlfriend and I ordered flowers for both our mothers.
Ten minutes after we place our order, I get a call from a FTD customer service representative stating that "the flowers that I have chosen are not available at a florist nearby" (bs, but anyways), "and that I could call...
The complaint has been investigated and resolved to the customer’s satisfaction.
On April 30, 2008, I made a phone call from from Schipol Airport to Amsterdam. I was charged $15.46 for the phone call. I called the company, BBG Communications, San Diego, CA 92101 to file a complaint about the call. They told me that I needed to have checked the rates first. I told them I don't know how that was possible, as there wasn't any information...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered wedding ribbon from this company. Three weeks later, I was still waiting for my order. They have no number to call, I had several unanswered emails. The site had a live (I use that term loosely) chat operator, Josephine. She tried to double talk me, first it was in printing because they made an error, then she changed the story to say it wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
Summer Bay Resort - what can I say? Like million others out there, I'm severely burnt and was scammed from this so called vacation package bought from Summer Bay. Someone got to do something about this. Government agency, please do review their business practice, they do not tell you everything when they try hard to sell to you. Next thing you know, you end...
The complaint has been investigated and resolved to the customer’s satisfaction.
I really just wanted to let everyone know what kind of business Vonage is and how horrible their costumer service really is. I would greatly appreciate it if everyone would pass this on so everyone will know. I do not have Vonage, nor have I had Vonage since January. On May 6th I got a charge on my debit card from Vonage for $30.73. When I called Vonage the...
The complaint has been investigated and resolved to the customer’s satisfaction.
As stated by" BILLY MAYS "on TV !! I ordered the awesome auger "Billy Mays "Said ON TV it comes with 2 augers 1 extension, and an electric drill All for 19.99 !!! So I called up and ordered it ... cause I know" Billy Mays" wouldn't say that on TV if it wasn't true, Well here it arrived today ..and guess what ?? The drill and extension are missing .So I...
The complaint has been investigated and resolved to the customer’s satisfaction.
A year ago I let my Sprint Wireless phone contract that I had for 4 years on 3 phones expire and continued to pay monthly. I continuously received calls about renewing my contract, but was not sure if I wanted to continue with Sprint or try another company. Well about 6 months ago my wifes phone finally got to the end of its life so we stopped using it and...
The complaint has been investigated and resolved to the customer’s satisfaction.
North Point Nissan in Little Rock, AR is convenient to my home. So I have always taken my Xterra there for servicing since I moved to Little Rock from Conway, AR about 5 years ago.
I bought my Xterra from Superior Nissan in Conway when I lived there and was very happy with their service department there. The employees in their service department seem very...
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm another "victim" of the Northern Leasing fraud. I recognize that I signed a 4-year lease and I fulfilled that obligation. It wasn't my smartest decision, but I accept that part as my responsibility. Since that obligation, however, it has taken over 2 years to reach a company representative and actually cancel my contract.
After being assured by a...
The complaint has been investigated and resolved to the customer’s satisfaction.
While I have had an account with moneybookers.com for quite some time, to receive payments for ebay related sales from international customers i've never had trouble. 3 weeks ago, I attempted to withdraw my money to my verified bank account, as i've done many times before. I got a notice in the website, that they needed a credit card verification too. I...
The complaint has been investigated and resolved to the customer’s satisfaction.
After being told to change my lamp at a cost of $300, and this did not help I called again and was told to have a service tech look at the TV. Gee, the tv's light engine is bad, imagine this. When calling Hitachi I talked to 3 people and since the tv is 4 years old they will not help. Consumers need to band together as this is a problem with the manufacturer of the light engine since it is a problem with other rear projectors.
The complaint has been investigated and resolved to the customer’s satisfaction.
Worthless instrument, extremely poor customer service. This product was ordered by my senior citizen mother who truly thinks she has been scammed! The product was not what it claimed at all, the "cordless" drill gift with purchase had a power cord and the s/h was more than the product itself! The advertisement showed the user standing upright during the use...
The complaint has been investigated and resolved to the customer’s satisfaction.
These great individuals promise a unique online network marketing program and website promotion. They turn out to be a pyramid scam like Amway or the like ... which is alright for the willing but only if others can get on your site. Mine never worked, but they were happy to charge my Visa for the service of "bending over" for them. Stay clear ... they never...
The complaint has been investigated and resolved to the customer’s satisfaction.
Please do not take you pet to Banfield Pet Hospital if you love it. Veterinarians only stayed a few weeks, so every time you take your pet back, a new vet wants to do a new test to verify if your pet may have some alleged condition. My poor Schnauzer was never properly diagnosed until the day he had four organs fail and died. My beloved dog went for regular...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have also had horrible problems with this Health Club. I called the 'corporate headquarters' at 212-734-9717 in 2/08 to inform them that I was pregnant and would no longer be able to use my membership (which was due to expire in 3/08). I was told 'OK, we will take care of it, thanks for calling'. In 4/08, I received a letter stating that I owed 78.72 for...
The complaint has been investigated and resolved to the customer’s satisfaction.
After several calls and being put on hold several times for 3 consecutive days, I finally got one person from this company who promised to call me back but failed to do so.
All I wanted was to get the Returns Authorisation Number and post back the item which I did not order for but was sent to me on 14/05 and to cancel the instalment plan which I did not...
The complaint has been investigated and resolved to the customer’s satisfaction.
Subject: Response to Your Survey about My Purchase Experience at Smithtown Nissan
Dear Mr. Castignetti:
In response to your survey I would like to add the following incidents that occurred during the purchase of my vehicle:
On March 30th I went searching for a new vehicle since my lease of my Toyota 4 Runner was expiring in 3 months.
My first stop wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a 2 year old (2006) Honda Civic which is still under full warranty. I dropped the car 9 days ago for various reoccurring problems. The dealership called me yesterday and told me that the car was ready. When I went to the dealer to pick up the car this morning, I was treated very badly and unfairly. The following is a few details of what took...
